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29/10/2017 30/10/2017
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    Hacienda Cusin

    Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
    Lowest prices for your stay
    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
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    Traveller (445)
    Room & Suite (104)
    Dining (36)
    • Excellent74%
    • Very good18%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “garden cottage” (12 reviews)
    “the owner” (56 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Airport Transportation
    Conference Facilities
    Laundry Service
    4.0 Star Hotel
    All hotel details
    29 Oct30 Oct
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (532)
    There are newer reviews for Hacienda Cusin
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    221 - 225 of 453 reviews

    Reviewed 18 May 2013

    This is a lovely old hacienda with a real hacienda feel. We selected Suite #10, which sits all by itself on a corner of the expansive grounds and I am so glad we paid the little bit extra for that room. It was so very...More

    Thank Bruce H
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    On behalf of La Familia de Cusin, thank you so much for such an appreciative review.

    Reviewed 16 May 2013

    The place is very big a pretty, it has lots of historic artifacts like colonial paintings and decorations everywhere, the rooms are charming with a fire place and overall is a very quite place to rest. The food was very good and we got excellent...More

    Thank VerCit3
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    May thanks for taking such time to write a review with such helpful information. Come back soon!

    Reviewed 15 May 2013

    With the overwhelming stellar nearly unanimous reviews, my expectations were high and therefore sadly quite disappointed. Property and grounds are very nice, gorgeous. Quiet, lush, peaceful with views of the Imbabura Volcanoes. Yes loved the fireplace and hot water bottles as well. Found the service...More

    Thank kareny13
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    Thank you for your observations, disappointed at times though you were. Any guest's disappointment becomes ours and is always discussed and, whenever possible, rectified. The Government decried 10% Service Tax ('tip') ensures that ALL staff receive a 'tip', not only the visible staff, and is...More

    Reviewed 11 May 2013

    I really wanted to love this place and give it five stars, but i have to give it four It has a rustic charm, and they try very hard. Our first room was dark and had no water. They moved us to a nicer and...More

    Thank Marian F
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    I apologize for the broken heater and lack of a hairdryer. Thank you for your constructive observations. After a thorough room inspection, all heaters have been inspected and work and all guest rooms have hairdryers. You have kept us on our toes!

    Reviewed 27 April 2013

    We left Quito and spend three days in the Northern Highlands. We did all the traditional tourist activities including a visit to the market in Otavalo and leather shopping in Cotacachi, but went beyond that and on the first day did the 4 1/2 hour...More

    1  Thank Retiredtraveler00
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    Thank you for taking time to write such a detailed and appreciative review. Cusin's staff will be inspired.

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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Concierge
    • Conference Facilities
    • Babysitting
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$144 - US$146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, TripOnline SA and Agoda so you can book your Hacienda Cusin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Ecuador >
    • Imbabura Province >
    • Otavalo
    • Also Known As
    • Hacienda Cusin Hotel Otavalo
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    Traveller (445)
    Room & Suite (104)
    Dining (36)
    Pool & Beach (2)
    Hotel & Grounds (321)
    Family and Play Areas (7)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Casa Mojanda
    227 reviews
    11.34 km away
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    179 reviews
    20.30 km away
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    193 reviews
    15.17 km away
    Hacienda- Hosteria Chorlavi
    280 reviews
    16.86 km away
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    17 September 2015|
    AnswerShow all 5 answers
    Response from haciendacusin | Property representative |
    I am sorry that you have had such difficulty. Cusin usually responds in under a day, or much less. Was your request via Cusin's website? Please double-check the email address you used, particularly the last 2 letters... More
    11 September 2015|
    AnswerShow all 2 answers
    Response from haciendacusin | Property representative |
    Thank you for your comment! Yes, Hacienda Cusin can manage half- and full-day tours, including local markets, artisan villages - rather, wood-carving, weaving, mountain lakes, Condor Park and with driver and an... More
    26 July 2015|
    Response from casamolina | Property representative |
    Thank you for your inquiry. Hacienda Cusin's website, guest room link, includes ... Hacienda Cusin’s ....rooms include bathroom with hair-dryer, antiques and/or Andean-craft furnishings, armchair/s, writing desk, garden and... More
    Room Tips
    "Cottages and suite are in beautiful gardens, you have a lot of privacy and nice place to just seat down and..."
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    "We loved having a fireplace both for warmth and ambience."
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    "All rooms are unique and beautiful. Very roomy spaces, some with fireplaces and most with sitting areas."
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    "Cottages and rooms facing the gardens are preferable."
    Read review
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