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Grand Suka Hotel

  • Free Wifi
  • Pool
  • Free Parking
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1 room, 2 adults, 0 children
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168 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Jakarta, Indonesia
Reviewed 12 January 2016

Room is clean Location is quite near from the airport, near from SKA mall and also UIN SUSKA Facility is good, but for the equipment at function room is a little bit quite old (such as: flip chat), and sometime the LCD Projector is not compatible with Mac Note Book, it made delayed and/or took long time to repair it,...

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Helpful?
Thank lindaimran
Ibis Pekanbaru I, Secretary to GM at Grand Suka Hotel, responded to this review

Dear Ms. Lindaimran, Regards from ibis Pekanbaru... Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. We are glad to received your positive feedback and your suggestion. It will be informed to all team as they can take it as appreciation and reference to maintain excellent service to all guests at all time. We do apologize for any...

Jakarta, Indonesia
Reviewed 23 October 2015

Stayed for 3 nights. Room was okay. Breakfast... their bread is too sweet for my taste, but it's okay. I could always choose other food. One thing: this place is far from local eatery. Had to walk far or use a taxi to eat local food. Not okay.

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1Thank AR_Putriraya
Ibis Pekanbaru I, Secretary to GM at Grand Suka Hotel, responded to this review

Dear Ms. AR_Putriraya, We very much appreciate your comments regarding your stay at the ibis Pekanbaru. It is always a pleasure to receive positive feedback. For some cases, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your information, we have such additional facilities, such as free shuttle service...

Pekanbaru, Indonesia
Reviewed 10 September 2015

Review collected in partnership with Accorhotels.com
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Thank anton10186
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review

Pekanbaru, Indonesia
Reviewed 1 September 2015

All personnel welcoming the guests are very responsive and you will get quick services from related persons for anything you need during your stay on this hotel. The room I used was good and convenient for my family to stay. A big and safe parking lot is also available including security to watch the area.

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2Thank Hendrita K
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review

Dear Mr. Hendrita, Regards from ibis Pekanbaru and Hope this email finds you well... Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. We are very honored to receive your positive feedback. We will forward it to our staffs to encourage them to keep maintaining the best service for all guests. Beside the comfortable room, ibis Pekanbaru has...

Reviewed 1 September 2015 via mobile

I have stayed in several other hotels in Pekanbaru, and found that Ibis hotel gives the best service for its class, even better compared to some "five" claimed star hotels. The food was tasty and very Indonesia, but some choices of international western food are also available. I would recommend Ibis hotel for both business and leisure, as I saw...

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2Thank Keru N
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review

Dear Mr. Keru, Regards from Hotel ibis Pekanbaru... Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. We are glad to receive your positive feedback. As part of International Brand for hospitality, we always offer all guests the best service. Some additional facilities provided for guests' comfort. La Table Restaurant and The Purple Bar are available for your...

Reviewed 13 August 2015 via mobile

Location : 8/10 Rooms : 7,5/10 Facilities : 8/10 Cleanliness : 8/10 Service : 8/10 Room Service : 8/10 Speed of Services : 8/10 Staff Attitude : 8/10 **** Wifi : Yes Valet : Yes **** My second stay at this hotel. Located near from airport and SKA Mall Pekanbaru. Good for business trip or stay with your family.

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3Thank Dunia M
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review
Google Translation

Bapak / Ibu Dunia M Yth, Salam Hangat dari Hotel ibis Pekanbaru... Terimakasih telah memilih Hotel ibis sebagai tempat menginap...

Jakarta, Jakarta Raya, Indonesia
Reviewed 3 July 2015

I chose this hotel because I am one of Silver Member of AccorHotels Loyality Program. I did really expected a high standard of AccorHotels to this place. The price was not much different from another AccorHotels groups in Solo, Central Java. So I did expected same standard. But many bad things happened. 1. there was sticky soap stain on the...

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1Thank mr_SANG_JKT
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review

Dear Mr. Sang, Regards from Hotel ibis Pekanbaru... Thank you for choosing Hotel ibis for your accommodation in Pekanbaru. We are very thankful for your feedback. On behalf of Management Team, we would like to apologize for the inconvenience during your stay. We will check and follow it up accordingly, to make sure that it will never happen again in...

Jakarta
Reviewed 13 June 2015

I did public seminar in this hotel. The Staff gave us very good service, served good snacks and good lunch. I have no complain, the hotel was clean although some furniture and carpets have been old. The meals were delicious.

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3Thank RajaBambang
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review

Dear Mr. Bambang, Regards from ibis Pekanbaru... Thank you for being ibis Pekanbaru loyal guest especially for Seminar and Training Events. We are glad to receive your positive feedback. We will forward it to all team member to encourage them maintaining good quality in service. As the additional information, ibis Pekanbaru has new meeting room, bigger size, officially opened on...

Reviewed 17 March 2015 via mobile

The poor taste of breakfast come along with the poor old furnitures. This hotel management doesn't seem seriously try meet the standard for a big franchise. Not to mention the employes' smile that always awkward to meet my comings. Hopefully it will change on my next visits.

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1Thank Nanda S
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review

Dear Sir / Madam, Regards from ibis Pekanbaru... Thank you for choosing ibis hotel for your accommodation in Pekanbaru. On behalf of ibis Pekanbaru, we do apologize for any inconvenience during your stay. We will handle it accordingly to make sure the same thing will happen again in the future. Looking forward for your next visit at ibis Pekanbaru. Thank...

Reviewed 12 February 2015 via mobile

The best in Pecanbaru, location away from all the noise and traffic found in the city center yet only around a mile away from the center, ample parking spaces. 5 minutes walking distance from the best shopping center Mal SKA, breathtaking view from the side my room 812 is on, you'd think your in a rural village, Ibis staff very...

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9Thank Gabbar S
Ibis Pekanbaru I, Sales & Marketing Manager at Grand Suka Hotel, responded to this review

Dear Ms. Tamiz, Regards from ibis Pekanbaru... Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. We are glad to receive your positive feedback. It will be shared to our team as the motivation to maintain excellent service anytime. We are glad to welcome your next visit at ibis Pekanbaru. Best Regards, Debbie Syandra Sales Marketing Manager ibis...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hotel located at center of Pekanbaru city ... more   less 

Additional Information about Grand Suka Hotel

Address: Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia (Formerly Hotel Ibis Pekanbaru)
Region: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range: RM94 - RM129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Suka Hotel 3*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Pekanbaru
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Questions & Answers

Here's what travellers have asked, with answers from Grand Suka Hotel staff and other travellers.
1 question
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Questions? Get answers from Grand Suka Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another place to stay”
 of 5 bubbles rswtrg, 31 Jul 2016 | Read review
“All rooms have the same views, good enough but no beach nor mountain view around.”
 of 5 bubbles RajaBambang, 12 Jun 2015 | Read review
“The hotel s off the main road so rooms are quite quiet.”
 of 5 bubbles Cham555, 27 Jan 2015 | Read review
“1. Ask for higher room for better view. 2. Its a business hotel, if you want a quieter room, ask one away from the elevator. 3. Ask for the hotel staff if you want to order a taxi, if you just want to go to Mall SKA, ask one of them to take you there by a motorcycle.”
 of 5 bubbles wahyup871, 5 Jan 2015 | Read review
“Non smoking Room”
 of 5 bubbles 166yuliusp, 11 Sep 2014 | Read review
5 of 5