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Swiss-Belinn SKA Pekanbaru

Swiss-Belinn SKA Pekanbaru

Jl. Soekarno-Hatta Lot. 69 Complex SKA Mall, Pekanbaru 28294 Indonesia
Traveller (606)
Deluxe Room
Room & Suite (52)
Breakfast
Dining (23)

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Avg. RM 257 /night, 12/14 - 12/15
RM 364
per night
RM 249
per night
RM 133
per night

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About

#3 of 84 hotels in Pekanbaru
4.9 of 5 bubbles
Location
4.7 of 5 bubbles
Rooms
4.8 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Sleep Quality
A 3-star international hotel, Swiss-Belinn SKA Pekanbaru is strategically located in SKA Mall, the biggest Lifestyle Shopping Centre in Pekanbaru, Riau, with easy access to the business and government district and only 10 minutes from Sultan Syarif Kasim II International Air-port.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Horseback riding
Kids stay free
Kids pool
Wifi
Infinity pool
Rooftop pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Swimup bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Sofa
Bottled water
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Indonesian, Malay

Location

Jl. Soekarno-Hatta Lot. 69 Complex SKA Mall, Pekanbaru 28294 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Simpang Tiga Airport
Traveller rating
  • 1,545
  • 241
  • 48
  • 13
  • 9
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Detailed Reviews
fahri wrote a review Feb 2022
5.0 of 5 bubbles
Having chance to stay at this fine hotel. The health protocols were implemented well. The room felt so hygine, when you come to the room there was a sticker on it saying it has been disinfectant. Nice, give you confidence!

When you want to have breakfast, the officer give you simple hand gloves to keep your hand protected. Nice. The breakfast menu is simpler tho compare with before pandemic period.

Nice staycation in swissbelin Pekanbaru.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Gunawan, General Manager at Swiss-Belinn SKA Pekanbaru
Responded 25 Feb 2022
Dear fahri_ft, Thank you for sharing your Great experience on your recent stay with us... I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will always maintain the high standard of products and services that we provide, especially during this pandemic situation to ensure guest's, staff's health and safety. Once again Thank you, I look forward to welcome you on your next visit. Kind regards, George Gunawan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noni0 wrote a review Jul 2022
Gold Coast Australia
5.0 of 5 bubbles
This place did not disappoint. From check-in, customer service, hospitality and ambience. It matched all expectations. All staff we encountered went out of their way to be approachable and helpful.
Excellent experience overall - very quiet despite being in a busy area of Pekanbaru city and provides an above average breakfast.
The room is spacious for the price, complete with safe, complimentary water, usual amenities and complimentary toiletries
The location is very good, walking distance to shopping malls, you are in the heart of the shopping action.
The Infinity pool is a must. The hours are perfect from sunrise to evening.
It was much busier at the weekend so if you can stay mid-week that would be perfect, or book early for the weekends.
Barelo restaurant catering to everyone’s needs, provides a variety of local food to international cuisine, a very reasonably priced menu.
Staying here was definitely and experience that I fully appreciated.
Comforting to know Security of the hotel and their guests is paramount.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Gunawan, General Manager at Swiss-Belinn SKA Pekanbaru
Responded 7 Jul 2022
Dear Fiona, Thank you for the five stars rating for our hotel on your recent stay with us and recommending us to TripAdvisor readers. We are flattered and very happy to know that you love our hotel, both on product and services that we provide. Great location, Great infinity pool, comfy room, great meals, customer service and hospitality are our promise at Swiss-belinn SKA Pekanbaru. We are maintaining our high standard to ensure our guest's stay enjoyable and strive to keep on improving. So, it is great to know that you love them! I will definitely share your feedback to the whole team. I am very proud that you find the staffs are friendly, efficient and attentive. We look forward to welcome you back at the Hotel. Kind regards, George Gunawan
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These reviews are machine translated from their original language. Show machine translations?
Connector58936159112 wrote a review Feb 2024
5.0 of 5 bubbles
Good hotel. The hotel's location is very strategic because it is next to the 2 largest malls in Pekanbaru, namely SKA Mall and Living World. The hotel has a large and safe parking area. The hotel facilities are also complete where there is a gym, swimming pool, spa and restaurant. Rooms are clean and tidy. The bed is very soft and comfortable even for 3 people to use if you choose a room with a queen bed. The extra bed provided by the hotel is also quite comfortable, although not as comfortable as the main bed. The facilities in the room are quite complete. Cold AC, there is a single sofa and work desk plus a water kettle for making coffee or tea. There is also a safety box that can be used to store valuable belongings. The cupboard is large enough to accommodate a lot of luggage. In terms of food, at breakfast the menu choices are quite varied with delicious tastes. Starting from western style breakfast to traditional breakfast, everything is available here. According to hotel policy, the breakfast price per person here outside of the allowance given is still quite reasonable. Moreover, the all you can eat breakfast model makes us very full at breakfast here. Friendly hotel staff starting from the receptionist, security, house keeping and restaurant staff. assisted by Risci's friend who was friendly and provided a lot of information about hotel facilities, making the experience of vacationing and staying here more complete and enjoyable.
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Google
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Usahakan sarapan di awal waktu atau sebelum habis waktu karena pada saat jam sarapan normal...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fhika R wrote a review Oct 2023
5.0 of 5 bubbles
So far the service is pretty good.
The restaurant service is very good, the workers in the restaurant are very friendly in serving the visitors who come. Tables containing dirty eating and drinking utensils are immediately cleaned. Thank you to Mr HARDI and Firman who served us very well.
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Google
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yudha K wrote a review May 2024
5.0 of 5 bubbles
The rooms are comfortable and clean, standard for 3 star hotels in general. The food menu varies every day and is quite delicious. Friendly service. The hotel's location is also strategic near SKA Mall so you don't need to go far when going shopping or just looking for food. Thank you Hardi.
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Google
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Refy A wrote a review Nov 2023
4.0 of 5 bubbles
This is the second time I have stayed at Swissbelinn when I visited Pekanbaru because the service was very good and the location was very strategic. The facilities provided are also very complete, starting from a swimming pool and also a gym. As well as Ms. Refy's service which really helped me, thank you Swissbelinn🙏🏼🙏🏼
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Google
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Voyager07693919208 wrote a review Jun 2024
5.0 of 5 bubbles
Staying at the Swiss-Belinn Pekanbaru hotel is as enjoyable as it is, I often choose Swiss-Belinn ska Pekanbaru as a place to stay with my family, especially since its location is strategic
The food is okay, delicious, all 9/10
Rooms are okay and comfortable 10/10
The swimming pool and other facilities are complete 9/10
The waiters are okay, the service is really good, thank you Swiss-Belinn ska Pekanbaru who always cares about guest comfort, thanks too Ms. Selli
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Google
Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Voyager05749334141 wrote a review Nov 2024
5.0 of 5 bubbles
It was a pleasure to stay at swissbell because close to the mall and its excellent service. Whenever I visit Pekanbaru I always choose swissbell as a place of rest, starting from its clean and comfortable rooms, a varied breakfast and excellent service. When checking in was also welcomed by Refy and the security team who helped bring the suitcase to the room.
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Automatically translated
Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shakila D wrote a review Jul 2023
5.0 of 5 bubbles
I recently went for a holiday with my family at Swiisbelinn ska pekanbaru, the famous and fantastic hotel with
It’s the best location near with the bigges mall in pekanbaru. It was for two days and one night stays for our
family day and I have made the booking through Reservation ( Mr. Vantri). We arrived an hour early
before check-in, and to my pleasant surprise, the front desk receptionist (Mr. Vantri again) allowed us for early
check-in. I had booked a family suite room
At first glance, the decorations of the room look elegant and beautiful. It has king bed and
The room even comes with a 60'' Samsung TV, with Astro provided as
well! It also comes with an indoor pool The panoramic view is spectacular and I
enjoyed watching the sunsets during my stay there.

Other than that, the food was scrumptious! There’s a lot of western or even traditional food
there. All the Guests there looks satisfied with their stay in that
hotel.
Despite that, I would 100% recommend this hotel to my friends and family. You may find it your
best stay yet in Pekanbaru as it provides you peacefulness and harmonious Hotel. I would rate this
hotel a 9 out of 10. Come, let's go to Swissbelinn ska pekanbaru, a wonderful and luxurious place to
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Gunawan, Manajer Umum at Swiss-Belinn SKA Pekanbaru
Responded 20 Jul 2023
Dear 386shakilad, We would like to thank you for taking your time to share your recent stay experience with us and TripAdvisor reviewers. We are really pleased to know that you had a pleasant stay with us. Your feedback will be share to Vantri as a token of his commitment to always focusing to our guests and especially yours. Once again, thank you for recommending Swiss-belinn Ska Pekanbaru. We are looking forward to welcoming you and your family again soon. Yours sincerely, George Gunawan
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Chris wrote a review Aug 2024
Malaysia
4.0 of 5 bubbles
Good service from staff but hotel room is a bit dated. Breakfast buffet selection is simple with an egg station. Waiting for lifts may be an issue if the hotel has higher occupancy. Walking distance from the exhibition centre is a major advantage but expect traffic congestion getting out from the compound in a car in the evenings.
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Date of stay: August 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Gunawan, Manajer Umum at Swiss-Belinn SKA Pekanbaru
Responded 9 Aug 2024
Dear Freedom46944641995, Thank you for taking the time to share your feedback about your recent stay at Swiss-Belinn SKA Pekanbaru. We appreciate your positive remarks about the service provided by our staff and the convenience of our location near the exhibition centre. We apologize for any inconvenience caused by the dated condition of your room, the simplicity of our breakfast buffet, and the wait times for the lifts during high occupancy. Your comments are invaluable, and we will certainly review these areas to see how we can enhance the overall guest experience. We understand that traffic congestion in the evenings can be frustrating, especially when trying to exit the compound by car. We are exploring ways to improve this aspect of our service to make your stay as seamless as possible. Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, George Gunawan
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Report response as inappropriate
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Answer from Sofiar Agusta
Jakarta, Indonesia68 contributions23 helpful votes
Untuk mobil terpisah. Bisa parkir di depan hotel. Untuk motor sepertinya gabung dengan mall.
Answer from Thoth K
7 contributions2 helpful votes
kalo masok pool gak ada bayaran apa2.. kalo yg stay di hotel.. fitness aku gak tau... tapi shuld be free too... makn mln gak tau ada diskaun tapi lumayan hidangan sama harga...mmg enak...
Devidvio asked a question Apr 2016
Deposit 900000 ini maksudnya apa?
Answer from ErnieJurong
Singapore, Singapore64 contributions16 helpful votes
Not sure if I fully understand your question, but normally there is no deposit payable. You just have to let them take a photocopy of your passport and a credit card print out in case you damage/use their things. The credit card slip will be destroyed upon checkout. So, no deposits at all, for the 4-5 times that I stayed there.
udinbaro asked a question Apr 2015
Bukittinggi, Indonesia
apa kelebihan hotel ini dari pada hotel2 lain yg ada d pekanbaru......??????
Answer from Rangga Permana
Indonesia27 contributions
Hi Evanchine, our hotel is 10 minutes by car from Lucky Plaza Batam...and we are sorry we don't have pick up service from the ferrry terminal. For more inquiries please send email to fomsib@swiss-belhotel thank you
Answer from Rangga Permana
Indonesia27 contributions
Untuk deposit di hotel kami Rp 900,000,- Terima Kasih
ratri w wrote a tip Jul 2024
1 contribution
5.0 of 5 bubbles
"No tips everything is ok"
Read full review
Ita H wrote a tip May 2024
88 contributions34 helpful votes
3.0 of 5 bubbles
"Easy to park and helpful staff. "
Read full review
Ashariyanti P wrote a tip Jul 2022
Batam, Indonesia179 contributions47 helpful votes
4.0 of 5 bubbles
"If you bring your own vehicle make sure to get the voucher parking at the reception."
Read full review
Arief wrote a tip Mar 2022
Dumai, Indonesia5 contributions16 helpful votes
5.0 of 5 bubbles
"Busiest times during weekend / holiday for booking this place because always fully booked. Better book it before like 2-3 days before you stay."
Read full review
Suta A wrote a tip Jun 2019
Tanjungpinang, Riau, Indonesia16 contributions38 helpful votes
5.0 of 5 bubbles
"choose higher floor so next to swimming pool"
Read full review
Not the right property for you?
There are more places to choose from in the Pekanbaru area.
PRICE RANGE
RM 160 - RM 231 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraRiau ProvincePekanbaru
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SWISS-BELINN SKA PEKANBARU (R̶M̶ ̶2̶2̶3̶) RM 187: UPDATED 2024 Hotel Reviews, Price Comparison and 623 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about Swiss-Belinn SKA Pekanbaru
Which popular attractions are close to Swiss-Belinn SKA Pekanbaru?
Nearby attractions include An-Nur Grand Mosque (7.3 km), Mall Ska Pekanbaru (0.1 km), and Mall Ciputra Seraya (4.3 km).
What are some of the property amenities at Swiss-Belinn SKA Pekanbaru?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Swiss-Belinn SKA Pekanbaru?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swiss-Belinn SKA Pekanbaru?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Swiss-Belinn SKA Pekanbaru?
Yes, secured parking is available to guests.
What are some restaurants close to Swiss-Belinn SKA Pekanbaru?
Conveniently located restaurants include Kedai Kopi KimTeng, RM Raso Situjuah, and Pondok Patin H.M. Yunus.
Are there opportunities to exercise at Swiss-Belinn SKA Pekanbaru?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Swiss-Belinn SKA Pekanbaru?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belinn SKA Pekanbaru offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Swiss-Belinn SKA Pekanbaru?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Swiss-Belinn SKA Pekanbaru?
Many travellers enjoy visiting Muara Takus (7.0 km) and Rumah Singgah Sultan (5.1 km).
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