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Hotel City Heart

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Hotel City Heart
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262 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Reviewed 2 weeks ago via mobile

This hotel is too good and I stay with my girlfriend and I enjoy so much because this hotel restaurant and bedroom very nice also staff are good I stay one night and one day this hotel location is nice because hotel near Darbar Sahib

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Helpful?
Thank sushil k
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Mr. Sushil, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. We are very happy to learn that you had an enjoyable stay and that our overall service and facilities exceeded your expectations. Specially thanks for your appreciation of our hotel staff and services....

KL, Malaysia
Reviewed 3 weeks ago

Great location, as it is near to the Golden Temple Clock Tower entrance. Will be helpful for those senior citizens who may have physically challenges/ families with restless little kids, Subway and McDonald's is nearby. Poor senior management support for the shortcomings in this Hotel, looking at some of the comments, The password for WiFi can only be sent to...

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Helpful?
Thank Sukdershan1956
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Sir, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. Inconvenience cause is deeply regretted for experience you faced. Our team is committed to exceeding our guests expectations, and your feedback motivates the team to strive harder. We are particularly delighted to note that...

New Delhi, Delhi, India
Reviewed 12 December 2016

One of the best thing of this hotel is its very close to Darbar Sahib and right opposite of jaliawala bagh. Even though they don't have a restaurant but because of its location you can easily take food in several shops . There are several food court available a step away . Hotel was good , rooms are comfortable and...

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Helpful?
Thank kanc28
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Madam/Sir, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. We are very happy to learn that you had an enjoyable stay and that our overall service and facilities exceeded your expectations. Specially thanks for your appreciation of our hotel staff and services. Our...

Gurgaon, India
Reviewed 11 December 2016 via mobile

Though we checked in very late, the check in was smooth and the room was clean and comfortable. Since we didnt already have a booking at the hotel, we were not offered a CP plan or complimentary drinking water but that wasnt a problem at all. This hotel is located very conveniently close to Jaliwalabagh and darbar sahib which is...

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Helpful?
1Thank Sachin2907
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Mr. Sachin, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. We are very happy to learn that you had an enjoyable stay and that our overall service and facilities exceeded your expectations. Specially thanks for your appreciation of our hotel staff and services....

Reviewed 25 November 2016

The location of this hotel is excellent, right opposite Jallianwala baug and the room was spacious, comfortable and clean. They do not have a restaurant on premise and the buffet breakfast is in their sister hotel which is nearby. They do however have room service which is quick and decent but very overpriced for the quantity and quality of food....

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Helpful?
2Thank reDiscovery P
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Sir, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. Inconvenience cause is deeply regretted for experience you faced. Our team is committed to exceeding our guests expectations, and your feedback motivates the team to strive harder. We are particularly delighted to note that...

New Delhi, Delhi, India
Reviewed 22 November 2016

We visited Amritsar on 18th November and shortlisted City Heart hotel based on previous experience and due to its proximity to Darbar Sahib (Approx 300m). Its a basic hotel with no restaurant. Though they can serve in the room, I was told that its been run by City Park management team and food they serve comes from City Park kitchen...

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Helpful?
Thank Om1981
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Sir, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. We are very happy to learn that you had an enjoyable stay and that our overall service and facilities exceeded your expectations. Specially thanks for your appreciation of our hotel staff and services. Our...

Amritsar, India
Reviewed 8 November 2016

That was a pleasant stay in the Hotel City heart.Hotel is situated very close to Golder temple and Juliana bagh. So very easily can reach there.breakfast was provided as complimentry and food was delicious. Staffs in the Hotel was very cooperative.....

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Helpful?
Thank bhanumathisrivastava
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Madam/Sir, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. We are very happy to learn that you had an enjoyable stay and that our overall service and facilities exceeded your expectations. Specially thanks for your appreciation of our hotel staff and services. Our...

Newcastle upon Tyne, United Kingdom
Reviewed 16 October 2016 via mobile

Really good location really close to Golden Temple and Juliana Bagh. The hotel is being refurbished so quite noisy during the day. Our room lacked a few things but overall it was a good place to stay. No restaurant available.

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Helpful?
1Thank amcloughlin137
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Madam/Sir, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. We are very happy to learn that you had an enjoyable stay and that our overall service and facilities exceeded your expectations. Specially thanks for your appreciation of our hotel staff and services. Our...

Bengaluru, India
Reviewed 21 September 2016

The location of the hotel is great. We wanted to reach to the railway station by 4.30 am. We enquired from the front desk whether an auto rickshaw will be available in the morning. He said no and that we should book a cab. Booking a cab elsewhere is tough, and that he can book one for us. He charged...

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Helpful?
1Thank swati3003
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Ms. Swati, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. Inconvenience cause is deeply regretted for experience you faced. Our team is committed to exceeding our guests expectations, and your feedback motivates the team to strive harder. We are particularly delighted to note...

Reviewed 6 September 2016 via mobile

Hotel is overall okey but for a delux room toilet was not well maintained... whenever we wash hand or face water leaks from below sink and almost entered room. There was no doormat near toilet so we had to use one towel.breakfast was provided as complimentry and food was delicious.hotel is located very near to the golden temple 5 min...

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Helpful?
1Thank Fathimath R
cityheart_amritsar, General Manager at Hotel City Heart, responded to this review

Dear Madam/Sir, Greetings from Hotel City Heart - Amritsar. Thank you for staying at Hotel City Heart - Amritsar and for sharing feedback of your stay. Inconvenience cause is deeply regretted for experience you faced. Our team is committed to exceeding our guests expectations, and your feedback motivates the team to strive harder. We are particularly delighted to note that...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Meeting Rooms

Additional Information about Hotel City Heart

Address: Near Golden Temple, Amritsar 143001, India
Region: India > Punjab > Amritsar
Price Range: RM152 - RM250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel City Heart 3*
Number of rooms: 35
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Also Known As:
City Heart Hotel
City Heart Amritsar
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Questions & Answers

Here's what travellers have asked, with answers from Hotel City Heart staff and other travellers.
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Questions? Get answers from Hotel City Heart staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room mattresses in the room.we found it too stiff for our comfort”
 of 5 bubbles Sukdershan1956, 27 Dec 2016 | Read review
“Rooms on the front side have a better view”
 of 5 bubbles , 25 Nov 2016 | Read review
“Room #205 has good view of the main road.”
 of 5 bubbles Om1981, 22 Nov 2016 | Read review
“Front facing rooms having beautiful street view.”
 of 5 bubbles Rajni_bhandral, 20 Aug 2016 | Read review
“Rooms on higher floors.”
 of 5 bubbles R_K_44m, 16 Feb 2016 | Read review
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