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Hacienda Cusin

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Traveller (475)
Room & Suite (113)
Dining (39)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden cottage”(12 reviews)
“the owner”(59 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (565)
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All reviewshot water bottlesgarden cottagethe ownerdining roompublic roomsbasketball courtgorgeous gardensgalapagos cruiseroaring firesan pabloping ponghorseback ridingcommon areasthe main housegame roomseach eveningvegetable garden
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221 - 225 of 481 reviews
Reviewed 29 December 2013

We came to visit Hacienda Cusin in September 2013 and fell in love, so much so that we bought a house on the property. Yes all our friends thought we were crazy, but if you come here you will understand. Picture a 17th century Spanish...More

Thank shmelvin
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

WHAT flattery! Thank you for your review, the epitome of comprehending such a complex place. We are so glad that you decided to stay!

Reviewed 23 December 2013

The three days I spent here were magical. The food, the gardens, the map with a secret door, the hot water bottles at bedtime........marvelous! And the owner was onsite chatting with the guests and sollicting their advice on how to make the stay even better.

Thank Pam F
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

Thank you for expressing what true magic is! La Familia de Cusin so enjoyed such words.

Reviewed 15 December 2013

The gardens and art were amazing, not to mention the 400 year old structures. Our suite was warm and cozy, contrary to what many on TripAdvisor have said. Fire was built promptly at 7 each night. Pablo, our dinner waiter was excellent! We felt that...More

Thank Andy S
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

Thank you for your appreciation of Hacienda Cusin's landscaped gardens and extensive art collections. However, the thousands of young people who visit repeatedly will not be told that they are stodgy and stuffy! The charming guards, a tradition in Latin American countries, who really are...More

Reviewed 5 December 2013

We recently returned from a trip to Ecuador, complete with 4 nights at the beautiful, peaceful, eclectic Hacienda Cusin. The lovely guest rooms and the decor around the common buildings was totally unique. There were never a shortage of places to sit, walk, read, breathe,...More

Thank Travelgirleh
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

Thank you for taking time to express such an exquisite understanding and sincere review of Hacienda Cusin.

Reviewed 27 November 2013

We stayed for 3 nights and would gladly have stayed longer. The Hacienda is fascinating to ramble around, with its collection of astonishing antiques and the tasteful arrangement of the rooms. We loved the gardens, and particularly enjoyed touring the vegetable, fruit and herb gardens...More

Thank dabers
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 27 January 2014

What a fine review to receive, many thanks for taking such time to do so. Your observations and advice are highly valued. Please accept my apologies for your caveat, for which a full Reception management meeting was held. All send you their abject apologies. Regresa...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$150 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (475)
Room & Suite (113)
Dining (39)
Pool & Beach (2)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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bkriehl
17 September 2015|
AnswerShow all 5 answers
Response from haciendacusin | Property representative |
I am sorry that you have had such difficulty. Cusin usually responds in under a day, or much less. Was your request via Cusin's website? Please double-check the email address you used, particularly the last 2 letters... More
0
Votes
bkriehl
11 September 2015|
AnswerShow all 2 answers
Response from haciendacusin | Property representative |
Thank you for your comment! Yes, Hacienda Cusin can manage half- and full-day tours, including local markets, artisan villages - rather, wood-carving, weaving, mountain lakes, Condor Park and with driver and an... More
1
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FishMom3
26 July 2015|
Answer
Response from casamolina | Property representative |
Thank you for your inquiry. Hacienda Cusin's website, guest room link, includes ... Hacienda Cusin’s ....rooms include bathroom with hair-dryer, antiques and/or Andean-craft furnishings, armchair/s, writing desk, garden and... More
1
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Room Tips
"The cozy fireplace was awesome!"
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"Get a cabin!!!"
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"Make sure you have your own cellular phone service on and reliable, and the receptionist and guardian's..."
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"All the rooms are romantic and charming"
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