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The Pines Resort

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49 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 13 September 2016

I couldn't believe my eyes when I saw my room for the first time. I was expecting a quaint and cozy stay, instead, I was greeted with a run-down hotel room which looked more like the filming location for Amityville Horror. I came here for a getaway, and the dusty room, decrepit sofa, moldy walls and worn-out carpet have totally...

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1Thank Low Y
Reviewed 27 July 2016

My first trip to Fraser Hill. My room was on 2nd floor beside the stair on the left, corner lot. It's so small, The room door cannot open & close properly, have to bang so hard in order to close it. Toilet door also same condition. Water cannot flow smoothly, almost flooded after I took my shower. Have to wait...

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Thank Joyce L
Kuala Lumpur, Malaysia
Reviewed 14 July 2016

We always like braser's hill, not too commercialized or over developed, the environment is great - quiet and peaceful. This budget resort apartment does provide the great environment, but honestly, it really needs overhaul, not to say some fancy or major ones but just or at least make it more decent, especially the water heater, its rusted out, others were...

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3Thank wellselect
Reviewed 27 May 2016 via mobile

Please boycott this place. It is the worst place I've ever stayed in. The room is filthy. I can handle an old run down hotel but this place is disgusting! The carpet is badly stained and smelly. The walls filthy with what looked like human discharge. The toilet bowl was leaking sewage water. Every time the toilet was flushed you...

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3Thank familypea
Kuala Lumpur, Malaysia
Reviewed 29 April 2016 via mobile

The hotel is like haunted house. Mold on the ceiling, wall, carpet and stairs. Broken furniture, dusty, bed sheet and blanket are not clean. I feel not safe and not comfortable to stay in the hotel. The door cannot be locked and window cannot be latched. The staff were not at all hospitable. The room is not cheap its cost...

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1Thank huipheng96
Reviewed 1 April 2016 via mobile

I went there for a 3 days stay with my family. When I arrived there they told.me.that since morning they don't have electricity in whole fraser. But since I can't go.back all the way down I took the room and they gave me lots of candles for aid. The house is really not in a very good condition. The bathrooms...

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2Thank Kumaresan S
Singapore, Singapore
Reviewed 12 February 2016 via mobile

If you've watched a movie with a haunted house, that sums it up! Stale and dusty room, broken furniture, litters on the floor and run down building. The staff were not at all hospitable. I wonder why is it still operating. Unliveable condition. My impression of Fraser Hill just died with this "resort"

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5Thank Steven Y
Ipoh
Reviewed 3 June 2015

What can I say? It's just a rundown place. During my last visit, Fraser's Hill was pack with visitors. It's school holiday and I do believe this place can do better than this. I'm not asking too much, ignoring the dirty and moldy stairs, the damp smell in the room, the broken cabinet, the dirty sliding door, the creepy backyard,...

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5Thank Bell N
Malaysia
Reviewed 6 May 2015

The Pines Resort is the first apartment sytle resort in Frasers Hill and based on my recent experience, it should very well be the last. The resort itself if poorly maintained apart from a couple of shrubs and flowers. All the common areas clearly shows its age not because it had endured harsh weathers but because the lack of effort...

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1Thank D_Jekyll
Reviewed 5 May 2015 via mobile

Dusty room, dirty bathroom, smelly beds. The toilet flush wasnt functioning. No hot water at times. Poor house keeping. Towels were not provided upon check in. Staffs are not friendly. No fan/ aircond at hall. Smelly fridge. Not worth for money!

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4Thank Haswini

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Amenities

Highlights
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Services
  • Free Parking

Additional Information about The Pines Resort

Address: Jalan Pecah Batu | Pahang Darul Makmur, Bukit Fraser 49000, Malaysia
Region: Malaysia > Pahang > Raub District > Bukit Fraser
Number of rooms: 159
Also Known As:
The Pines Resort Bukit Fraser, Pahang
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Questions & Answers

Here's what travellers have asked, with answers from The Pines Resort staff and other travellers.
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Questions? Get answers from The Pines Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere if you do not want to be duped”
 of 5 bubbles D_Jekyll, 6 May 2015 | Read review
“Try to get a room at car park level to avoid hauling luggage up and down narrow flights of stairs .”
 of 5 bubbles Leeyuk, 1 Sep 2014 | Read review
“Request at booking if you need a lower level apartment”
 of 5 bubbles jaja136, 30 Mar 2014 | Read review
“Choose the lower floors for easy access - NO LIFT. Choose higher floors for less disturbances.”
 of 5 bubbles JosephC20, 4 Aug 2013 | Read review
“For cheap accommodation”
 of 5 bubbles KCC88, 24 Jun 2013 | Read review
5 of 5