Berjaya Tioman Resort

Berjaya Tioman Resort

Berjaya Tioman Resort
Traveller (2900)
Panorama at the Berjaya Tioman Resort - Malaysia
360
Panoramas (14)
Garden View Chalet
Room & Suite (914)

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About

#4 of 10 resorts in Pulau Tioman
4.2 of 5 bubbles
Location
3.4 of 5 bubbles
Rooms
3.4 of 5 bubbles
Value
3.7 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.9 of 5 bubbles
Sleep Quality
Tioman is an island befitting the stars. Whether you seek relaxation or adrenaline, we’ve got you covered. With miles of secluded palm-fringed beaches, clear turquoise waters, abundant marine life, misty mountains and lush greenery, savour each moment as you indulge in one of the world’s most beautiful islands where ‘Bali Hai’ was filmed in the Hollywood classic ‘South Pacific’, in addition to the recent Hong Kong TV Series ‘The Ultimate Goal’.
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Property amenities
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Kids stay free
Children's playground
Public wifi
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Boating
Diving
Game room
Golf course
Hiking
Snorkelling
Tennis court
Water sport equipment rentals
Billiards
Darts
Fishing
Table tennis
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Picnic area
Sun deck
Sun loungers / beach chairs
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Family
Languages Spoken
English, Chinese, Indonesian, Malay
3.5
3.5 of 5 bubbles1,999 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Berjaya Tioman Resort is frequently lauded for its excellent service, with the staff's professionalism and warm attitude often highlighted by guests. While the resort's overall value receives mixed reviews, with some questioning the cost relative to the services, the array of amenities, including the beach and dining options, are widely appreciated. The atmosphere is generally described as tranquil, though some suggest more evening activities could enhance the experience. Rooms offer spacious comfort and picturesque views, despite occasional remarks about their datedness. Cleanliness is a strong suit, with many visitors finding the accommodations well-maintained and inviting.
Atmosphere
Tranquil
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Comprehensive

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Detailed Reviews
Dominique d wrote a review Jul 2024
3.0 of 5 bubbles
The positives; its a wonderful location. The pool is very pleasant. The pick-up from the ferry is adequately arranged. You can see the hotel used to be outstanding.
Unfortunately the hotel needs better management; everything feels outdated and not very well taken care of. We had an broken toilet in our outdated very basic room. In the toilets at the pool there was a dirty bandage hanging from the wall for our entire stay. The restaurant missed crucial ingredients also for our entire stay and communication was poor. Dishes were brought with completely different ingredients (shrimp and calamari instead of mussels). Three nights in a row there was loud karaoke for private events (we didn’t mind but some will). The ‘sunken snackbar’ at the pool apparently stayed at the ocean bottom as it never opened at our stay so no food at the pool while the restaurant was quiet far away. Also once there, don’t expect to be able to independently go anywhere else. Everything needs to go via their tour operator who makes everything difficult and overpriced. It was because they are on an island they said but after finally venturing out on our own we found prices for half with better service. It made us feel trapped.
In comparison to all other stays in Malaysia (also other islands) this was the worst experience for the most money.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip: Find another hotel or lower expectations
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melvin Foong, Guest Services / Front Office at Berjaya Tioman Resort
Responded 4 Jul 2024
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you enjoyed the location and the pool, and that the ferry pick-up was adequately arranged. However, we're deeply sorry to learn about the issues you encountered during your stay. We apologize for the outdated facilities, broken toilet, and poor maintenance in the pool area. The lack of crucial ingredients in the restaurant and poor communication regarding dish substitutions is not reflective of the standards we strive to maintain. Your concerns about the loud karaoke, the closed pool snack bar, and the limitations on independent travel are noted. Your feedback is invaluable, and we are committed to addressing these issues. We are actively working on improvements and hope to provide a better experience for our guests in the future. We apologize for any inconvenience you faced and appreciate your understanding. We hope you will consider giving us another chance to serve you better. Best regards,
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Rafi U wrote a review Mar 2024
4.0 of 5 bubbles
Buggy service is always on time and ready to pickup whenever we need.

Improvement needed is maybe could provide water hose beside to toilet bowl to ease for muslim guest to wash up after ‘settling down’ the business.

Yuzu is the one staff i could remember and he is very helpful. Also, kudos to FnB team for preparing decorations for my friend’s birthday and to Mr Lovi, thank you so much on your treatment during our stay
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melvin Foong, Guest Services / Front Office at Berjaya Tioman Resort
Responded 5 Mar 2024
Thank you for sharing your feedback about your experience at Berjaya Tioman Resort. We're pleased to hear that you enjoyed the prompt and convenient buggy service. Your suggestion about providing a water hose is duly noted, and we appreciate your input to enhance the comfort of our Muslim guests. We're delighted to hear that Yuzu and the FnB team, including Mr. Loovi, contributed positively to your stay. It's always rewarding to receive praise for the efforts of our dedicated team members. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay at Berjaya Tioman Resort. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to let us know. Thank you for choosing us, and we value your feedback. Best regards,
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
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Azalai77 wrote a review Aug 2024
Paris
4.0 of 5 bubbles
Very nice hotel, impeccable pool, very nice staff. We stayed 6 days between July and August and really there were few people, we were 3 families at the pool! Comfortable and connecting rooms for families. Air conditioning is welcome. The beach is very beautiful, wild, some discreet hammocks and sun loungers. Beautiful walks to do from the hotel to discover other beaches.
Hearty and good breakfast. However, we would expect more fresh fruit. Apart from watermelon, the other fruits are not good, while there are so many good fruits in Malaysia!
I gave 4 stars and not 5 because the hotel restaurant is relatively expensive and not very good, too bad. They serve frozen fish while we are by the sea, clearly a bridge of improvement. The cocktails in the hotel bar have no interest, again the juices are not fresh, it is industrial bottled. We had dinner and lunch almost every day in a beachfront restaurant at the hotel entrance, really excellent!
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Automatically translated
Date of stay: August 2024Trip type: Travelled with family
Room Tip: Je conseille vivement
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seb And Ming A wrote a review Jul 2024
+1
5.0 of 5 bubbles
Friendly staff, flexible, accommodating and hospitable. Thanks for a lovely holiday. We have school aged children and the 3 trip half day snorkel trip was perfect in the morning. Kids loved the pools, the buffets, the friendly staff who showed great Teh Tarik pro skills. Swimming w baby sharks. Thanks to all the managers Wahidah and the executive chef Law and Restaurant manager your teams worked so hard and calmly during the King's visit, but other tourists were also not ignored. So thanks we still felt special.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melvin Foong, Guest Services / Front Office at Berjaya Tioman Resort
Responded 20 Jul 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family had a lovely holiday at Berjaya Tioman Resort. We’re delighted that you found our staff friendly, flexible, and accommodating, and that the snorkeling trips, pools, and buffets were enjoyed by everyone. It’s great to know that your children had fun swimming with baby sharks and appreciated the Teh Tarik skills of our staff! We will make sure to pass on your thanks to Wahidah, Executive Chef Law, and the Restaurant Manager, as well as their teams. They will be pleased to hear that their efforts during the King's visit did not go unnoticed and that you still felt special. Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another memorable holiday!
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Hashith Karunarathne wrote a review Oct 2023
Singapore, Singapore
+1
2.0 of 5 bubbles
This hotel is located in a stunning location in Tioman island and it has a lot of land area. We took a ferry from mersing to tekek jetty as per the guide in hotel’s website. And upon arriving the tekek there was a van to pick up the Berjaya guests.

Once after the check in we straight away went to the lunch buffet, and btw we received a token for a complimentary welcome drink from the Asean restaurant, the one which we went for the lunch and I produce the welcome drink token for them but we never received any complimentary welcome drink from them also I told them we booked our room with lunch we are going to have it now. But surprisingly the lady was there came up with a bill for our lunch, from there my first impression of whole stay was like ahh huhh state. We never received the welcome drink they tried us to charge for our paid lunch also.

About the food there was not so much of variations.

Then we had to walked to our room because there weren’t any buggies to take us. Okay now start the disappointment of everything. We booked Beach Terrace room, and our expectation of this was bit high because of the Berjaya name and that’s the idea we regret, I think. Room was too dusty and seems poorly maintained. Same for the washroom also. Any way they provide a complimentary mini bar and all other required amenities and guest supplies were there. And one of most unpleasant and disturbing thing happened was they had a some private event near the pool area and they had a firework show at the mid night and it was so disturbing for our sleep.

Second day we had to be there near reception at 9 am for our Snorkeling tour which we booked together with room. And overall the everything related to the Snorkeling including transferring to the boat jetty were a nice experience and no regrets about the Snorkeling at all. All the Snorkeling staff and every once so friendly and helpful.

As the conclusion, for me I regret about the money I spend for this. Except the snorkelling package.
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Date of stay: September 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nursyahzanani Sajidah Mohd Nazarudin, Guest Services / Front Office at Berjaya Tioman Resort
Responded 14 Oct 2023
Dear Mr Hashithk, Thank you for sharing your feedback about your recent stay at Berjaya Tioman Resort. We're sorry to hear that your experience fell short of your expectations, and we appreciate your constructive comments. We apologize for the issues you encountered during your stay, including the welcome drink, room condition, and noise disturbance. Your feedback is essential to us, and we're working on addressing these concerns to ensure a better experience for our guests. We're glad to hear that you enjoyed the snorkeling tour and the friendly staff. If you decide to visit us again, we'd love the opportunity to provide you with an improved experience. Please don't hesitate to contact us if you have any further questions or concerns. Thank you for choosing Berjaya Tioman Resort, and we hope to welcome you back in the future. Warm regards The Management
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cloud 9 wrote a review May 2022
5.0 of 5 bubbles
First visit to Berjaya Tioman for our long weekend break. The area is beautifully landscaped offering a peaceful retreat by the sea.

Staff at the Asian Dinning during breakfast were friendly especially Sharul who worked the grounds went out of the way to make sure we had enough towels and water while we going for sea activities.
Overall, very satisfied with the stay. The service, the smile, the greetings and many more. Every one of the staff are really friendly and helpful. From the moment we arrived at the lobby, we were greeted with a smile and friendly people. Checking in is without hassle. The room is great. .

Looking forward to our next visit
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Berjaya Tioman, Other at Berjaya Tioman Resort
Responded 28 May 2022
Dear Guest, Thank you for choosing to stay at Berjaya Tioman Resort. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. The team look forward to welcoming you back to the resort soon. Warmest regards The Management
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Yan G wrote a review Aug 2024
Paris, France
2.0 of 5 bubbles
Rather dirty establishment, very summary cleaning in the rooms, the tablecloths of the buffet are never washed but only shaken between each guest!
The wifi works badly and the so-called "excellent buffet" is quickly redundant!!!!!
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Automatically translated
Date of stay: August 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Cet hôtel est très cher pour la qualité de la prestation très médiocre voire insuffisante
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roger C wrote a review May 2022
Antalya, Türkiye
5.0 of 5 bubbles
Having just returned from five days at this hotel, I have nothing but praise for it. This is a hotel coming out of a two year shut down because of Covid and hence they are still getting up to speed in services and numbers into their second week. But the way the staff made sure that the experience was exemplary was a credit to them all. Nothing was too much trouble.
The location is perfect, the sea is warm and inviting, snorkelling is a two minute boat ride away and the food is of a high quality throughout the day.
Add in the visits by monkeys and monitor lizards and this is a dream destination with a hotel that Berjaya should be very proud of.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Berjaya Tioman, Other at Berjaya Tioman Resort
Responded 13 May 2022
Dear Guest, We are delighted to have you as our guest during your recent stay at Berjaya Tioman Resort. Thank you so much for your positive feedback; generous compliments such as yours have definitely made our day! Looking forward to welcoming you again to the resort soon. Warm regards The Management
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traveltotelltales wrote a review Jun 2022
Singapore, Singapore
2.0 of 5 bubbles
The spacious property is located amidst lush greenery and calm sea. The breakfast buffet is varied and appetising. But then this is where all ends.
The room rent and food charge is exorbitantly high. The size of the room and washroom is small by the standards of a ‘resort’ and cobwebs are hanging underneath the washbasin. Cocktails are fine but food isnt great at all. The room tariff is equivalent to 4* but service is 2* .
During our stay for 3nights, the resort also had invited a guest blogger for marketing on social media. Bella and her team devoted all their energy & attention on the guest blogger from sunrise to sunset. When we checked-in, Bella said she is our guest relation manager and attend us. What a joke! It looked all resident guests were unwanted & staying there for free while the resort over worked to please the blogger. We asked for drinks by the poolside for 1 hour, the bar opened only when Bella came with the guest bloggers. So even if you are ready to pay, you will not get what the resort offers. If you are ready to pay high prices for absolutely no service and left unattended, then this resort could be your idea.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Berjaya Tioman, Other at Berjaya Tioman Resort
Responded 1 Jun 2022
Dear Ms. Tanika, Thank you for staying with us during your recent trip to Tioman Island and we are disappointed to learn from your review that our facilities and services did not meet your expectations. We have taken note of your comments and certainly hope that you would accord us another opportunity to prove our services to you again. Thank you once again for sharing your feedback as it is only through such comments that we are able to further improve ourselves. We hope the above incidents have not marred your impression of Berjaya Tioman Resort. If you are travelling back to Tioman Island, we would love to have you stay with us again. Warmest regards The Management
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Siti Nurulain N... A wrote a review May 2024
5.0 of 5 bubbles
When we arrived at the Berjaya Tioman Resort on the first day, we been welcomed by warm and nice staffs. The staffs all here very welcoming and nice. The way they are greeting the guests, entertained them really make they look very professional. Even the upper management which the front office manager (Mr. Saiful) and general manager (Mr. Loovi) are really helpful and welcoming towards me and my colleagues. Since we were on business trips, both of them were really helpful during our stays there for 3 nights. About the room, our room was very spacious and comfortable. Our room located in front of the beach so the scenery and view is really magnificent. The restaurant food also up to my liking. The other facilities like swimming pool also spacious and in a good condition. The porter is also provided so don’t have to worry about the distance of the room a bit far from the lobby and restaurant. In conclusion me and my colleagues have best experience here. Will come here again if we have the opportunity to do so.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melvin Foong, Guest Services / Front Office at Berjaya Tioman Resort
Responded 9 May 2024
It's wonderful to hear about your positive experience at Berjaya Tioman Resort! From the moment you arrived, our team strived to make you feel welcomed and appreciated. We're thrilled that you found our staff to be warm, professional, and accommodating, from the front office manager to the general manager. Providing assistance to our guests, especially those on business trips, is a top priority for us, and we're delighted that you found both Mr. Saiful and Mr. Loovi to be helpful throughout your stay. We're pleased to know that you enjoyed the spacious and comfortable room with its magnificent beachfront view. It's great to hear that you found the restaurant food to your liking and that you were able to relax and enjoy the facilities, including the swimming pool. Our porter service is designed to ensure convenience for our guests, and we're glad that it added to your overall experience. Thank you for sharing your positive feedback, and we look forward to welcoming you and your colleagues back to Berjaya Tioman Resort in the future! If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know.
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…
Sunshine65602359466 asked a question Jan 2020
How to contact?
Answer from tay3111
Melaka State, Malaysia1,454 contribution55 helpful votes
09-419 1000 (resort phone )
Answer from tay3111
Melaka State, Malaysia1,454 contribution55 helpful votes
call the resort directly to get the information
…
Dominique d wrote a tip Jul 2024
9 contributions
3.0 of 5 bubbles
"Find another hotel or lower expectations"
Read full review
Jens A wrote a tip Apr 2024
4 contributions
5.0 of 5 bubbles
"You will be picked up at the ferry terminal to take you to the resort."
Read full review
Feslah V wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Reallyy recommended "
Read full review
Pioneer52841985587 wrote a tip Mar 2024
1 contribution
4.0 of 5 bubbles
"Check out the cove at the edge of the golf resort....nice place to swim. Also do not take the private scooters outside the resort. "
Read full review
frankolino4711 wrote a tip Oct 2023
Singapore, Singapore222 contributions81 helpful votes
3.0 of 5 bubbles
"If I end up at Berjaya, double and triple check with prices outside for tours etc. way overpriced at Berjaya. Go to Juara Beach."
Read full review
…
Not the right property for you?
There are more places to choose from in the Pulau Tioman area.
PRICE RANGE
RM 487 - RM 722 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
berjaya tioman resort - malaysia hotel pulau tioman, berjaya tioman beach resort, berjaya tioman beach hotel, tioman hotel
LOCATION
MalaysiaPahangRompin DistrictPulau Tioman
NUMBER OF ROOMS
240
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BERJAYA TIOMAN RESORT: UPDATED 2024 Reviews, Price Comparison and 3,376 Photos (Pulau Tioman) - Tripadvisor

Frequently Asked Questions about Berjaya Tioman Resort
What are some of the property amenities at Berjaya Tioman Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Berjaya Tioman Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Berjaya Tioman Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Berjaya Tioman Resort?
Conveniently located restaurants include Tioman Cabana Village, Sunset Corner, and Mawar Beach Resaurant.
Are there opportunities to exercise at Berjaya Tioman Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Berjaya Tioman Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Berjaya Tioman Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Berjaya Tioman Resort?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Does Berjaya Tioman Resort have any great views?
Yes, guests often enjoy the ocean view available here.
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