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01/10/2017 02/10/2017
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    Beach Resort Hacienda

    100/3 Moo 1, Ban Tai Beach | Thong Sala, Ko Pha Ngan 84280, Thailand
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    01/10/2017 02/10/2017
    Traveller (85)
    Room & Suite (20)
    Pool & Beach (13)
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    Overview
    • Excellent32%
    • Very good15%
    • Average15%
    • Poor12%
    • Terrible26%
    Travellers talk about
    “pool bar” (31 reviews)
    “full moon” (27 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Poolside Bar
    Fitness centre
    Laundry Service
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
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    Milky Bay Resort
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (271)
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    41 - 45 of 208 reviews

    Reviewed 14 July 2016 via mobile

    Just stayed at this property for 3 nights with my partner. Last year we stayed at the hostel Bunk Up which is affiliated with this resort so we spent a lot of time here last year and it has gone down hill in our opinion....More

    Thank Melpen10
    Response from Sarah H, Front Office Manager at Beach Resort HaciendaResponded 31 July 2016

    First of all we would like to thank you for returning to stay with us! We really appreciate you taking the time to review our resort and we are pleased that you say you still had a good stay despite the issues you mention here....More

    Reviewed 10 July 2016 via mobile

    The place actually deserves better rating, but Emi from the reception ruins the whole place; she's rude, unfriendly, arrogant, incompetent for customer service. She would be more suitable for a concentration camp guard. The other receptionists were actually a delight, especially Sandy, who is like...More

    Thank Risto75
    Response from Sarah H, Front Office Manager at Beach Resort HaciendaResponded 30 July 2016

    We really appreciate you taking the time to review us, and we are so sorry you have had the experience you describe here. We take comments like this extremely seriously. While we hope you understand that we are unable to discuss the particulars of specific...More

    Reviewed 6 June 2016

    This is the worst hostel I have stayed (4 night during full moon party) in in my 5 months of traveling south-east asia. The room was smelly and dirty.... brown water coming out of the tap and a very low water pressure for showering... struggling...More

    1  Thank pingus111
    Response from Sarah H, Front Office Manager at Beach Resort HaciendaResponded 30 July 2016

    We are so sorry that your stay with us did not meet your expectations and we would like to assure you that we take your comments extremely seriously and appreciate the opportunity to deal with the issues you mention here. With regards to the issues...More

    Reviewed 29 May 2016 via mobile

    Having been mis-sold a room at the 'Hacienda Backpackers' part of the resort, we decided to pay to upgrade to a room near the pool/beach, although I use the word upgrade loosely! The room & ensuite wasn't particularly clean and there was constant plumbing problems....More

    3  Thank JessicaOrrey
    Response from Sarah H, Front Office Manager at Beach Resort HaciendaResponded 30 July 2016

    Please accept our apologies for the delay in responding to this review. We really appreciate you taking the time to write this review and giving us the opportunity to take action to improve our customers' experiences. We are so sorry you feel that your experience...More

    Reviewed 21 May 2016 via mobile

    I don't have the words to describe the atmosphere in hacienda, if you're a group of friends and looking to have fun this is the place to be. Sandy at the front desk is an absolute angel. This is my third time here and the...More

    1  Thank Khalid A
    Response from Sarah H, Front Office Manager at Beach Resort HaciendaResponded 29 July 2016

    Thank you so much for taking the time to review our resort! We apologise for the delay in responding to your comments. Sandy is our very own Wonder Woman and we often bow down to her general awesomeness! We are really happy that you enjoyed...More

    Milky Bay Resort
    769 reviews
    #19 of 92 hotels in Ko Pha Ngan
     
    Beck's Resort
    162 reviews
    #42 of 92 hotels in Ko Pha Ngan
     
    V-View Beach Resort
    170 reviews
    #23 of 92 hotels in Ko Pha Ngan
     
    Phangan Beach Resort
    474 reviews
    #33 of 92 hotels in Ko Pha Ngan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$10 - US$66 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 31
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, HostelWorld, Ctrip TA, Hotwire, TripOnline SA, Agoda and HotelQuickly so you can book your Beach Resort Hacienda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Surat Thani Province >
    • Ko Pha Ngan
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    Traveller (85)
    Room & Suite (20)
    Pool & Beach (13)
    Hotel & Grounds (64)
    Bathroom (7)
    Nearby
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    2.12 km away
     
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    Milky Bay Resort
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    1.81 km away
     
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "top floor rooms are the best"
    Read review
    "Mid range by pool"
    Read review
    "don't forget to go to the poolbar in the evening! So many nice people :)"
    Read review
    "the double rooms a brilliant for a couple, however we also stayed in the dorm rooms which were just as nice..."
    Read review
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