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Aston Tanjung Pinang Hotel and Conference Center

327 reviews
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Traveller (187)
Room & Suite (437)
Dining (46)
Overview
  • Excellent28%
  • Very good35%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
“swimming pool”(22 reviews)
“business trip”(10 reviews)
“ferry terminal”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (327)Write a Review
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All reviewsswimming poolbusiness tripferry terminalfelt like homedeluxe roomhotel staffbig rooman upgradepleasant staywelcome drinkf bbintan resortsspecial thankswificorridorchannelscleanliness
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21 - 25 of 254 reviews
Reviewed 3 May 2017

We arrived hotel about 2pm, but the room is not ready yet. We have book in advanced, until around 3 still rooms are weren't ready yet. We decided to wrnt out, killing time. We came back to hotel around 7.30pm and still hv to wait...More

Thank SashaSirait
Response from Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference CenterResponded 4 May 2017

Dear Ms. Sasha Sirait, We appreciate for your comment, Through such feedback, we are able to gauge those area in need of our attention and take the necessary step to rectify the same. Let me assure you again that the service lapse in your case...More

Reviewed 30 April 2017 via mobile

This short trip of ours is a last minute plan, I booked in this hotel but made a mistake instead of a big room I got a small room thinking that maybe we can add an extra bed, luckily one of their staff was very...More

Thank Jeanette C
Response from Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference CenterResponded 4 May 2017

Dear Ms. Jeanette C, We are very pleased to hear that our staff made your stay pleasant. The overall comment in regards of our service are noted. I have gathered all the Department head and highlighted on the concern. The action will implement by immediately,...More

Reviewed 24 April 2017

The rooms were not checked and prepared properly, when we stated that 2 people will be staying in each room, they only prepared a set of towels, slippers etc. When called to inform reception, no actions were taken by them. We also went for a...More

Thank Chevlyn K
Response from Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference CenterResponded 26 April 2017

Dear Mr. Chevlyn K, We take every element of customer care very seriously and apologize for any inconvenience caused. For Massage and Room amenities issue, I have personally conducted an emergency meeting to highlight on the concern and we will drive to ensure a similar...More

Reviewed 19 April 2017

the location is perfect, only 10-15 minutes from the airport and they also provide airport transfer. the staff are helpfull. the room is comfortable. they also help us when we need something, such us tranport to Penyengat Island. few things that they can upgrade in...More

Thank pennyseptina
Response from Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference CenterResponded 21 April 2017

Dear Ms. Penny Septina,. We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . We are noted for your...More

Reviewed 3 April 2017

Went to Bintan on Company trip in March. The Hotel exterior is nothing to shout about. However the room is nicely furnished and is a world apart from the surrounding building (journey from jetty). The furnishings looks quite new and everything works nicely. The room...More

Thank wallaw
Response from Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference CenterResponded 10 April 2017

Dear Mr.Wallaw, Thank you for your overall comment of your stay experience at Aston Tanjungpinang.From such a feedback, will inspire us to continue provide the level of service that guest has came to expect. We are looking forward to welcome you again in the near...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Spa
Details
Price range
US$39 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$39 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (187)
Room & Suite (437)
Dining (46)
Pool & Beach (37)
Amenities (25)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Alan S
8 January 2017|
Answer
Response from Anuj J | Reviewed this property |
Hi Alan, I didn't really find many attractions around Aston hotel except some local roadside food. Most of the water sports I know off in Bintan are around Lagoi - the northern part of the island which is a good 50 - 60 kms... More
0
Votes
ShaowenLi
6 January 2016|
Answer
Response from winne_poon | Reviewed this property |
I booked this ferry from the website URL:sindoferry. you have to email to them at this email address reservationist at aston tan jung pinang. You need to provide them the detail of your ferry. Jade
1
Vote
ismailhujang
8 February 2015|
Answer
Response from winne_poon | Reviewed this property |
you want to check with the hotel instead? you can just google the hotel name and you can find the contact information there. Their reply is around 24 hours. Jade
1
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12
Room Tips
"the room are spacious and comfort bed with view of swimming pool."
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"You have a choice of facing the swimming pool or facing the street based on your preference."
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"Make sure get the room near to the FO, on the second floor."
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"if you are indonesian and planing to stay in this hotel, you should bring 3 pin adapter or maybe..."
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