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Pullman Miri Waterfront

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Lot 1347 Miri Waterfront Commercial Centre, Miri 98000 Malaysia
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US$48
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Free cancellation until 18/08/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (844)
Room & Suite (289)
Dining (154)

About

#3 of 49 hotels in Miri
Location
Cleanliness
Service
Value
Pullman Miri Waterfront is a 5-star hotel in Miri, home to 19 of Sarawak's 32 ethnic groups and some of the world's most spectacular natural wonders. The 328-room full-service hotel is casually elegant in style, smart architectural and relaxed in spirit for ultimate luxury experience. Fronting the South China Sea, Miri River estuary and the city for both relaxing getaways and business.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Infinity pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
25Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
565Reviews24Q+A100Room tips
Traveller rating
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JS wrote a review Jul 2022
cork69 contributions35 helpful votes
Modern hotel with nice rooms. Very responsive booking team to facilitate interconnecting rooms. Good sized room - Clean and modern. Breakfast quality is below par for hotel of similar class. Nice pool with wonderful view.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 2 weeks ago
Dear JSim5 Thank you for choosing our hotel, and for taking the time to write a review! We're sorry to hear you were disappointed with breakfast. Our Chef is actively looking into this matter for future improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Lilian Guest Experience Manager
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Kenny Moey wrote a review Jul 2022
173 contributions
+1
It's the 2nd time visiting Miri, and also 2nd time staying at Pullman. 1st time was November 2019, my mother and me, when she could still walk. However, this time she is on wheelchair. Nonetheless, we still managed to come again. Our 1st time at Pullman was City View, overall quite good. July 2022, it was Sea View, slightly higher floor, both beautiful scene of City, River and the Sea. The boats and ships routine can be seen daily. Lastly, I recalled lobby staff Raymond. This time round, know a few more, Kenny, Lilian and Max. Requested room service every morning, really pleased with it. Will definitely planning to visit again with my family.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 2 weeks ago
Dear Kennyisegg49 Wow ! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Yours sincerely, Lilian Guest Experience Manager
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EveChng wrote a review Jun 2022
Singapore, Singapore5 contributions10 helpful votes
My room, one light bulb spoil. My door sensor "no battery" and second day no one attend to it. My room mini refrigerator also not cold. My daughter's room, TV spoiled. Other than that is ok for our holiday. Honestly I like Pullman, but keep up the good work. My granddaughter enjoyed the swimming pool. I liked the pool filled up with sea water.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 10 Jun 2022
Dear EveChng Thank you very much for your review of your recent stay at the Pullman Miri Waterfront. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room defects. Thanks to your comments, we've made the effort to fix the problem. Please come back and stay with us again sometime. We'd love to show how much better our service is. Yours sincerely, Lilian Guest Experience Manager
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Yvonne S wrote a review May 2022
2 contributions
The room smells smoking throughout the stay even pullman claim That they are non smoking hotel. I had also requested non smoking room during check in. Breakfast is very limited choices, coffee taste very bad.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 26 May 2022
Dear Yvonne S Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. All rooms at the Pullman Miri Waterfront are non-smoking. The hotel respectfully requests that guests do not smoke in the rooms and instead use the dedicated outdoor smoking area. Our trained technicians will run an ozone generator to take away the smell. Our Chef is actively looking into this matter to provide an interesting breakfast option with selection of fresh foods daily. We are sorry for such an embarrassing situation ... the bad coffee taste was due to incorrect grind setting! Thank you for staying with us, and we look forward to another chance to serve you. Yours sincerely, Lilian Guest Experience Manager
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Mr Thian wrote a review May 2022
45 contributions36 helpful votes
+1
The best Pullman in Malaysia . Thanks for everything . Smooth check in/out by Daphne , Liyana, Diana very helpful and things get ready upon arrival.Special thanks to Lilian prepare delicious mouth watering bites before I step in the room.Executive back in action& all the food are superb.Special handled by Ms Jacklyn,an experience lady with friendly smiles . concierge team Cann , Raymond&the rest concierge staffs . Good job .
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 25 May 2022
Dear Yamaken777 Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day! Yours sincerely, Lilian Guest Experience Manager
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Adcye wrote a review Apr 2022
Malaysia616 contributions198 helpful votes
+1
One and only hotel standing tall in the sleepy town of Miri. Walking distance nearby - eateries and restaurants. Spotting similar interiors and hardware strucrure like their sister property in Kuching, Pullman Miri. Large oversized rooms, modern in this traditional city, rooms were clean and well kept but to some extent you can see that age and wear and tear is definitely catching up. One of the very few proper international branded hotels. Miri is a quiet quaint town - most people transit in this city to go to Niah and Mulu caves.
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Date of stay: March 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 2 May 2022
Dear Adcye Thanks so much for your thoughtful and detailed review. I'm glad Pullman Miri Waterfront could exceed your expectations. We take pride in knowing our customers are happy with their hotel experience. Thanks for your trust, we're thankful for amazing customers like you. We look forward to serving you for many years to come! Yours sincerely, Lilian Guest Experience Manager
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swanzwan wrote a review Apr 2022
Malaysia37 contributions11 helpful votes
I stayed with my husband & 2 kids on Level 19 in April 2022. The air-conditioning was a bit too cold for us. Even when we turned off the air-conditioning, there seemed to be cold air blowing in (from adjoining rooms?) into our room. Spent a lot of time huddled under the blankets as a result. Also spotted black spots (mould?) starting to form on the ceiling, which might be due to the always-present cool room temperature. Also had the impression that hotel management was a bit 'stingy', compared to other 5-star hotels. When we arrived, the provided toilet paper was less than 1 quarter balance left. When that ran out, we used the tissues provided in the tissue box, which was also less than 1 quarter balance left. As we only stayed for 1 night, thankfully these were just enough for us. Comparatively, other 5-star Miri hotels we have stayed in usually come with an extra roll of toilet paper. There was a weighing scale provided, but it needed new batteries so was not able to function properly. TV channels felt a bit limited in number. The room was also pretty simple in terms of decoration. I do appreciate that they provided other facilities such as bathrobes, slippers and iron though. The view from our room was not bad either. There is a swimming pool but it is lacking in shade. With Miri's mostly hot weather, maybe hotel management could look into constructing a bit of shade for the pool? The breakfast buffet was ok, no complaints. For a 5-star hotel, I think Pullman Miri could do better. Will be switching to another hotel next time.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 26 Apr 2022
Dear swanzwan Thank you for choosing Pullman Miri Waterfront. It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback and being so open with us. We're using your feedback to make some important notes. I have added a note in your guest profile not to allocate same room/floor on your next visit. And also to assign you to a room with sea view, subject to room availability, and an upgrade to a higher room category without additional costs on your next visit. Our Housekeeping Team has also been briefed to ensure that everyone is on the same page to assure that each room is just as spotless as the next. We’ve developed our hotel housekeeping checklist to create a clear top-down procedure. It will also make sure housekeeping team doesn’t miss an item. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you’d like to give us another try, we’d love to make it up to you. You may reach me anytime at H9731-GR@accor.com. We'll work with you to resolve any issues as quickly as possible. Yours sincerely, Lilian Guest Experience Manager
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Nomyni Y wrote a review Apr 2022
Bintulu1 contribution
Everything nice and amazing.. From the parking site, during check-in, huge lobby area, good swimming pool with jacuzzi and definitely the room with great scenery. Surely will repeat again. My son love this hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 18 Apr 2022
Dear Nomyni Thank you for the great review, Nomyni! We’re so happy you loved your experience at Pullman Miri Waterfront. We’d love to continue providing great service to awesome customers like you. Thanks again! Yours sincerely, Lilian Guest Experience Manager
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heAFIR wrote a review Apr 2022
1 contribution
Beautiful sea view and spacious room. I like the wall for the wardrobe and tv. The le cafe at the lobby has some good variety for pastries. The swimming pool is nice with a view. Some areas to improve are; the toilet floor at 2005 water ponding; the baby cot with deflated mattress (doubled up after calling); room was not properly cleaned as above the aircon panel and electrical panel with some dust. I would stay here again in future.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 11 Apr 2022
Dear heAFIR Thank you for your feedback. We will use your feedback for future improvement. Do let us know if there is anything else we need to know to improve this area of concern. Our Housekeeping Team has been briefed regarding the urgency on handling guests' request and ensure that everyone is on the same page to assure that each room is just as spotless as the next. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Lilian Guest Experience Manager
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Kevin T wrote a review Apr 2022
Bandar Puchong Jaya, Malaysia75 contributions41 helpful votes
Good location at the water front where you can easily get nice food around. Spacious room and toilet. I was lucky enough to get a room with fantastic view (big thank you to Pullman Miri). One thing it shocked me is the stain in the cup. Hope Pullman Miri could pay a little more attention on this small item to keep up the good name.
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Date of stay: April 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fynn Pullman, Marketing at Pullman Miri Waterfront
Responded 8 Apr 2022
Dear Kevin Thank you for your feedback. We would like to extend to you our most sincere apologies regarding the recent issue with your stay. We will use your feedback for future improvement. Do let us know if there is anything else we need to know to improve this area of concern. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Lilian Guest Experience Manager
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PRICE RANGE
US$48 - US$57 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakMiri DistrictMiri
NUMBER OF ROOMS
328
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Frequently Asked Questions about Pullman Miri Waterfront
Which popular attractions are close to Pullman Miri Waterfront?
Nearby attractions include Black Pearl (0.4 km).
What are some of the property amenities at Pullman Miri Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Miri Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Miri Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Miri Waterfront?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Miri Waterfront?
Conveniently located restaurants include Bonzer Restaurant, Ming Cafe, and Khan's Islamic Restaurant.
Are there opportunities to exercise at Pullman Miri Waterfront?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Miri Waterfront have airport transportation?
Yes, Pullman Miri Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Miri Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Miri Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Pullman Miri Waterfront have any great views?
Yes, guests often enjoy the harbour view available here.