Puncak Inn is an excellent choice for travellers visiting Bukit Fraser, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
As your “home away from home,” the inn rooms offer a refrigerator and air conditioning, and getting online is easy, with free internet access available.
Guests have access to a concierge while staying at Puncak Hotel. In addition, Puncak Inn offers free breakfast, which will help make your Bukit Fraser trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
If you’re looking for an Indian restaurant, consider a visit to Fraser Hill Curry House, which is not far from Puncak Hotel.
If you’re looking for things to do, you can check out Taman Awam Bukit Fraser (0.3 mi) or Glasshouse Fraser's Hill (0.2 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Stayed here for 3 nights in family room, which was a good job really as rooms were on the smaller size. It was adequate for the two of us. Fantastic location in village square and very accessible for all trails etc. No one came in to clean our room during our 4 day stay which isn't particularly a problem, but would have liked clean towels that you can't gt dry in a wet room and also to empty rubbish bins and replenish water, coffee etc, which was part of the room requirements. The breakfast needs looking at. Don't expect to be full after eating it. Bread was frozen, so had to thaw it first before it actually toasted, no milk for coffee etc etc But apart from this and being forewarned, we would go back and stay there, solely for the convenience and location.We did get a great price.
Read more
Date of stay: August 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel offers just the basic amenities by any hotel. Room rates are cheap and the hotel is located in the heart of the city. Don't expect anything from the breakfast as it is sub-standard by any measure. Just only good for the accommodation and a short stay. Luckily, my friends and I stayed only for one night.
Read more
Date of stay: August 2020
Location
Cleanliness
Service
Room Tip:If you are looking for a relatively cheap hotel then this hotel is OK.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puncak Inn is really easy to find, just at the clock tower. Booked a studio from Agoda for Puncak Inn, upon checking in I was asked to go to Silverpark condo. So the location is a bit further. Would have been good if they declared that upfront. When i got there by 2.30pm the room was already ready for check in
Read more
Date of stay: February 2022Trip type: Travelled solo
Room Tip:Out front of the hotel is a busy area, parking may be limited
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Its centralised location is a plus point. All help are nearby from Government Clinic , Police station to Post office. Not forgetting the famous bird watching and golf course. Best time to visit for cool weather is November to January but be warn its a mansoon period with showers. For bird watching is in June, please refer to Bird race at Frasers hill. I personnally travel up from Singapore 4 times in a year. All.arrangement can be made at the front desk. Try the guided jungle tracks of various needs, from adventures to children level. A 2 to 3 hours walk to the waterfall and up is a good exercise. One of the least spoilt places in Malaysia not to be missed. Be warned : 1)Tansport up and down the hill is a problem? Call Puncak Inn for transport even from KL. 2) If you are into shopping , please avoid. There are only 3 or 4 souvenir shops selling T-shirts, fridge magnets and keychains. If you can find me in Singapore, I will be glad to give you more infos and a cup of coffee yo go with our conversation. Cheers.
Read more
Date of stay: May 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A. My holiday started with a bad start. I bought a 2-night- standard room stay during MATTA fair for RM125 (for public holidays: original price RM140) which was paid ahead of time. However, I couldn't come due to flu and fever (Fraser's Hill is a cold place). I called them up to postpone for a later date and I found out also that the room would be occupied (so, the hotel did'nt lose customer). When I contacted them for rescheduling the date (1 night public holiday, 1 night normal day), I discussed the returning of my RM40 extra pay in terms of food voucher which is easily done in any hotel which is concerned with service and hospitality. They promised me that their manageress would call me up to discuss it. The call never came. On the day I arrived I had to argue about the same matter but their only manageress was on leave and they couldn't make a decision. Any hotel should have a courtesy to explain to their guests and to make a decision on any matter on the spot. You can't run a hotel with only a manager who can only make a decision (Life goes on even when he/she is on leave). I felt cheated. It's not so much about the RM40, but the principle of service industry. Because of this I stayed in another hotel on the third night. Guests can tolerate any shortcomings which are avoidable but when it comes to not giving a good service, there is a repercussion.
I like Fraser's Hill but because of this they will lose future regular visitor. I won't stay there anymore.
B. This is a budget hotel but the rate is not. (For local comparison with Malaysian standard of living) I've stayed in so many hotels including budget hotels but there are too many flaws here in comparison. 1. Price: too pricey (RM100-weekdays; RM120-weekends; RM140-public holidays) 2. Room: too small for that price- Me and my husband had to devise a movement system so that we wouldn't bump on each other. The consolations were the windows and the bed (quite comfortable because it's new) 3. Bathroom: the smallest ever used in any hotel. When you have your shower the water will splash on the toilet bowl and the toilet paper will get wet. 4. No lift (understandable-to cut cost), but the staircase is too steep and you have to mind your head. 5. The cafe: hmmm... 5.1. flies- should have a better way to serve the jam, kaya and margarine; smudges everywhere (not a hygenic way to serve food-doesn't need a 5 star management to think of a better way) 5.2. cold food 5.3. not much variety (understandable-to cut cost) 5.4. Bad dinner-price and taste: RM44. (Makan is a very sensitive thing at least if they can't give the portion but give la the taste. I ordered; 5.4.1. squid sambal RM12- served with strips of squid with more onions and tomatoes 5.4.2. Chicken curry RM 9- 2 small pieces, didn't taste the salt 5.4.3. eggs and vegetable - quite reasonable C. Things to ponder for FHDC (Fraser's Hill Development Corporation): the owner of Puncak Inn. 1. If the state government want to join the hospitality industry, they have to listen to their customers. It is a competitive business especially with the internet world. 2. Your guests' review might affect potential guests and the revenue of Fraser's Hill depends on tourism alone. Practically that is not much to do here except if you are bird watchers and really love nature. 3. For travellers like me who just want to find a peace of mind once a while from the chaotic KL, we are your targets. We spend money not just on accomodation but on food and other stuffs as well. Maybe our money is not good enough for your organisation. 4. Anyway, I'll come back but will try other hotels.
Read more
Date of stay: September 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:1. The weather can change any other minute: rain and shine a few times in a day. Bring umbrella...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Positives - Great Location and Clean Lobby with Polite Staff , that's about all !
Negatives - Plenty ......... Read On !
Stayed 13 Dec 2013 , last minute decision to come up to Fraser's for some fresh cool air for the kids . Rooms were still available for Junior Suite they call it at RM 195 nett with RM 20 for an extra bed . On entering room 207 , the first shock to me was - it wasn't the size of a suite ! Imagine a bath cramped with a sofa and a double bed in a 200 sq ft unit and you call this a Junior Suite ? The extra bed I called for was a 3 inch thick mattress with a bedsheet and a pillow ! The room is totally beat ! It needs a total overhaul ! Close it for 6 months and do a proper rebuilding for the rooms ! Shower head is another problem altogether ! Just terrible ! No need to even mention the next morning breakfast - totally insufficient and pathetic ! Please Please .... AVOID THIS PLACE AT ALL COSTS !
Read more
Date of stay: December 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Stay elsewhere if you have a choice !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay in Puncak Inn Fraser's Hill was a pleasant one. We book a standard room (Rm120nett on weekends) which included breakfast at the Restaurant D'Olio.
The hotel. Check in/ check out procedure was quick and efficient. Staff was pleasant. Lobby was clean.Free Wifi and reading materials are available here. There's games and bicycles to rent as well. Location was very strategic. Restaurants, post office, police station, clinic, sundry shops, ATM, the golf course and souvenirs shops are all very near the hotel. Parking bays are limited.
The room. Our room was on the first floor (all their Standard rooms are on the 1st floor), which had a lovely and unobstructed view of the clock tower roundabout and its surroundings.Couldn't have been better! Room was clean and cosy. Rather small, with only space for one person to walk around the bed at any one time. Those with large suitcases and baggage should store it in the big cupboards provided. That should solve the problem of space. Coffee/tea making facilities are provided, but there's no mini bar in the room. A minor downside of the room is it isn't carpeted, so the tile flooring is a little cold to step on especially at night. Another thing was the outside noise. As the room faces the popular clock tower, many tourist will flock the area and it can get noisy. There's also a restaurant opposite the hotel which many go to. However, the noise dies down by midnight (on weekends, not sure about weekdays). Thirdly, the walls are VERY thin. We could hear everything our neighbours were saying.
The bathroom/shower The bathroom was small-fit for only one person to use. No shampoo provided, only a small bar of soap. The heater was functioning well.
Breakfast The restaurant had a rather limited selection, but adequate to fill us up. Breakfast is served from 7.30-10.30 am. They had a selection of fried rice, fried mihoon, porridge, and three other side dishes, fruit juice, coffee/tea, toast with a choice of margarine, grape jam or egg jam (kaya) and some fresh fruit. The restaurant has indoor and outdoor seating and the area was very clean.
Read more
Date of stay: September 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Rooms on 1st floor above lobby have good views of the clock tower. You can also get the wifi...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Since last time I stayed here, the Puncak Inn has been renovated and improved. Compared to many other more expensive places in Fraser's Hill, which are often damp and run down, Puncak's fresh new look makes it excellent value for money. The food in the restaurant downstairs is tasty and the breakfast excellent. Highly recommended!
Read more
Date of stay: October 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a getaway from KL hazard to the cooling climate of Fraser's Hill. At first we stayed in Shahzan Inn (nothing special but the breakfast spread doesn't look too hygienic) for a night. Upon taking a walk to Puncak Inn on our second day, we found that the hotel looks newly renovated and we decided to stay our second night here! We took the junior suite. The decor has an old English style, the furniture and tiles (not carpeted) are new. The bathroom is also well-kept. It was a better stay compared to Shahzan Inn. The complimentary breakfast spread looks more hygienic too. The hotel is small but the cleanliness and newness added value to the stay. I would recommend this place!
Read more
Date of stay: October 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:The junior suite has a double bed, the other rooms are single bedded.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room - I stayed in a Deluxe Room which was rather small. Lobby looks newer than than the room. Room is clean but has a hint of musky smell and some parts of the bathroom starts moulding. No fridge. No safe deposit box. No shampoo (only soap). No hair dryer which I think is necessary in the cool weather. No in-room slipper. The ceiling fan was noisy.
Location - good as it is centrally location with the landmark 'clock" right in front of hotel and police station on the right side.
Breakfast - Breads, coffee/tea, juices, fruit on self service. An option of western or nasi lemak or something else which I can't recall made to order. Poor quality of food.
Wifi - free in lobby.
Indoor games - Carroms, Dam, Congkak - hotel charge RM3 per game!!
Big room of improvement needed for service and hospitality.
Read more
Date of stay: September 2011
Value
Rooms
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Bukit Fraser area.
ALSO KNOWN AS
puncak hotel bukit fraser
LOCATION
MalaysiaPahangRaub DistrictBukit Fraser
NUMBER OF ROOMS
27
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
