It was comfortable the only thing I can complain about is the excessive amount of noise and cockroaches. (but this is on the whole island so really one cant complain.) The bungalow was super comfy and enough and definitely good for what we paid for it!
The Accommodations were very clean, and the staff is very friendly. The bungalows are close proximity to the beach bars. The music at the beach starts at 8pm-2am BRING EAR PLUGS AND NOISE CANCELLATION HEADPHONES FOR A GOODNIGHT SLEEP!
Possibly the worst hotel I’ve ever had the displease of staying in. The women on the front desk was beyond rude from the start to the finish. Customer service is non existent. This hotel is EXTREMELY loud due to Ibiza style club right next door which has no walls. The room it’s self is semi decent. AC WiFi and clean etc. But you will not sleep due to the incredible bass, and the staff will make you want to leave as soon as possibly anyway. AVOID at all costs. You’d be better sleeping on the beach. No joke.
If I could give 0 stars, I would. If you LOVE getting 0 hours of sleep, listening to ear piercing EDM music until wee hours of the night, and cockroaches, then this is the spot for you! First off, our room was not ready at check in time. Second, we had read that it was loud at night, but that is an UNDERSTATEMENT. Our bungalow was shaking from the speakers at Slinky’s bar next store. The music blared from 7pm-2am, sometimes later! Thank god for Tylenol pm... Third, there were questionable stains on our sheets (one red, and a few yellow). Fourth, the lock on our room was broken off... super comforting... Fifth, we found a LIVE COCKROACH in our room!!! Not to mention, a cockroach leg on the bathroom wall. When we notified the staff of these issues, they told us to prove it. Unfortunately for us, our creepy crawly friend had scurried off before we could smash him for proof. They told us there were no other bungalows available and made us help change the sheets. From then on, every time we walked past a staff member, we got the sense they were talking about us.. super uncomfortable. This ruined my stay in Koh Phi Phi and I would never recommend this place to anyone. It was hell on earth. …
So we stopped here for our first night, in the full knowledge that the party was 25 metres from our room door. We were told that at 2pm the music stops. No problem as we weren't going to sleep before that anyway. Not true! The music stops at 5am! As there is an early hours club next door.... But, that's not it..... After not having been able to sleep until 5.30am I was rudely awoken by a member of staff, who thought it necessary to bang loudly on my door at 10.45am. Really loudly, it wasn't a knock but a loud banging. When I opened the door I was greeted by this very annoyed young woman with braces and the most awful customer service attitude I have ever encountered, and I have travelled A LOT! She began shouting at me saying check out time 11am. I raised my voice and sternly told her I would come to the reception in 2 minutes and told her not to knock on my door and shout like that again. All the while my travelling companion was up and about and she could have easily dealt with him. This was not good enough for her and she proceeded to bang and shout again! I opened the door and shouted NO at her. At this point she said she would phone the police!! Wow! For what? Sleeping in late? Ahahahaha At this point both my friend and I decided to leave immediately as the situation could have escalated into something undesirable! I am still shocked at her behaviour. She effectively kicked us out of her awful hotel for nothing. She should not be anywhere near paying customers and instead in an office pushing paper with no contact with tourists. Stay at your own risk. Quality of sleep zero and cleanliness 3 out of 10. I am still shocked but mostly disgusted with the customer service. Oh and beware my friends bag was temporarily 'mislaid'. Don't leave your bags with them because they pay no attention whatsoever. If i could give zero starts I would! Stay elsewhere!…
I went to Phi Phi yesterday, was supposed to stay three nights but left in the morning. First these bungalows are super grungy, no hot water, moldy smelling, mosquitoes everywhere. Just feels unhealthy to even breathe in there. Second. It is on the same property as “Slinky” nightclub and the music is VERY loud until 2am. I have to say the show they put on of the fire spinning guys was great! But if u are going there to party and don’t care about those details then by all means enjoy. Now the worst part is the beach it is on is discusting, that was the shocker. It’s very shallow and dirty and smelly. All the long tail boats use it as parking and the water is just grimy soooooo disappointing. Honestly if the beach were gorgeous I would have stayed.
We booked at the place and was thinking from the website it was comfortable. Once we arrived, the place was next to slinky’s bar but it was ok cause we like to go party. Gosh, when we arrived in the room, I cannot believe it. I cannot enter the room because of smelly, dirty bed, toilet is the worst! We don’t care we paid the room, it’s part of our mistake never check properly! We keep the room cause we paid! We then moved to another hotel which is clean and comfy! Never ever come back
The location of this hotel was right next to a club so if you come to this hotel to sleep don't bother. You will not sleep. The music is so loud that the room shakes. The room was however clean. Had air con. Apart from the location it was an average hotel.
We visited this hotel with my wife for our planned honeymoon tour around Thailand. Considering the fact that Phi Phi Don was added to our schedule in the last minute we decided to spend 6 nights on the island and then carry on for our next destination. So we booked in a hotel that had availability that moment. I didn't expect much apart from the advertised things on the OTA I booked from. (clean room, Internet, location, friendly staff, pay at the hotel) Arriving there the staff at the reception did not expect us so they asked me the booking voucher which I emailed it to them. Obviously we were overbooked and the person at the reception showed us 2 rooms different type from the type we booked. Next to us where a family with similar problem. We discussed it with my wife to check our options and 10 minutes after I go to the reception to tell them that we will take one room and he said he gave it to other Guest. So apart we were overbooked we were mistreated as well. Asked for the manager and according to the receptionist he was too busy to speak to the Guests, he called me as person with social problems and I am glad that they informed me that all this incident was getting recorded by cctv. After a bit of discussion and attempts to explain to him a few basic things for tourism industry, which obviously he have not heard before, we decided to leave with very bad impressions from the locals. The personnel of the Reception was very rude, unfriendly and unprofessional. The authorities should take actions with this place in order to make Thailand a high standard tourism destination.…
We were expecting noisy party and we have not been disappointed on this point! Although, the bathroom was really dirty. The aircon works okay and the staff was nice. Choose it only if you stay for 2 days (music up to 3-4am).