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Jalan Pos, Miri 98000 Malaysia
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Traveller (248)
Room & Suite (56)
Dining (29)

About

#5 of 49 hotels in Miri
Location
Cleanliness
Service
Value

Imperial Hotel is an excellent choice for travellers visiting Miri, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel.

Imperial Hotel features 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Imperial Hotel, free parking is available.

Nearby landmarks such as Colonial cemetery (1.1 mi) and Coco Cabana (1.8 mi) make Imperial Hotel a great place to stay when visiting Miri.

While visiting Miri, you may want to try some crab at one of the nearby restaurants, such as Apollo Seafood Centre or Meng Chai Seafood.

If you are interested in exploring Miri, check out some of the nearby attractions, such as Canada Hill (0.8 mi) and Petroleum Museum (0.8 mi), all of which are within walking distance of Imperial Hotel.

Enjoy your stay in Miri!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Taxi service
Secured parking
Wifi
Hot bath
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Chinese, Malay
291Reviews9Q+A61Room tips
Traveller rating
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Most Recent
GK_ wrote a review Mar 2022
Malaysia358 contributions112 helpful votes
Booked a room at the new wing, but offered a room in the old wing. We didn't mind the swap. The room we got was spacious, with two queen beds. Aircon was cold and room had complete amenities - complimentary bottled water, coffee and tea, iron, hairdryer, room slippers and toiletries. It was comfortable, only that the everything looked a little dated. During this pandemic period, it would be good if the hotel could assure guests that rooms were definitely sanitised prior to every check-in. I think that would make my stay more comfortable even. Overall, this hotel is alright for short-term stay.
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Date of stay: February 2022
Location
Cleanliness
Service
1 Helpful vote
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Response from Ridley Chen, Other at Imperial Hotel Miri
Responded 18 Apr 2022
Dear Glyn0220, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to leave us a review. It is also great to hear that you had an enjoyable stay and the room was up to your expectations. I would also like to assure you that our rooms are thoroughly sanitized upon completion of set up before the next guests check-in. I appreciate your feedback and will look into a more effective way to convey this message to all the guest. It was a pleasure to serve you and we look forward to welcoming you back again. Have a great day! Regards, Ridley Chen Operations Manager
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Denis Toh wrote a review Nov 2021
Sibu, Malaysia27 contributions2 helpful votes
Situated in the heart of the city, Imperial Hotel is an ideal auberge for you to get around the city. Shopping complexes are easily accessible as they are within the walking distance. If your legs are sore or tired, hire a grab car instead. The fare is quite reasonable.
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Date of stay: December 2020
Value
Rooms
Service
Trip type: Travelled on business
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Response from Ridley Chen, Other at Imperial Hotel Miri
Responded 18 Apr 2022
Dear DenisToh, Thank you for choosing Imperial Hotel Miri. I am delighted to hear that you enjoyed your stay with us. It was a pleasure having you, thank you for taking the time to leave a review and we look forward to welcoming you back again. Have a great day! Regards, Ridley Chen Operations Manager
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Fadillah Asha'ari wrote a review Jan 2021
1 contribution
I was not staying at the hotel but went to the hotel for my wife's birthday dinner. I ordered Lamb Shank which was dry. My wife ordered Herbal Barramundi Fish and my daughter ordered Grilled Barramundi Fish. Both order came late (I had finished my food). We were only then told that the kitchen cannot serve the Herbal Barramundi Fish which my wife ordered. They replaced it with Grilled Barramundi Fish without asking us. As a whole, the mashed potatoes were cold, lamb shank was dry, food was very slow, food was changed without asking customer, A BAD NIGHT IT TURNED OUT TO BE!!!!!!!
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Date of stay: January 2021Trip type: Travelled with family
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Response from Ridley Chen, Other at Imperial Hotel Miri
Responded 18 Apr 2022
Mr. Fadillah63, Please accept my sincerest apologies for your experience at our Imperial Restaurant. Your experience certainly does not reflect our service standards as we strive to provide all our guests with exceptional quality, value and service. The incident was reported to Management and we have taken corrective measures to ensure it does not happen again. Again, my apologies for not meeting your expectations on a special occasion and we hope you will give us an opportunity to serve you again, with a more positive and memorable outcome. Regards, Ridley Chen Operations Manager
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Ayla_Kosmonova wrote a review Aug 2020
Kuching, Malaysia343 contributions147 helpful votes
This time i had the opportunity to check into old wing. The in room looks although slightly 90s but everything works fine. Cool air cond, firm mattress, very large living space, bright tall windows. Took the lift straight down to hypermarket level, very convenient. Room service taste quite good to me...except for the breakfast. Lunch & dinner was okay.
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Date of stay: May 2020
Rooms
Location
Service
2 Helpful votes
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Response from Ridley Chen, General Manager at Imperial Hotel Miri
Responded 22 Aug 2020
Dear Ayla_Kosmonova, Thank you for choosing Imperial Hotel Miri. I am glad that you enjoyed your stay with us and despite the outdated, decor, the room was still acceptable to you. There were plans to renovated our hotel rooms this year but unfortunately, due to the pandemic, we have had to postponed those plans. In the meantime, we will focus on customer service and making the best of the current situation. Our F & B have also had to compromise and your positive comment on lunch and dinner is noted. I will look into ways to ensure our breakfast service and quality is improved. I appreciate you taking the time to leave us a review. We look forward to welcoming you back again in the future, and please do not hesitate to contact me should I be of any assistance on your return. Thanks again and have a great day! Regards, Ridley Chen Operations Manager
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randompers wrote a review Mar 2020
1 contribution
Can you atleast do another aircond controller near the bed area. It will be an ease for guests to change the temperature. Its pretty tiresome to get up and walk to the controller to change temperature if its too cold or hot when lie down on the bed. I booked through agoda and request a lot such as high floor room, bath tub, sea view. Im surprised that they actually gave what i requested. Its a good stay. The toilet was clean.
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Date of stay: March 2020Trip type: Travelled on business
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Response from Clement Chin, Sales at Imperial Hotel Miri
Responded 11 Mar 2020
Dear lessvitamingurl, Thank you for choosing Imperial Hotel Miri. We are glad you enjoyed your stay with us and that your requests were met. We always strive to make our guests feel at home when they stay with us and to ensure such is the case, we will do our best to meet your requests and expectations. Your comment regarding the air condition is noted, our rooms are set up based on 4 star hotel standards, hence all lighting and air conditioning controls are located at the door. We apologize for the inconvenience. Thank you again for staying with us, we look forward to serving you again. Have a great day! Regards, Ridley Chen Operations Manager
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Simon wrote a review Mar 2020
Bangkok, Thailand4 contributions
Comfortable and relax stay with clean and tidy room despite wide range of superb breakfast. Staff are friendly and helpful attentive. Facilities like swimming pool and gymnastics is part of the thing must try.
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Date of stay: March 2020Trip type: Travelled on business
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Response from Clement Chin, General Manager at Imperial Hotel Miri
Responded 6 Mar 2020
Dear simonbjn72, Thank you for choosing Imperial Hotel Miri. I am glad you had a pleasant stay with us and that our breakfast and facilities were up to your expectations. I also appreciate you taking the time to leave us with such a positive review and the comments about staff friendliness and attentiveness will be conveyed to them. Thank you again for staying with us, we look forward to serving you again in the future. Have a great weekend! Regards, Ridley Chen Operations Manager
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Wolv3rin3 wrote a review Jan 2020
Subang Jaya, Malaysia4667 contributions622 helpful votes
Imperial is located centrally within Miri Town, close walking to River front, Bintang Mall is just 5 minutes away. Not to mention hotel has Imperial Mall both old and new. Rooms are clean and mattress comfy. Only fly in ointment was when first got in room, previously some one had sneaked in a few smokes as stale cigarette smell permeates. Had room service to spray, was better.
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Date of stay: January 2020Trip type: Travelled on business
1 Helpful vote
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Response from IHMYY, Operations Manager at Imperial Hotel Miri
Responded 14 Jan 2020
Dear Wolv3rin3, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to provide us with a review. We have smoking and non-smoking rooms, sorry for the discomfort of stale cigarettes, especially if you had requested for a non-smoking room.Hopefully our housekeeping team responded promptly to your request. Thank you again for staying with us and we look forward to serving you again. Have a great day!!! Regards, Ridley Chen Operations Manager
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Iskandar S wrote a review Dec 2019
1 contribution
I like this apartment aside the single toilet room, other things were good. Stove, cuttleries, plates, chopping board, single door fridge, microwave oven, dining table for 6, 3-1-1 sofa and 40inch led tv with dvd player. I stayed 3 days 2 nights. The 2nd day, housekeeping came and change all my bath towels and floor towel, refill the coffee sachets and tea bags, mend the beds, clean the dustbins and probably sweep the floor. Hypermarket located at B1 is very helpful. Money changer on the ground floor just outside the hotel and tunnel to new wing on the 5th floor is great. Pool staff on the 5th floor is helpful and so does the the staff in the restaurant. The restaurant is clean with a lot of choices. I would recommend this hotel to family or group travelers and will come back to stay on my next visit. Keep up the good work!
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Date of stay: December 2019
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Response from IHMYY, Operations Manager at Imperial Hotel Miri
Responded 29 Dec 2019
Dear alexshah81, Thank you for choosing Imperial Hotel Miri. It was a pleasure to have you with us and I am pleased to hear that you had a pleasant stay. If there is anything we can do to make your future stay event more memorable, please do let us know. Thank you for taking the time to provide us with your feedback, your encouragement is appreciated and will be relayed to our respective teams. We look forward to welcoming you back and serving you again. Have a great day and Happy New Year!!!! Regards, Ridley Chen Operations Manager
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Budakampung wrote a review Dec 2019
Kuala Lumpur, Malaysia182 contributions127 helpful votes
Spacious room, clean and comfy bed. Full facilities that convenience for business traveler and the hotel is next to a mall. However, there was loud sound effect/noise from next door or down below the building (not sure where it come from) which can be disturbing. The room i stayed had seaview and riverview which was interesting. Breakfast choices were average but food was tasty.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Response from IHMYY, Operations Manager at Imperial Hotel Miri
Responded 29 Dec 2019
Dear Budakamoung, Thank you for choosing Imperial Hotel Miri, We are pleased to have served you and I apologize for the inconveniences you experienced during your stay. Based on your room description, I am guessing that you stayed at our Imperial New wing, and the sound you are referring to might be from TGV cinemas. We have soundproofed our floors and rooms prior to the opening of the hotel in anticipation of the sound system of the theater but have noticed that it is not sufficient to completely isolate the sound from traveling. I apologize while we continue to look for ways to improve our guests' stay and experience. Kindly highlight the reception team for your future check in that you prefer to be away from the cinema and we can arrange for you to be on our 4th or 5th floor. Your comment on the breakfast choices in noted as we continue to work at providing more options and varieties to our guests. I appreciate you taking the time to provide us with feedback so we can continue to improve and provide the best service and product we can to our guest. Thank you for staying with us and we look forward to welcoming you back again in the future. Regards, Ridley Chen Operations Manager
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Reg J wrote a review Oct 2019
Sydney, Australia496 contributions55 helpful votes
We booked a 3 bedroom apartment for 3 nights. Whilst our flight arrived late from KL, we booked a non-smoking room but there was an ashtray on the coffee table and the apartment was full of a smoking odour. The living room and bedrooms are large, but the decor very dated. The blinds in both bathrooms were old, dated and covered in mould. Breakfast downstairs was very average and disappointing. A number of hot dishes were cold. When compared to the Imperial Hotel in Kuching (which is beautiful), the hotel in Miri needs a complete refurbishment and better management. We won’t be staying again.
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Date of stay: October 2019Trip type: Travelled with friends
2 Helpful votes
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Response from IHMYY, Operations Manager at Imperial Hotel Miri
Responded 12 Oct 2019
Dear RegJ_13, Thank you for choosing Imperial Hotel Miri. I am very sorry for the disappointing experience during your stay with our room and breakfast. Your request for a non-smoking room should have been honoured as I know how annoying it can be for a non smoker to have to tolerate the smell of stall cigarettes. I will look into this matter to ensure immediate improvement for future bookings. As for the deco and blinds, we are continuously renovation our apartment units and you are right as some of them are very dated. The progress of our renovations are not going as fast as we hoped but nonetheless, we are still continuing forward. Your feedback on cold dishes for breakfast will also be looked into and I will highlight this to our service and kitchen team. We appreciate you sharing your experience with us and highlighting areas for improvement and we would also like to thank you for choosing Imperial Hotel for your stay in Kuching. I am sorry that you have decided that Imperial Hotel Miri does not meet your expectations. However, should you change your mind and decide to give us another opportunity to convince you otherwise, please do not hesitate to contact me on your next stay. Thank you for your time and have a great day! Regards, RIdley Chen Operations Manager
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PRICE RANGE
US$28 - US$42 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakMiri DistrictMiri
NUMBER OF ROOMS
268
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Frequently Asked Questions about Imperial Hotel Miri
Which popular attractions are close to Imperial Hotel Miri?
Nearby attractions include Escape Room Miri (0.2 km), Miri Handicraft Centre (0.3 km), and Bintang Megamall Shopping Complex (0.4 km).
What are some of the property amenities at Imperial Hotel Miri?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Imperial Hotel Miri?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Imperial Hotel Miri?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Imperial Hotel Miri?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Imperial Hotel Miri?
Conveniently located restaurants include Bonzer Restaurant, Ming Cafe, and Khan's Islamic Restaurant.
Are there opportunities to exercise at Imperial Hotel Miri?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Imperial Hotel Miri?
Yes, dry cleaning and laundry service are offered to guests.
Does Imperial Hotel Miri offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Imperial Hotel Miri?
The staff speaks multiple languages, including English, Chinese, and Malay.
Is Imperial Hotel Miri accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.