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Block A3, Bandar Labuk Jaya Mile 7, Labuk Road, Sandakan 90000 Malaysia
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Free cancellation until 13/07/22
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Traveller (39)
Room & Suite (2)
Dining (1)


#16 of 41 hotels in Sandakan
The Pavilion Hotel, the latest contemporary designed hotel in Sandakan, is located at Bandar Labuk Jaya, which is only 5 minutes from the Sandakan airport and 20 minutes to the world renowned Sepilok Orang Utan Rehabilitation Centre.The hotel is a perfect starting point for business and leisure travelers as it offers easy access to major industrial areas, commercial centres, government agencies and key tourist attractions.At The Pavilion hotel, you will enjoy a good night's sleep in clean, comfortable room with warmth Malaysian hospitality at affordable prices.The Pavilion Hotel, your new preferred hotel in Sandakan, the Nature City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Airport transportation
Meeting rooms
24-hour security
Car park
Coffee shop
Complimentary Instant Coffee
Shuttle bus service
Car hire
Taxi service
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Coffee / tea maker
Bath / shower
Bottled water
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay
33Reviews0Q+A2Room tips
Traveller rating
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Most Recent
Husse_Serk wrote a review Aug 2019
Ronda, Spain134 contributions51 helpful votes
Glad that I stayed just for 1 night, but that 1 night cause me to have a bar flu, as I am allergic to dusty. The place itself is okay, and quite convenient for those who just want to stay for a day transit, as it is near to the airport, and only 20mins to Sepilok Orang Utan. The place is rundown, as u can see in the pictures, they seem not to have effort to change the bad wall paper, clean the dusty etc. Really need to refurbish again. Stay away if u have an allergic to dusty, u will regret like me. But a good area for transit in terms of location. Breakfast food was just okay.
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Date of stay: August 2019Trip type: Travelled on business
1 Helpful vote
AlfieG13 wrote a review Apr 2019
York, United Kingdom263 contributions24 helpful votes
We had a slight change to our itinerary and stopped here on the off chance. We had a clean, but musty smelling room with a hint off cigarettes. Nice comfy double bed, a great shower and room service. It was all we wanted and were satisfied with them all. Food was good. We had a breakfast as part of our stay and the accommodated for the western palate as well as the Malay, simple but adequate. It took us 15 minutes to drive to The Orangutan Centre at Sepilok the following morning.
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Date of stay: March 2019
Sleep Quality
Trip type: Travelled as a couple
Andrea S wrote a review Oct 2018
78 contributions11 helpful votes
The Pavilion, Sandakan Reception staff (JoJo) was friendly and polite. The entrance/lobby looked quite nice. We wish we had looked at the room before paying for it as it was appalling. We realised we'd made a huge mistake booking the room firstly when we got into the lift which smelt of cigarettes and was in dire need of a good clean and secondly when we got out of the lift and saw the state of the corridor carpet which was covered in stains. When we got into our room things did not improve. The room had a bad smell to it. The floor wasn't very clean. The headboard had stains on it. The pillows smelt of sweat. There were marks on the not so white sheets. There was a door in our room that joined the room next door!! This was unlocked and there was no way for us to lock it so we jammed a chair under the handle. We were thankful that we had only booked the one night. Breakfast was basic. We were glad to be moving on. This hotel is not cheap in comparison to some of the other hotels. The following night we booked into the Sabah Hotel which cost us only a fraction more but this hotel was beautiful in every single way. Book Sabah Hotel NOT The Pavilion!!!
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Date of stay: October 2018Trip type: Travelled as a couple
Mandabanana wrote a review Sep 2018
Sandakan, Malaysia17 contributions2 helpful votes
Booked a room without window for a day stay. Breakfast was included in the price rate which was nice (coffee was good). Amenities inside the room were basic but nevertheless enough. Staffs were friendly and helpful too! Strategic place to look for food outlet too!
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Date of stay: September 2018Trip type: Travelled solo
Koen R wrote a review Sep 2018
Amsterdam, The Netherlands195 contributions114 helpful votes
Overall very disappointing. The room was small, the wallpaper came off the walls, the AC was very loud and also the traffic outside was extremely good notable. Only upside is that we only paid EUR25 for an overnight room with breakfast. What can one expect for this price?
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Date of stay: September 2018Trip type: Travelled as a couple
surahmatsunar wrote a review Jul 2018
Kota Kinabalu, Malaysia60 contributions4 helpful votes
Hotel is good distant from airport. Arrived at 9am. Rooms ready but RM30 charged for early cheked in. Acceptable extra price. Simple breakfast available at RM18x4...not value for money. Unless come with room. Optional local food restoran within the vicinity. Grab cars easily available (plus point). Orang utan sepilok centre is a good distant too. Rooms ok ok. Abit rundown but housekeeping is ready to assist. Front office staff v helpful. Mgmt allowed extended checked out time due to flight issue. May recommend friends to stay for short period.
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Date of stay: July 2018Trip type: Travelled with family
2 Helpful votes
tsenpaul wrote a review Nov 2017
3 contributions2 helpful votes
Pleasant to stay, and ease of access for out-station work there. However, the reservation section has given my booked room away on 2 separate occasions, in spite of me phoning up a few times to confirm that I am almost reaching there on the way from Kota Kinabalu. Is this acceptable?
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Date of stay: June 2017
Sleep Quality
Trip type: Travelled on business
Shaharum A wrote a review May 2017
Kajang, Malaysia157 contributions169 helpful votes
Just an average stay. Reception was smooth but other services could be better. Standard room amenities equivalent to 3 stars hotel. Good selection of TV channels and spacious room were the plus points. On the other hands, stained bed covers and hair on shower room floor were the minus points. Eateries were walking distance you will be spoilt with varieties of local foods. Overall, it is good for travellers on budget.
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Date of stay: May 2017Trip type: Travelled on business
1 Helpful vote
sonyrb26 wrote a review May 2017
Kota Kinabalu District, Malaysia7 contributions2 helpful votes
Last year 2016, i have been stay here for several night for a period of 4 month due to outstation. The room is quiet good and comfortable and all the facilities works well. What i like about this hotel is their serving breakfast which is quite tasty and worth of it. Meanwhile the location is good & suitable as it's not too far from the airport and their staff are also friendly & helpful. However i would suggest if they could drop down the price a little bit.
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Date of stay: June 2016
Sleep Quality
Trip type: Travelled on business
Jayne N wrote a review May 2017
Derbyshire, United Kingdom90 contributions30 helpful votes
We stopped here for lunch, organised by our tour operator, on the way to the airport. It was a simple buffet but very tasty. It was clean and well presented with local business men eating there, which is always a good sign. The staff were very friendly and helpful.
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Date of stay: April 2017
Trip type: Travelled as a couple
US$25 - US$33 (Based on Average Rates for a Standard Room)
MalaysiaSabahSandakan DivisionSandakan
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Frequently Asked Questions about The Pavilion Hotel
Which popular attractions are close to The Pavilion Hotel?
Nearby attractions include Sandakan Memorial Park (1.8 km), Escape Sandakan (5.7 km), and Sandakan Crocodile Farm (0.9 km).
What are some of the property amenities at The Pavilion Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Pavilion Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at The Pavilion Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and free instant coffee during their stay.
Is parking available at The Pavilion Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Pavilion Hotel?
Conveniently located restaurants include Urban Cafe, 7 Heaven, and New King city Seafood Restaurant.
Does The Pavilion Hotel have an airport shuttle?
Yes, The Pavilion Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Pavilion Hotel have airport transportation?
Yes, The Pavilion Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Pavilion Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Pavilion Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to The Pavilion Hotel?
Many travellers enjoy visiting Agnes Newton Keith Home (10.3 km).