Meritz Hotel is the more recent four-star business class hotel in Miri, Sarawak. It is strategically situated next to Bintang Megamall, namely one of the leading shopping malls in Miri. With more than 200 branded retail shops operating with the anchor tenant, Parkson Department Store, you are bound to enjoy the shopping experience. It only takes 15 minutes to travel from Miri Airport to the hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Chinese, Malay
Location
1657 Jalan Miri Pujut Bintang Jaya, Miri 98000 Malaysia
Meritz Hotel
308 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Request for a room facing pool and the sea view, and also higher floors for better view.Walk in breakfast rate is RM24.00 per person. Room may be quite dim (may request for room with better lighting if it bothers you)
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Date of stay: March 2020
Value
Rooms
Service
Room Tip:Rooms on higher floors provide better view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in meritz hotel for 3 nights. Decor of rooms is old. Wooden panel in the bathroom has sign of water stain. Toilet choked 2 times within the 3 nights.
But location of the hotel is excellent if u like to shop. Situated in Bintang mega mall. There are big brands like H&M, uniquo and many eateries. Free parking for hotel guests, do park on level 6 where is marked for hotel guest only.
U could stayed here and not drive out of the mall for the entire duration of your stay.
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was only few months old when I first stayed at the hotel. It is quite unique in its own way. The rooms were quite spacious. I didn't realize my room was upgraded until my 2nd visit to the hotel. N yet, the superior room was still big enough to cater us all. The food…the restaurants…were nice. Except if you are paying separately for the food, then it is quite pricey. Another good thing about it…its attached to Bintang Mall. Its not so bad since they have Parkson and Sushi King. yummy! Oh ya, perhaps 2 things that disappoints me; the tv channels and sometimes the hot water is not really hot. Perhaps they turned off the water heater so soon. The parking space is okay. Park at your own risk though. Overall, its okay. Room rates are affordable. When they have rates promotion, you should grab it!
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Date of stay: January 2014
Value
Rooms
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was sub-standard. The air conditioning felt like only fan mode despite full blast, few missing items such as tea spoon, tissue, room smelt unpleasant. The room required polishing especially toilet. The hotel should allocate hotel guests car park at basement because very difficult to get one during weekends.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room looked very depressing, even though this hotel isn’t that old. It just shows that the upkeep was really bad. Our room door lock and tv weren’t working and the aircon wasn’t cold at all. We requested to change our room and was luckily granted. The second room had a faulty door handle at the toilet though. The towels were labelled using marker pens, and so were various notices written around the room with marker pen. It looked very improper. Breakfast buffet was limited with poor quality food. Parking at the basement was difficult during shopping hours as the hotel shared a carpark with the adjacent mall. Even the entrance to the hotel from the basement carpark was ambigious. We basically had difficulty locating the lift. Very bad experience and not recommended to stay in. Not worth the RM250 I paid for.
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Date of stay: February 2022Trip type: Travelled with friends
Room Tip:Just don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paid RM421/nite/room for 1 family room of 2 bedroom with 1 king bed for each bedroom.
However, upon check in at 2pm, given a room of 1 king + 2 single bed which price is lower(RM370 if not wrong) at level 13. Means, downgrade. I demand for room change and the front lady nicely rearrange it to level 10. Room at level 13 come with sink, 12 bottle of complimentry drink, nice room layout but my new room at level 10 was huge but feel so empty and feel likes unoccupied for long time.Nothig is special and not impressive at all.Even complimentary drink water only 8 bottle (moma).Got stain on the floor carpet( could it be blood, chocolate drink or curry? i dont know), dusty table, hot water problem. tv in the bedroom is just for show/deco as no channel.
Sorry to say that I was so disappointed woth my experience. the room totally did not meet my expectation. I still think that room at 13 with lower rice was better.
Call front desk 2x ask them to arrange for technician to fix the tv & hot water.only come at 8pm but nothing has been solve except for hot water which i believe solve by its own (open the tap for 5 minutes, it will hot by itself)..He offer for room changes which i happily agreed but it didnt happen until check out.
Doubtfully " King bed" was too small for 2 adult + 1 yr old baby, only 4 towel (yellowish), old mattress & very soft(out of work), dirty cushion, boring 11 tv channel , main door very hard to close, I have to buy dettol spray to live up the room & get rid of the musty smell.
Staff is friendly. buffet breakfast also not much choice & not meet my expectation
If have to stay here again in future, will not waste money for its family room.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip:Avoid family room at floor 10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No alocated parking for hotel guests, elevators sharing with the mall, everyone using elevators to carpark from Lobby to basement, elevators always pack, lastly everyone can access to the while floor of the hotel (no security). And noisy neighbour in the middle of the night which keeping me awake all mid night 🥲 Got first room with hot air conditioning, so we changed another room. Staff are nice and friendly.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the beginning till the end, we experienced the worst. Went checked in and took us almost 20 mins. We arrived in our room, and I found a pack of unsealed condom on the floor and some trash. The bathroom towel has an awful odour. When we booked this place on the website, it said breakfast are included but when we arrived, we were told by the lady that we need to pay 76RM. It's not about the price. It's not like what we expected from the website. Never again we will waste our time and money here.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reserved the standard room for my relatives without breakfast for two nights and the feedback from the stay was excellent . The front desk officers were informative and attentive to all their requests during the stay . The facilities of the hotel were comprehensive where they greatly enjoyed the swimming pool with an awesome City and Sea view as the backdrop . The wide array of shopping and dining options offered by the adjoining mall were the extra bonuses ! All in all , a very enjoyable and relaxing staycation!! A big shoutout to the friendly staff of Meritz Hotel ! Keep up the big smile 😊!!!
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A very reasonably priced hotel attached to a mall. Staffs were kind and very accommodating. Good breakfast buffet too!
Was there for 2 nights and found it an extremely convenient. Loved the fact that it has a shopping mall attached to it so if I ever need anything it's so easy to get it.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
i was not working and Hotel was very hot during my stay. i would recommend to check with hotel
Patricia
Room Reservation Department
Meritz Hotel Miri
Bintang Megamall, Jalan Miri Pujut
98000 Miri, Sarawak
Tel: +60 85 417888
Fax: +60 85 413790 (Direct Fax)
Fax: +60 85 418666 (General Fax)
Kuala Lumpur, Malaysia139 contributions62 helpful votes
I had bad experience using the FREE WiFi Wireless Internet inside the room. I got the corner room (932 or 923) for my last stay, totally no reception/signal at all.
Resorted to go to the atrium area; 9th floor and 8th floor, which is not bad at all.
The signal well is not stable and consistently breaking off. Downloading HUGE emails were like ... mission impossible ... and time consuming.
There are more places to choose from in the Miri area.
PRICE RANGE
RM 176 - RM 207 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakMiri DistrictMiri
NUMBER OF ROOMS
290
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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