AVILLION PORT DICKSON (R̶M̶ ̶5̶2̶8̶) RM 276: See 1,924 Hotel Reviews, Price Comparison and 3,275 Photos

Ashwn wrote a review Jan 2021

1 contribution4 helpful votes

I am not a picky traveller and have been to many hotel and resorts in my life time. Having said that I’m totally disappointed with this resort. Dusty, dirty rooms, aged and non-existent customer service plus only two restaurants open. Staff: Generally not attentive and ignorant, struggle to fulfil the most basic needs or tasks when requested. It appears clearly that the staffs are not trained at all or have the skills to attend even when told clearly what we need. The managers are hardly seen perhaps the reason for staffs to be left not guided. Pool: The pool was extremely dirty, there was slimy black moss and dried leaves at the edges left. Clear sign of no vacuuming nor cleaning. Food and restaurants: The food served here was absolutely a disaster. You’re better off heading…

Date of stay: January 2021

4 Helpful votes

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Response from Prakash Robin, Guest Services / Front Office at Avillion Port Dickson

Responded 28 Jan 2021

Dear AshwnNbr, Greetings from Avillion Port Dickson, We wish to apologise for all the issues you had encountered during your stay with us. Regretedly, all areas of concern did not live to the expectation of our Avillion hospitality. We are in the midst of performing some upkeeping works and are looking to improve on all the areas mentioned in your feedback. We do hope that you will give us a try again in the near future and looking forward to gain back your confidence in our place. Warm regards, The Management Avillion Port Dickson

Adly wrote a review Jan 2021

Kuala Lumpur, Malaysia4 contributions

Avillion Water Chalet

Very nice room. Superb view. Pool, restaurant, staff service all superb. 👍🏻👍🏻👍🏻 But last day nak tidur jumpa lipas hidup dekat tilam😅 overall puas hati, boleh repeat lagi. Thank you for all the memories.

Date of stay: January 2021

Helpful

Response from Prakash Robin, Guest Services / Front Office at Avillion Port Dickson

Responded 28 Jan 2021

Greetings from Avillion Port Dickson. Many thanks for your review here in tripadvisor. We are glad to know that you had a great stay in our resort. Our staffs goes a long way to ensure that all guests enjoy a wonderful experience during their stay. We do take note on the single issue highlighted and will look to improve on it. Please do come back again and i am sure you will have another pleasant stay indeed. Warm regards, The Management Avillion Port Dickson

pushpakalawaty Maruthe wrote a review Dec 2020

Melaka, Malaysia2 contributions4 helpful votes

Never attend the call

I have made the reservation in Agoda. I called before the booking no one answered the call. It stated that the bed type (2 single / 1 double) is based on availability. Therefore I made the request for double bed. And I called the property to confirm. But no one answers the call. Then I called the Avilion Group (HQ). A person from customer service tried calling Avilion Port Dickson but no one answered. After 2 days I called the HQ and asked again that "Is the Avilion Port Dickson even exist?" Then they gave me another number which is the front desk's number. One person answered the call and I told him that it took 2 days to contact the hotel. And he was very sarcastic. And immediately asked what is regarding? This happened on 30th Dec 2020 around 11am. I told him that the general…

Date of stay: December 2020

3 Helpful votes

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DarylWongSauYee wrote a review Dec 2020

Petaling Jaya, Malaysia60 contributions117 helpful votes

AVOID VILLAGE COURT poolside cafe AT ALL COSTS!

CONTINUED FROM MY LAST POST... 4. We finished our meal, and with the last 2 hours experience in the Village Court, we were not so confident that the waiters/waitresses are competent. So we called for one of the waitresses, pass her the CIMB credit card, and reminded her that there is CIMB discount. She acknowledged and left with the card. Usual practice in all 5-star hotels, they will give u the bill to check if all items are correct, before they charge your credit card. But here.. Surprise surprise! They girl just passed my wife her credit card with the receipt straight. If everything is correct, we would still be fine. But upon checking, sure enough, the credit card was charge the actual price without the CIMB 33% discount!! Upon seeing this, we called the other waiter as the…

Date of stay: December 2020

2 Helpful votes

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liewshuen wrote a review Dec 2020

Kuala Lumpur, Malaysia37 contributions41 helpful votes

Worst Experience

I first stayed in this hotel in 2010 and it was a lovely experience. So in support of domestic tourism, I decided to stay at Avillion PD again this month. Booked 2 water chalets and it was the worst decision ever. Room was not well maintained and dirty, lamp was broken, floor was sandy, and the next morning, we had bug bites all over our bodies. Food was extremely bad. I emailed them but there was no reply. Spend your money elsewhere.

Date of stay: December 2020

3 Helpful votes

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Avillion Port Dickson Hotel Reviews

Avillion Port Dickson

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