Mercure Miri City Centre
Jalan Merbau Lot 2368, Block 9, MCLD, Miri 98000 Malaysia
Lowest prices for your stay
Get rewarded with One Key
Get rewarded with One Key
US$43
US$42
Booking.com
Orbitz.com
MercureUS$43
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (62)62
Room & Suite (29)
Dining (10)
About
#11 of 52 hotels in Miri
Location
Service
Value
Offers rooms & suites with extensive dining choices and co-working space in the center of Miri City.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Airport transportation
Banquet room
Meeting rooms
Street parking
Restaurant
Rooftop bar
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Car hire
Taxi service
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Malay
Location
83Good for walkers
Grade: 83 out of 100
64Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Jalan Merbau Lot 2368, Block 9, MCLD, Miri 98000 Malaysia
Getting there
Car HireSee all Miri car hire
11Reviews0Q+A4Room tips
Reviews
Traveller rating
- 7
- 2
- 0
- 2
- 0
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
New hotel in town, adding more choice of international brand. The location is great, walking distance to eateries. Room is modern, not spacious but decent. I like the bed, very comfortable. The bathroom is nicely decorated and simlple. I love the water filter in the room. No need of bottled water.
Read more
Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staff here requires more training. During check-in, line was long and the Duty Manager assist with the check in by asking the person queuing in the middle of the line to check in at his table and not the one next to be served. Cook at egg station cough while preparing the egg with no face mask. Complaint the above to the Room Manager - Jagjit but it seems no action taken. The next day the same cook cough again while preparing eggs with no face mask. It's a boutique hotel so no working table - not convenient if you expect to work on your laptop. Gym super small and not well equipped.
Read more
Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Such a lovely hotel. Great location in the centre of Miri, staff were really nice and helpful. Rooms are stylish and comfortable, we slept really well. The food at breakfast was delicious, and the roof top bar cocktails were great. We would stay here again!
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Park, then use grab to get around Miri
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is located in the City Centre and close to all the amenities and shopping areas. The hotel itself is vibrant and well designed. The rooftop Lounge has a stunning view of the city. Ms. Pamela was very friendly and attentive. The outlet was next to the rooftop pool with a spectacular view of the city. Better to take your meals in the hotel as the food is good. We tried the Wireless Street Food but not to our liking.
Read more
Date of stay: June 2023Trip type: Travelled with family
Room Tip: There are no restaurants open for breakfast outside the hotel. So it's best to eat in the Hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mercure Miri City Centre, Guest Services / Front Office at Mercure Miri City Centre
Responded 22 Jun 2023
Dear GassyDoha, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you enjoyed our hotel's convenient location in the City Centre, providing easy access to amenities and shopping areas. We're glad that you found our hotel vibrant and well designed, and that you appreciated the stunning view of the city from our rooftop Lounge. We will pass on your kind words to Ms. Pamela, who provided friendly and attentive service during your stay. It's always a pleasure to know that our staff made a positive impact on our guests' experiences. We're thrilled that you enjoyed the outlet next to the rooftop pool with its spectacular view. We take pride in our food offerings, and we're glad that you found them to be good. Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Jagjit Singh Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
4.4 Pro: - The young lady allowed us for early check in which was kind of her Cons: - Parking is at a cost of RM30 per entry for hotel guests instead of free parking or pay on a daily basis. Imagine the guests have to pay for the parking fee each time they enter the hotel which is inconvenient. - Requested for towel and it took them more than 45 minutes to deliver to our room - Cleanliness of the hotel needs to be improved as stain is found on our bedsheet
Read more
Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Parking is at a premium of RM30 per entry
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mercure Miri City Centre, Guest Services / Front Office at Mercure Miri City Centre
Responded 22 Jun 2023
Dear maggies570, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive comment about our staff allowing you for an early check-in; we always strive to accommodate our guests' needs whenever possible. We apologize for any inconvenience caused by our parking policy. We understand your concern regarding the cost of parking, and we will review this aspect to ensure we provide the best value for our guests. We regret that it took longer than expected to deliver the requested towel to your room. We will address this issue with our team to ensure that our guests receive prompt and efficient service. We apologize for any inconvenience caused by the cleanliness issue you encountered with the bedsheet. Our housekeeping team works diligently to maintain a high standard of cleanliness, and we will investigate and rectify this matter promptly. We appreciate your valuable feedback, as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warm regards, Jagjit Singh Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first time in a long time in Miri and we are grateful to have chosen Mercure as our place to stay! We were given free room upgrade upon check-in and were also offered complimentary late checkout. Both our rooms were clean and the aesthetics were very nice. Staff were friendly and helpful too – special thanks to Rowena and Liyana who were very helpful and pleasant from check-in to check-out!
Read more
Date of stay: June 2023Trip type: Travelled with family
Room Tip: Parking is RM15 on a weekday and RM30 on a weekend per entry.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mercure Miri City Centre, Guest Services / Front Office at Mercure Miri City Centre
Responded 22 Jun 2023
Dear WN7, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that your first time in Miri was made even more memorable by choosing to stay at Mercure. It's wonderful to know that you enjoyed a free room upgrade upon check-in and were offered a complimentary late checkout, allowing you to make the most of your stay. We're delighted that you found your rooms to be clean and aesthetically pleasing. Maintaining a comfortable and visually appealing environment is important to us, and we're glad that it met your expectations. We appreciate your kind words about our friendly and helpful staff. Rowena and Liyana will be thrilled to know that they made a positive impact on your stay from check-in to check-out. We will be sure to pass on your compliments to them. Thank you once again for choosing Mercure, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Jagjit Singh Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What i like? I like minimalist style in the hotel room. Food was amazing. Pastry is the best. Room very comfortable even bit small. Bed ... I really like. Toiletries on request. Not wasted which is good. Friendly staff. 👍🏻 What I dislike? Parking charges maybe need to be reduced ??? Swimming pool small. Receptionist uniform a bit doesn't look professional... Sorry to say. It is lame and not stylish for the one guest will meet first. 😅
Read more
Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mercure Miri City Centre, Guest Services / Front Office at Mercure Miri City Centre
Responded 22 Jun 2023
Dear theweird0, Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you enjoyed the minimalist style of our hotel rooms and found them comfortable, despite the compact size. It's great to know that you loved the amazing food, especially the pastry selection. We're also glad to hear that our staff provided friendly service, which we take great pride in. We appreciate your feedback regarding the parking charges, and we will certainly take it into consideration for future improvements. We understand the importance of providing value to our guests and will review our policies accordingly. While we regret that the swimming pool size did not meet your expectations, we hope it was still enjoyable for your leisure time. Regarding the receptionist uniform, we appreciate your candid comment. We continuously strive to enhance the professional appearance of our staff, and we will take your feedback into account as we evaluate our uniform options. Once again, we appreciate your feedback and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future. Warm regards, Jagjit Singh Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I’m so in love with the design and ambience of this new hotel with element of Sarawak culture.. greeted by Liyana at the reception counter and the reception team is so hospitable.. once i get into my room Liyana called and to check whether everything is ok or not..during my first night, I’m having a problem with the tv and one of technician Haziq assist me to solve it.. he came twice as to fix the remote signal to connect to the tv and manage to solve it.. Atoti my favorite stop once I came back from my training to enjoy coffee and dessert.. plus your lobby smells so good!! overall, I feel wonderful staying here (my first ever trip to Miri) and definitely will be back again if I have a chance..
Read more
Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mercure Miri City Centre, Guest Services / Front Office at Mercure Miri City Centre
Responded 22 Jun 2023
Dear Jeffri_ahmad, Thank you for your lovely feedback! We are thrilled to hear that you enjoyed the design and ambience of our hotel, which incorporates elements of Sarawak culture. Our team takes great pride in providing exceptional service, and we are delighted that Liyana and the reception team made you feel welcomed and attended to your needs. It's wonderful to know that Haziq promptly assisted you with the TV issue and ensured it was resolved. We will pass on your kind words to both of them. We're glad to hear that Atoti became your favorite spot to unwind after your training, and we're delighted that you enjoyed our coffee and desserts. It's also great to know that our lobby's pleasant aroma added to your overall experience. We appreciate your positive review and are delighted that your first trip to Miri was a wonderful one. Should you have the opportunity to visit again, we would be thrilled to welcome you back. Warm regards, Jagjit Singh Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brand new boutique designed hotel in the heart of Miri! Just opposite Jln Merbau is the well known Ming Cafe. You can't find any better location. We purposely went there to try the new hotel at its soft opening, same as Pullman 7 years ago. Our 2 rooms were not very spacious, but well planned and nicely designed. It surprised me a bit that the door lock batteries went flat during first day of our stay, probably they were not new or placed in long ago in the doors store. However the management was so active that it took few minutes to solve the problem, same as when we needed something in the room. When you arrive, only paid parking is offered due to limited space in there, and you pay 30RM on the weekend/15RM on the weekday per entry. We left our car to the robotic lifting system, and it disappeared in seconds behind the gates until we checked out. If you plan to use your car, every time have to pay for parking entry, so it's a matter of choice, so we chose to use Grab to travel around. Not very convenient for guests with own car on my opinion. Belian restaurant on the 2nd floor was nicely (I would say - bizarrely) decorated. There was not a lot of space in the morning, quite crowded, though hotel was not fully booked, and some food was running out of stock on the breakfast, such as smoked salmon, fresh milk, fruits, so we had to ask repeatedly to top it up. On the 3rd morning salmon never appeared. However the eggs and the noodles stations were doing very well (unlike in Mercure KK), and there was a broad choice of bakery. I was missing tomatoes in the salad all the time, please make them available. Forgot to say that on arrival we were offered to try free gelato (ice cream) in the cafe on reception, also there was a welcome cake in the room, and we were given with 2 free drinks per room (including wines/beer). Very nice, and hope it won't stop after full opening. On the top floor there was a bar (currently closed) and the swimming pool. Quote small in size and depth, it appeared to be of the same size we had at home, but with glassy wall, which made my kids happy to make pictures diving there. Hopefully the bar will open soon to make happy the adults while kids are swimming. Curtains in the rooms were blacking out sufficiently to sleep in the morning, noise insulation was good as well, and beds were soft, comfortable and nice to touch. A bit disappointing the hotel did not offer bathrobes, so guests have to take their own if want to visit the pool. Suggest to remove door closers from the doors in between of connecting rooms, as they limit the doors in a position of right angle to the wall, and block the passage to the exit. It also could be quote dangerous for kids to be left in another room if doors suddenly self-closed. Furniture, cabinets, bathroom/toilet glass doors, lighting - everytihng was of a unique design, so we were very much pleased. Water filter in the room produced fresh water, not sure, if it was drinkable from the tap, as it had only 1 step carbon filter, but definitely good for brushing teeth and boiling it for tea. The variety of tea in the room and restaurant was amazing (I am the tea lover), and they had 2 big coffee machines in the restaurant as well. So in the end I would say we loved our 3 days stay and want to come back again, provided we don't use our car during the stay or park it somewhere else. Another option of Miri stay is absolutely worth it to try!…
Read more
Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mercure Miri City Centre, Guest Services / Front Office at Mercure Miri City Centre
Responded 5 May 2023
Dear GGriNdeR, Thank you for choosing our hotel for your recent stay and taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our brand-new boutique design, convenient location, and well-planned and nicely designed rooms. We apologize for the inconvenience caused by the door lock batteries going flat. However, we are pleased that our management team was able to resolve the issue promptly, and we appreciate your understanding. We take note of your feedback on the parking and breakfast experience, and we will work on improving the situation to provide our guests with a more convenient and enjoyable stay. We are glad that you liked the decor of Belian Restaurant and enjoyed our complimentary welcome drinks and gelato. We appreciate your positive comments on our black-out curtains, noise insulation, comfortable beds, unique design, and tea selection. We apologize for the lack of bathrobes and will consider adding them to our amenities. Thank you for choosing to stay with us, and we look forward to welcoming you back in the near future. Best regards, Jagjit Singh Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New, clean and modern design hotel. The bed and pillow are comfortable. Strategic location. Polite and friendly staffs. The room quite small and some photos in agoda misleading we thought deluxe room with bathtub but it is not. No sound proof as we can hear almost everything from hallway. There were renovation going on so if was annoying, however they did stop it after we complaint about the noise and we have received coffee and desert as a gesture of apology. The breakfast menu was almost the same for two days. Swimming pool too small and not chair at all to put stuff. During check out, the room charges different with the amount given by reservation team, so we have to show them the conversation and it took a while for them to check.
Read more
Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mercure Miri City Centre, Guest Services / Front Office at Mercure Miri City Centre
Responded 5 May 2023
Dear Getaway41302643644, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our new, clean, and modern design, comfortable bed, strategic location, and our polite and friendly staff. We apologize for the inconvenience caused by the room size and the misleading photos on Agoda. We have taken note of your feedback and will look into ways to improve the accuracy of our room descriptions. We regret to hear that the noise from the renovation disturbed your stay. We appreciate you bringing this to our attention, and we are glad that we were able to resolve the issue promptly and provide you with a gesture of apology. We are sorry to hear that the breakfast menu did not meet your expectations. We will review our breakfast offering to ensure that we provide a wider variety of options. We apologize for the inconvenience caused during the check-out process. We will review our reservation and billing procedures to ensure that this does not happen in the future. Thank you for choosing to stay with us. We value your feedback and hope to welcome you back soon. Best regards, Jagjit Singh Rooms Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$56 - US$73 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakMiri DistrictMiri
NUMBER OF ROOMS
172
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingMERCURE MIRI CITY CENTRE (R̶M̶ ̶3̶3̶3̶) RM 249: UPDATED 2023 Hotel Reviews, Price Comparison and 62 Photos - Tripadvisor
Frequently Asked Questions about Mercure Miri City Centre
Which popular attractions are close to Mercure Miri City Centre?
Nearby attractions include Miri Handicraft Centre (0.2 km), Bintang Megamall Shopping Complex (0.5 km), and Black Pearl (0.07 km).
What are some of the property amenities at Mercure Miri City Centre?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Mercure Miri City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Miri City Centre?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at Mercure Miri City Centre?
Yes, paid private parking on-site, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Mercure Miri City Centre?
Conveniently located restaurants include Bonzer Restaurant, Ming Cafe, and Khan's Islamic Restaurant.
Are there opportunities to exercise at Mercure Miri City Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mercure Miri City Centre have airport transportation?
Yes, Mercure Miri City Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Mercure Miri City Centre offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Mercure Miri City Centre?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Mercure Miri City Centre have any great views?
Yes, guests often enjoy the city view available here.