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Melina Beach Resort Pulau Tioman Malaysia

Traveller (395)
360
Panoramas (11)
Pool & Beach (90)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Melina Beach Resort is a family friendly eco-resort with a focus on personal service. Situated on a secluded beach with comfortable and rustic accommodation, we provide a peaceful atmosphere surrounded by nature. Melina Beach is surrounded by primary rainforest and is blessed by a healthy coral reef just off the beach. We enjoy the simple pleasures offered by nature and the company of those around us, promoting an environment of relaxation for our guests to take in the natural surroundings.
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Property amenities
Free Internet
Restaurant
Bar/Lounge
Airport Transportation
Children Activities (Kid / Family Friendly)
Concierge
Non-Smoking Hotel
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Classic
Family
HOTEL CLASS

Location

Full view
Contact
near Paya Halfway between Kampong Paya and Kampong Genting . Guests should exit the ferry at Kampong Paya., Pulau Tioman Malaysia
Getting there
Sultan Ismail Intl Airport136 km
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353Reviews
682Photos
13Q+A
90Room tips
Traveller rating
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  • 10
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Popular mentions
+6
We were 11 to 13 May 2018, with 3 adults and 3 children in the resort, and lived in a standard chalet on the beach. Shuttle service to and from the ferry terminal: On arrival the service was unfortunately not possible, since no boat was available, they recommended a water taxi.
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Response from pjhtiomanPaya, General Manager at Melina Beach Resort Pulau Tioman Malaysia
Responded 7 Jun 2018
Dear Jurgen, Thank you for posting your review, although we are very disappointed that you did not enjoy your stay with us. On the specific points you raise I can comment as follows: Boat Transfer on arrival day. We operate a complimentary boat transfer from Paya to the resort. This is clearly stated on Booking.com (through whom you made your reservation) and also on our web site. Unfortunately you got off the ferry in Genting and we do not operate a complimentary shuttle from there. Bedrooms You had 2 rooms, a beachfront Standard and a Beachfront chalet. You found the chalet in particular lacking for your comfort and felt it was old and in need of refurbishment. The chalets are now three years old and they do get ongoing regular maintenance. We use Plexiglass rather than actual glass in our rooms primarily for safety reasons . When building accommodation our objective is to limit as much as possible any long term damage to the environment, hence they are all built from timber, some incorporate trees in their structure, some large rocks. All have shallow foundations. Because of this building style the rooms are prone to occasional movement during Monsoon and bad storms, if we used regular glass there is a danger it could break and ruin the beach. A disadvantage of Plexiglass is its reaction to bug spray, the stain you mention on the glass in your room is caused by this, we regularly need to change panels when they are so damaged. It is clear that there were some deficiencies in comfort and housekeeping during your stay, had you have mentioned these at the time we could have moved you to another chalet or immediately addressed the shortcomings, it is never our intention to provide poor housekeeping to our guests. Restaurant Your reservation included breakfast and dinner. Breakfast offers a selection of juices, fruits, breads , cerials and your choice of egg dishes which are prepared freshly and served to you. I do not know why you did not avail of the hot food choice offered. Dinner on the package is any 2 courses from the daily menu, you can choose your 2 courses from the menu which offers starters, main courses and dessert. It is not unusual for our guests to request special foods and if asked for, within reason, we are happy to oblige. Again it is a pity you did not raise this at the time when we could have assisted you. Resort Animals. We have a resident dog who is popular with our guests, you may have seen some previous guest reviews where she (Maggie) is mentioned. She, along with our cats are regularly visited by the vet and none of them suffer from and illness of infestations. If guests express their discomfort with our animals we are always prepared to remove them for the duration of the visit. Had you have requested this we would have removed the animals. We keep these animals as they are a good deterrent to wild unwelcome creatures from the jungle directly behind the resort. Spa. Treatments in the on site spa start from 150 MYR per hour, this is in line with local competition. Beach Towels We provide Shower and Beach Towels in the bedrooms, extra towels are always available on request. Snorkelling There is a long reef in front of the resort which offers a reasonable selection of sea life, we provide complimentary snorkel gear for all of our guests. We also arrange day trips to other snorkel sites daily and these can be reserved through reception ranging in price fro MYR 75 upwards depending on the destination. Your Reservation I note that you reserved through Booking.com on May 10 and stayed on May 11&12, I don’t know if you took the time to fully check what the resort offers either through the information provided on that site or more appropriately on our own web site. I always encourage guests to fully research the resort before booking as it is not attempting to be anything other than what it is and we try very hard to get our concept across. The Island offers a whole range of resort and hotel experiences; I suspect our concept was not ideal for your requirements. I hope the above is helpful in addressing your complaint, I am sorry we did not deliver our usual service in some areas but I thank you for highlighting this in order to facilitate on going staff training.
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Whilst travelling with a friend in Malaysia last October we stayed for a week at Melina Beach Resort & loved everything about the resort! The location is beach front with the rainforest/jungle as the backdrop. We stayed in a beach chalet that had double glass sliding doors
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A magnificent retreat under the sun. We enjoy days of unparalleled seascapes, crystal clear waters, abundance of exotic sea creatures on the private beach of the hotel. We too loved the view of sunset. From here, we set off to explore the various Tioman villages. After all the
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Response from pjhtiomanPaya, Manager at Melina Beach Resort Pulau Tioman Malaysia
Responded 19 Mar 2018
Dear Gan L, Thank you for your review, really pleased you enjoyed your visit and we hope to welcome you back in the future. Best regards, Patrick.
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+2
We went for 4 nights at Melina Beach Resort for Chinese New Year weekend with some friends and kids. We stayed a beach front chalet with lovely beach view. The room was clean, spacious and air-conditioned. Sleeping and waking up with the sounds of the waves, and enjoying our
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Response from pjhtiomanPaya, General Manager at Melina Beach Resort Pulau Tioman Malaysia
Responded 28 Feb 2018
Dear Tuan L, Thank you for your review, we are delighted you and your family enjoyed your stay with us, we hope you will return in the future. Best regards, Patrick.
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Very nice place. Good restaurant. The room are close to the see and you can see monkey. All are kind. The food is good. It is not easy to get. Good price. You can stay 4 night. The price including trip for day or spa treatament
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Response from pjhtiomanPaya, Manager at Melina Beach Resort Pulau Tioman Malaysia
Responded 7 Oct 2017
Dear Alessandro A, Thank you for posting your review, really glad you enjoyed your visit (even the monkeys!!) Best regards, Patrick.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorMelina Beach Resort Pulau Tioman Malaysia
The Beachfront Chalet at the Melina Beach Resort Pulau Tioman Malaysia
Professional photo exclusively commissioned by TripAdvisorMelina Beach Resort Pulau Tioman Malaysia
The Beachfront Chalet at the Melina Beach Resort Pulau Tioman Malaysia
Professional photo exclusively commissioned by TripAdvisorMelina Beach Resort Pulau Tioman Malaysia
The Two Bedroom at the Melina Beach Resort Pulau Tioman Malaysia
Suite room-sea view
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12345657
I am not from the hotel. But I went there with my 4-yo, 8-yo and 12-yo. I think they'll do just fine. They even have some toys for making sand castles ready for kids. Melina is not one of those resort that is exclusive to adults only.
0 votes
I was there. And they do. Ask the front desk to book your trip. And the beachfront itself is a great snorkeling spot.
0 votes
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123
"5 unit Suite room sea view"
"Beachfront rooms"
"A beach room has great access to the beach and is worth it"
"We had the most expensive Beach Chalet "Frigatebird" it was horrible, I don't want to know what the rest looks like."
"Beach front chalets enjoy stunning view on the private lagoon, and are great for family with 2 kids with a king size bed and bunk beds."
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PRICE RANGE
US$89 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melina beach resort pulau tioman malaysia hotel pulau tioman
LOCATION
MalaysiaPahangRompin DistrictPulau Tioman
NUMBER OF ROOMS
21
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