Dropped off a friend at the airport and wanted to have a quick bit to eat before departure. Upon entering the Hotel coffeehouse there were no other guests and we quickly placed our order for 3 dishes and 3 drinks. When a big Malay family, a small meeting group and a single guest entered the restaurant, the 3 service staff could not cope. It took a long time for 2 iced lemon juice and 1 hot lemon tea to come out. The Cesar Salad was watery, the chicken breast not available and the quesadillas soso. By the time we left for the airport none of the other guests were served anything. In future, we will just go to one of the eateries at the airport.
Due to a delay of our flight to Mulu we got vouchers for breakfast in this hotel. The breakfast was exceptional! A lot of Asian choices, nasi Lemak, Laksa and mihoen, and fresh vegetables, fruits, eggs, porridge, to much to mention. And all fresh with great and friendly staff! Super!
Second visit to Jinhold is as good as the first visit. I have stay in a 2 bedroom apartment to attend my family friend’s daughter wedding. Everything in the apartment work & my family is satisfy with the apartment. The only thing we didnt like was the location of the room as we check in around 2pm & the sun is facing through our window. It was very very hot & i think it took about an hour + for the room to be cool. I left my iphone charger in the apartment and I drop an email to jinhold to try luck to get it back(as sometimes some hotel wouldnt give back) but I’m really thankful that Jinhold management did reply my email. They did found my charger lying around & told me i could take it back when I visit Miri again. Thank you for that ☺️ [For that action, it actually gain one…
This hotel from the outside looks very professional. The checkin service was very easy even though it was a temporary service desk. The room was clean and well lit and we asked for an extra bed. The swimming pool area was great for families as it had a smaller kids pool however my son is 7 and could stand in the large pool. Great room service and excellent dinner choices. All together a great place to stay conveniently 300m opposite the airport. A+++++ will stay again
Booked for a deluxe room. Check-in was done fairly, i do believe the receptionist could have done it faster. I was the only one checking in at that point of time. Strongly believe customer service can be improve. There was a deposit for the room but i could not remember how much was it. Hotel - beautiful concept and design. provides complimentary transfer service to the airport. 24hours swimming pool, sauna, gym. self laundry service available. Room - Huge and clean. No stains on sheet. Comfy Pillows. Location - Very near to the airport. Convenient store and eateries are just walking distance away.