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Kapas Island Resort

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Kapas Island Resort
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67 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Nairobi, Kenya
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 November 2015

This is the worst place ever! The service is between nil to non existent. The food looks old. The rooms are crawling with bugs. They ration the water and the electricity to specific times of day.. only it doesn't really apply because we lacked water and power for two days. The hotel has lots of rooms..but they are furnished to... More 

Helpful?
5 Thank Njoki W
Seremban, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2015

The management is very nice & good. We check-in at the chalet No.31-No.33. The toilet is dirty because the resort dont have a water supply at that time so the housekeeping cant wash the toilet. Aircond at the chalet are very hot & need to service a.s.a.p. In the chalet there is no TV just bed. Overall the resort is... More 

Helpful?
2 Thank mrsjenglord
Winchester, United Kingdom
Level Contributor
126 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 13 April 2015 via mobile

With this place you have to look at the bigger picture!!! We had two chalets both had a large double and a single bed so plenty of room for our family of 5. However, this "resort", and I use the world loosely is very run down. The rooms are a good size but lots of marks on the walls, I... More 

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2 Thank TropicalWanderlust
Kingston-upon-Hull, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2014

I would probably have gave it a terrible rating on everything but looking at the quality of accommodation on the island,it's maybe just poor. negatives: rooms got mould all on the walls. The sink in the bathroom nearly fell off ,it was filthy.service got better the the more you got to know the staff. Positives: the chalets had a good... More 

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4 Thank Glenn H
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 June 2014

The Kapas Island resort is also known as Kapas Resort and Spa. It is under a new management now - Taken over almost 6 months ago. They have 40-60 chalets and is the biggest resort on the island. The staff were extremely helpful and accomodating. We were traveling with one child and they made an effort to cook for the... More 

Helpful?
4 Thank rogybelle
Duisburg, Germany
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 May 2014 via mobile

We stayed three nights and it was more than we should have. Only the beautiful island made it worth for us. The rooms are not only old, but dirty and not maintaint at all. The food is not recommendable, so skip the breakfast.. never again this resort. The pool was under maintenance as everything else and the spa non existent.... More 

Helpful?
3 Thank AndreaMalaysia
London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 May 2014 via mobile

To be honest, it's a bit of a shambles. There's no Wifi as promised and the pool's out of use. We had to ask 3 times for towels and toilet paper. There was a leak in our chalet which flooded the bath room, unnoticed during the room prep... There are power cuts, though that might be island wide. The whole... More 

Helpful?
1 Thank WSRevilo
Johor Bahru, Malaysia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 April 2014

Oh My God Allah.. Where do I start... 1) Horrible horrible expensive food. Food on any island would be expensive generally.. but serving horrible food is not an excuse any where. Fried rice not cooked properly, how can you not cooked a simple fried rice??!! We did walk over to another stall near the hotel, cheaper & better food. 2)... More 

Helpful?
2 Thank JajaBluetaurus
Rome, Italy
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 August 2013

Rooms are old and not maintained at all. We found toothpaste and hair in the sink. Toilet bowl is dirty. We payed 160 Rm per night, and I must say that even 16 RM would have been way too much for a place like this. In the so called garden, especially in the part close to the kitchen, there is... More 

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5 Thank Solobagaglioamano
australia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 January 2013

pls dont go to this resort.i was first here during the year 2005 and it was really bad. bad in everything - room, food, service and everything! after after 2 years i decided to come back and was hoping they might improve and NOOOO!!!! they never did improved but became worst! staff is so rude..toilet is so dirty..cant even sit... More 

Helpful?
12 Thank timetravellerz

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Amenities

Highlights
  • Restaurant
  • Beachfront
About the property
  • Beachfront
Things to do
  • Restaurant
In your room
  • Air Conditioning

Additional Information about Kapas Island Resort

Address: Pulau Kapas 20000, Malaysia
Region: Malaysia > Terengganu > Pulau Kapas
Price Range: RM98 - RM200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kapas Island Resort 3*
Number of rooms: 60
Also Known As:
Kapas Island Hotel Pulau Kapas
Kapas Island Resort Pulau Kapas, Terengganu
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Questions & Answers

Questions? Get answers from Kapas Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View with balcony”
 of 5 bubbles Lavery8800, 17 Oct 2016 | Read review
“Avoid this resort until they refurbish it.”
 of 5 bubbles rarerose333, 18 Aug 2016 | Read review
“Chalet with seaview might be worth to choose. View for chalets behind might be blocked.”
  • Cupboard near the bathroom. And another window.
  • Pretty curtains and coloured windows.
  • Ample space for luggages or belongings. Good natural lighting and can see nice view too from her
 of 5 bubbles NatureTraveller_3, 6 Aug 2016 | Read review
“Don't go Kapas Island”
 of 5 bubbles thunderngage, 6 Jul 2016 | Read review
“don't stay here”
 of 5 bubbles robynh408, 15 Jun 2016 | Read review
5 of 5