Old Hotel with some promising refurbishment in the main areas. Once u checked in and walk the corridors leading the room n upon entering, totally unexpected, better Agoda don't claim its a preferred hotel in PD, quite misleading for posting only 2019 reviews. After tht probably don't dare to add on. Poor marks for both management and agoda for poor hotel room standards. Agoda being very experienced in providing good deals, this is certainly opposite of it. Bad deal. I posted a review in agoda which was not published. I left the same day I checked in.
Hotel was really rundown. Most probably due to the lack of occupancy during the pandemic. Rooms weren't cleaned properly as I found pieces of cookies on the floor. The drainage in the shower was super blocked causing the shower area to be flooded for a long time. The only plus point is the beach is a walking distance away from the hotel. Not sure if I will be back here again
What is it with so many Asian hotel owners that they build a lovely hotel then don't spend any more money on maintenance and updating. This place didn't look like it had been touched since the day it opened! The foyer was acceptable but from thereon it went rapidly downhill. We headed along dingy corridors with filthy carpet and crumbling walls. The room location was excellent overlooking the beach but on looking around the rest was terrible. Dirty, stained carpets, battered furniture, electric sockets hanging off the wall and a disgusting bathroom. On checking the sheets we were amazed to find many stains. At around £90 for the room I stupidly assumed breakfast was included but when we came down at 9.30 am the small coffee shop was closed - despite a sign saying it was open from 07.00 - 10.00.…
We were greeted with a signage near the hotel entrance that the hotel is ready for operation on 1 October 2021. Well... I should say that it was far from even being close to what it actually meant. We were suppose to check in at 3pm but was made to wait until 5pm before we got our rooms ... and after a mix up in the room allocation. The rooms were musty and stains in the washroom basin and toilet bowl. One of the rooms had water supply issue and was only fixed on the next day. The second room was on the third floor. If you are thinking of bringing someone elderly with knee problem but wants a bigger room which is only available on the higher floors, think again!. None of the lifts works. The corridors, balcony and the hallway doesn't seem to be maintained at all. All I can say is the hotel is creepy. Dead plants over the balcony at ground floor. There is no cafe although it may seem like one with tables and chairs outside. But it is only for patrons to' lepak' with empty can drinks and ashtrays on the table near the hotel entrance. Seems to have been there forever. The reception area is pretty dark and without air condition. We could not justify to our selves why we should go ahead and spend the remaining 3 days of the stay that was paid for. The bathroom fixture that came off during use was the last straw .We were only there for 22 hours and decided to check out! It was a difficult decision to make because money has been paid. We checked out anyway because we wanted to have peace of mind and be happy with the timeout that we deserve. Most of all we want to be safe. Nevertheless, the only positive word we can offer is the beautiful beach and scenery, especially during sunset.…
The hotel is just right in front on the beach. Clean beach and kinda private. And we went on fasting month so less crowded. You get what you paid for, so its worth it. Nice beach, nice room and all is perfect. One of our favorite if we visit port dickson.
Regardless of anything els .. safety is what really matter , before i leave the room i did put a card at the door edge “double check that no one entered my room while i am out “ when i came back the card was removed.. so I checked out Immediately and when i told the receptionist about it her responding was shocking carless .. she didn’t even ask what i missed she only asked how did you know!! .. seems like i was not the first case they knew about .. please don’t go id you care about your family safety
Feel such a wasted of RM250 for staying here. We cant wait to check out. (We did-we checked out at 7am) The room smells horrible. The amenities is poor. Such a waste as the sea view of the hotel is fantastic. Definitely WONT COME BACK unless they do MAJOR REFURBISHMENT.
It's 2.35am. I can't sleep because the aircond is not functioning, really. My kids are crying and sweating. Thank you to the security people who helped by sending us standing fan. This hotel is not well-maintained. Bathroom was old, shampoo isn't provided. Initially, no towels were given. No TV remote control given too initially. Ou No frontdesk people to help you at 1am. No maintenance staff on-call to fix problems during midnight. I feel very sorry for their support staff who helped us at this hour. I wish that they will get better jobs at better hotel elsewhere. For those who involved in lying to us/giving these poor services see you in hereafter. Kami teraniaya! Booking.com you too.
We booked an executive suite .. so called . It was so neglected . The ceiling was leaking with clear signs that it has been so for a long time . Shower screen was fungal infested so badly that u just dont even wanna touch it . The bath tub had stains and slippery. The bathroom doors are so dirty and cracked. This entire hotel gives a musky smell , clearly depicting that it has not been maintained . Paid RM 280 ++ for that room .. trust me . It's not even worth fraction of that price
The reception area, restaurant area is still in good up to date condition. But the room condition is very bad. Our room located at the end nearby emergency staircase with bad condition (level 3) , *we use staircase if we want to go for breakfast or pool/beach. The condition inside the room consider just OK (lucky i just stay 1 night only). I think the carpet is not clean enough but the new A/C work well but the old a/c grill was not clean at all, dirty! The veranda floor tiles not clean and full of bird feces. old fashion cabinet and our bed side table drawer missing wood panel. No power socket beside bed. Door toilet cannot closed properly & the door panel is dirty and peel off. The wc toilet bowl dirty with grouting stain. We cannot used shower head because the valve already broken so we just used hand bidet to shower. Lucky the water pressure is good. Overall the condition of toilet very disapointed. The good thing about this hotel, the location. …
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