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Tunamaya Beach & Spa Resort

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Lot 20 & 21 Mukim Tioman Kuala Rompin, Pahang Darul Makmur, Pulau Tioman 86807 Malaysia
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About

#7 of 20 hotels in Pulau Tioman
Situated in a rainforest at the southern tip of Tioman Island, Tunamaya Beach & Spa Resort Tioman Island and its private beach provide a lush escape for sun seekers. With the island's serenity enveloping the resort, and with sights that include a view of the island's approximately 1,000 year old rainforest terrain, our resort's 54 villas are blessed with a natural ambience that's difficult to beat. Choose from villas with sea views, rainforest views or garden views and go face to face with marine life and admire soft corals, sea urchins, turtles, clown fish and even reef sharks in the clear turquoise waters in front of the resort.The resort also has Tioman Island's only infinity pool for seaside lounging, and it provides activities like jungle trekking (towards Asah Waterfalls and the twin peaks) and pizza making and batik painting.
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Lot 20 & 21 Mukim Tioman Kuala Rompin, Pahang Darul Makmur, Pulau Tioman 86807 Malaysia
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Kuala Lumpur Intl Airport272 kmSee all flights
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648Reviews24Q+A100Room tips
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SPC wrote a review Oct 2020
2 contributions2 helpful votes
Heaven on earth! Rooms were clean and neat! Beach was so beautiful and serene, not forgetting that the Mountain view was breathtaking. It’s truly heaven on earth. Getting there was quite a journey but trust me it’s all worth it! Diana, one of hotel staffs was one of the main highlight as well! 2 days before checking in, she called to check on our ferry schedule, gave us tips as well to ensure that our journey will be smooth sailing. Upon arrival, we were greeted by the warm hotel staffs. The island was really safe! It was so safe that We even left our doors unlocked while hanging out by the beach. We went on a 2 hours hike to Asah waterfall on the second day. Highly recommended for explorers! Even though the journey was long but it didn’t feel like it because the scenery along the hike was beyond beautiful, no words can describe how I truly felt during the hike. Not forgetting the food was AWESOME! We truly enjoyed every meal and always looking forward to the next meal. Seafood BBQ is a must try! We went for a short exploration by the beach in the night to look for fishes. We spotted fishes swimming near the shore! On the last day, we were so reluctant to leave but we had to get back to mainland. Unfortunately the waves were too strong for us to leave in the morning, as monsoon is approaching. We missed our ferry because we couldn’t leave the island. Diana and the crew were so helpful and she took the extra mile to arrange a private speedboat to get us back to mainland when the waves are calmer in the afternoon. The crews sent us all the way to the dock when we were leaving and ensuring everyone is safe and sound. They even apologised for the inconvenience caused when it’s not even their fault. I definitely recommend this resort to anyone who’s looking to have a nice and peaceful getaway. It’s suitable for solo, couples, friends and even big families gathering. I am definitely coming back here again! Thank you so much for such a memorable experience Tunamaya!
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Patt0608 wrote a review Sep 2020
Kuala Lumpur, Malaysia6 contributions
We four friends booked a 3D2N package 3months ago. booked 2rooms in the same package. unfortunately, we got a room far from each other but it's still acceptable as they said the rooms are running full. We waited for the pickup up for almost an hour plus despite the pick up time which has been informed earlier. and the sales manager Sudha keep gives up empty promises by saying another 5min then 15min which really disappointed the way she handles this. as a sales manager I hope she needs to be more professional in handling customer. It would be better if she could check locally before simply replying to us and make us waited at the hot sun for long. After we show our dissatisfaction, then only she explains that we missed the earlier boat. Actually we never missed it but it was wrongly communicated to us! I hope she should learn to say sorry and be transparent with the customer so we can feel the hospitality. I would never want to have any business with this kind of salesperson. even how cheap the product is! 2nd I would like to talk about the restaurants. It was a disaster .. the food was horrible and waited for an hour for the western breakfast. they should have more menu options. Lunch & Dinner are the same menus that come with 4-5 options only. this resort is very private and there is no option for you to eat outside. no chili source, chicken is not fresh, very hard and the same goes to the fish. simple french fries were soggy. they don't have any mini-marts .. so we can't even get any snacks. They need a major revamp on their restaurant and food options. F&B is totally a disaster. 3rd I would like to thank Mr. Subra the only person who handles everything with so much patience. from check-in, till maintenance he was handling. He even serves food. this poor guy is the one man who handles everything to keep the guest comfortable. Management needs to educate your sales manager to be more polite and a way to handle the customer and treasure the manager like Mr. Subra who puts a lot of effort to run the show!
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Date of stay: September 2020
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M K Ganesan M wrote a review Sep 2020
Malaysia28 contributions8 helpful votes
+1
Tunamaya is abt 30mins boat ride from Genting jetty. These hotel provides prompt & efficient pick up upon arrival. The check-in was a breeze & staff are very friendly. The entire place is set in a private enclosure & such a winderful place for a private retreat. Just a few metres away frim the shires, you could snorkel & watch beautiful fish. The accommodation is well designed and set apart from each other in good distance. The credit should go to the Manager, Mr Subra who is most attentive & accommodating. He watches over EVERYTHING! Yes everything. Poor guy is working his butt to the core from morning to late night. There are areas they can improve. From the time they take your order till the food arrives to your table, there seems to confusion. I think they are used to buffet setting & now a bit disorganised with ala carte menu. We even waited 2 hours for our pizza! Room serives too lack commitment. The beds are not done properly & we need to remind them to refill the coffee/tea & the toiletries. The verandas were not cleaned for a very long time. The polyprop chairs were stained and does not reflect the hotel settings. The first impression we got dwindled with these small issues. The cooks need to be creative & accommodate minor adjustment. There’s no kids menu & they are oblivious for simple request for chicken porridge for a 2 yr old! If you’re a vegetarian/vegan, you need to be very calm as choices are limited. Despite these, Mr Subra is relentlessly trying his BEST to accede customers requirement. He definitely needs a better team at housekeeping, maintenance & at the kitchen. The owners need to step up their effort to support Mr Subra to take Tunamaya to the next pedestal.
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Date of stay: September 2020Trip type: Travelled as a couple
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Nase wrote a review Sep 2020
6 contributions1 helpful vote
I was there for 4D3N, room and other facilities was GREAT, BBQ was GREAT, Staff were friendly. However, major improvement required for breakfast and other ala carte menu. I was also not quite happy with the housekeeping. It was not done thoroughly as compared to other resorts i have stayed at. Other than that great environment to stay if you are going to Tioman.
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Date of stay: September 2020Trip type: Travelled solo
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Yew Thong C C wrote a review Sep 2020
Sri Kembangan, Malaysia9 contributions2 helpful votes
+1
Was here for 3D2N, the resort itself was great, rooms were nice 3-4star standards, magnificent views, nice secluded beach, but the FnB was totally horrendous, very limited spread, breakfast was barely acceptable, disregarding the obscene prices (understandable for its location) quality was poor to average. Can only recommend the pizza. Suprisingly drinks were priced competitively, but broken espresso machine not good for caffeine addicts. Wait staff were very friendly but needs more imtensive training. Considering the only other FnB choices would mean taking a 1 hour trek through a forest to the nearby village or a water taxi to kg. Genting rm80/head/way, I could not bring myself to stay for more than 2 nights. Which is a shame because it was in such an excellent location.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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LOCATION
MalaysiaPahangRompin DistrictPulau Tioman
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Frequently Asked Questions about Tunamaya Beach & Spa Resort
What are some of the property amenities at Tunamaya Beach & Spa Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Tunamaya Beach & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tunamaya Beach & Spa Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at Tunamaya Beach & Spa Resort?
Yes, guests have access to a pool during their stay.
Does Tunamaya Beach & Spa Resort have an airport shuttle?
Yes, Tunamaya Beach & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tunamaya Beach & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Tunamaya Beach & Spa Resort have any great views?
Yes, guests often enjoy the ocean view available here.