Imperial Hotel
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Imperial Hotel Jalan Pos, Miri 98000 Malaysia
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Dining (27)
About
#5 of 47 hotels in Miri
Location
Cleanliness
Service
Value
Imperial Hotel is an excellent choice for travellers visiting Miri, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel.
Imperial Hotel features 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Imperial Hotel, free parking is available.
Nearby landmarks such as Colonial cemetery (1.1 mi) and Coco Cabana (1.8 mi) make Imperial Hotel a great place to stay when visiting Miri.
While visiting Miri, you may want to try some crab at one of the nearby restaurants, such as Apollo Seafood Centre or Meng Chai Seafood.
If you are interested in exploring Miri, check out some of the nearby attractions, such as Canada Hill (0.8 mi) and Petroleum Museum (0.8 mi), all of which are within walking distance of Imperial Hotel.
Enjoy your stay in Miri!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Taxi service
Secured parking
Wifi
Hot bath
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Chinese, Malay
Location
Full view
75Somewhat walkable
Grade: 75 out of 100
52Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
289Reviews9Q+A61Room tips
Reviews
Traveller rating
- 39
- 149
- 85
- 9
- 7
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- English
Popular mentions
I was not staying at the hotel but went to the hotel for my wife's birthday dinner. I ordered Lamb Shank which was dry. My wife ordered Herbal Barramundi Fish and my daughter ordered Grilled Barramundi Fish. Both order came late (I had finished my food). We were only then told that the kitchen cannot serve the Herbal Barramundi Fish which my wife ordered. They replaced it with Grilled Barramundi Fish without asking us. As a whole, the mashed potatoes were cold, lamb shank was dry, food was very slow, food was changed without asking customer, A BAD NIGHT IT TURNED OUT TO BE!!!!!!!
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Date of stay: January 2021Trip type: Travelled with family
Helpful
This time i had the opportunity to check into old wing. The in room looks although slightly 90s but everything works fine. Cool air cond, firm mattress, very large living space, bright tall windows. Took the lift straight down to hypermarket level, very convenient. Room service taste quite good to me...except for the breakfast. Lunch & dinner was okay.
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Date of stay: May 2020
Rooms
Location
Service
2 Helpful votes
Helpful
Response from Ridley Chen, General Manager at Imperial Hotel
Responded 22 Aug 2020
Dear Ayla_Kosmonova, Thank you for choosing Imperial Hotel Miri. I am glad that you enjoyed your stay with us and despite the outdated, decor, the room was still acceptable to you. There were plans to renovated our hotel rooms this year but unfortunately, due to the pandemic, we have had to postponed those plans. In the meantime, we will focus on customer service and making the best of the current situation. Our F & B have also had to compromise and your positive comment on lunch and dinner is noted. I will look into ways to ensure our breakfast service and quality is improved. I appreciate you taking the time to leave us a review. We look forward to welcoming you back again in the future, and please do not hesitate to contact me should I be of any assistance on your return. Thanks again and have a great day! Regards, Ridley Chen Operations Manager
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Can you atleast do another aircond controller near the bed area. It will be an ease for guests to change the temperature. Its pretty tiresome to get up and walk to the controller to change temperature if its too cold or hot when lie down on the bed. I booked through agoda and request a lot such as high floor room, bath tub, sea view. Im surprised that they actually gave what i requested. Its a good stay. The toilet was clean.
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Date of stay: March 2020Trip type: Travelled on business
Helpful
Response from Clement Chin, Sales at Imperial Hotel
Responded 11 Mar 2020
Dear lessvitamingurl, Thank you for choosing Imperial Hotel Miri. We are glad you enjoyed your stay with us and that your requests were met. We always strive to make our guests feel at home when they stay with us and to ensure such is the case, we will do our best to meet your requests and expectations. Your comment regarding the air condition is noted, our rooms are set up based on 4 star hotel standards, hence all lighting and air conditioning controls are located at the door. We apologize for the inconvenience. Thank you again for staying with us, we look forward to serving you again. Have a great day! Regards, Ridley Chen Operations Manager
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Comfortable and relax stay with clean and tidy room despite wide range of superb breakfast. Staff are friendly and helpful attentive. Facilities like swimming pool and gymnastics is part of the thing must try.
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Date of stay: March 2020Trip type: Travelled on business
Helpful
Response from Clement Chin, General Manager at Imperial Hotel
Responded 6 Mar 2020
Dear simonbjn72, Thank you for choosing Imperial Hotel Miri. I am glad you had a pleasant stay with us and that our breakfast and facilities were up to your expectations. I also appreciate you taking the time to leave us with such a positive review and the comments about staff friendliness and attentiveness will be conveyed to them. Thank you again for staying with us, we look forward to serving you again in the future. Have a great weekend! Regards, Ridley Chen Operations Manager
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Imperial is located centrally within Miri Town, close walking to River front, Bintang Mall is just 5 minutes away. Not to mention hotel has Imperial Mall both old and new. Rooms are clean and mattress comfy. Only fly in ointment was when first got in room, previously some one had sneaked in a few smokes as stale cigarette smell permeates. Had room service to spray, was better.
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Date of stay: January 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from IHMYY, Operations Manager at Imperial Hotel
Responded 14 Jan 2020
Dear Wolv3rin3, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to provide us with a review. We have smoking and non-smoking rooms, sorry for the discomfort of stale cigarettes, especially if you had requested for a non-smoking room.Hopefully our housekeeping team responded promptly to your request. Thank you again for staying with us and we look forward to serving you again. Have a great day!!! Regards, Ridley Chen Operations Manager
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PRICE RANGE
US$34 - US$160 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakMiri DistrictMiri
NUMBER OF ROOMS
268
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Claim Your Listing Frequently Asked Questions about Imperial Hotel
Which popular attractions are close to Imperial Hotel?
Nearby attractions include Escape Room Miri (0.2 km), Miri Handicraft Centre (0.3 km), and Bintang Megamall Shopping Complex (0.4 km).
What are some of the property amenities at Imperial Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Imperial Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Imperial Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Imperial Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Imperial Hotel?
Conveniently located restaurants include Bonzer Restaurant, Ming Cafe, and Khan's Islamic Restaurant.
Are there opportunities to exercise at Imperial Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Imperial Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Imperial Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Imperial Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Is Imperial Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.