Eco Marine Perhentian Island Resort

Traveller (59)
Room & Suite (25)
Dining (11)

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RM 212
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RM 212
Fully refundable before Fri, 1 Mar
RM 212
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About

2.0
#8 of 8 resorts in Pulau Perhentian Besar
Location
Cleanliness
Service
Value
We have 7 deluxe garden view and 2 deluxe sea view rooms, 4 superior rooms, 2 sea view wood chalets, 3 sea view green reflective mirror rooms, 6 dormitories and camping site. We provide hot water shower and air condition for rooms and chalets. Our operation started since September 2016. Hence, we cannot promise you luxurious facility, however, we are located on a great location. This resort is managed by private individuals and not a private company. In order for us to reach luxurious style resort level, we need to be at least 5 years in the operation. We target to be one of the luxurious hotel with swimming pool in year 2020. We are one of the resorts on Perhentian Island which operate during off season (November until March the following year) with 12 hours electricity while 24 hours electricity operation during full season (April until October in the same year). Come to visit our place and experience the beauty of the ocean. For additional activities to book in advance, go to our website as provided. Looking forward for your visit. This resort is also not deemed fit for those who want luxury style of stay in an accommodation. We are 3-star rated beach resort located in a more than 5-star rated beach front. "Your Perhentian Paradise"
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Property amenities
Public wifi
Breakfast available
Beach
Canoeing
Highchairs available
Airport transportation
24-hour security
BBQ facilities
Paid wifi
Breakfast buffet
Outdoor dining area
Diving
Hiking
Snorkelling
Water sport equipment rentals
Karaoke
Patio
Board games / puzzles
Taxi service
Currency exchange
Non-smoking hotel
Shared bathroom
Sun deck
First aid kit
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Seating area
Private bathrooms
Tile / marble floor
Walk-in shower
Bath / shower
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more
42Reviews2Q+A4Room tips
Traveller rating
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Detailed Reviews
leire markinez wrote a review Jun 2017
9 contributions23 helpful votes
I've never been in a position where I have to write a bad review but I feel it's important to let people who are thinking about staying in your place.
There are a number of things that made this a bad experience:
1. The photos of the property are not realistic.
2. The smell in our room was very bad outside and in the bathroom. We asked if it was possible to change the room and the owner said she would look, and then told us this was not possible even though we could see there were a lot of rooms available.
3. Whilst the rooms were the cheapest in the area, the restaurant and the activities such as snorkeling were very expensive and you can find better value at the other places.
4.We had a very difficult time booking our snorkeling trip. The cost of the snorkeling was 75rd ( you can do this for 50rd everywhere else). When we asked for the fins she said that they dont have to give us the fins because that is not included in the price( everywhere else it is) . When we complained about this because we where the only people without fins the wife of the owner became very angry with us, she started shouting at us in front of everyone and threw the fins at us . At this point because we felt uncomfortable we asked for a refund. She then became extremely angry and demanded we leave. So we packed everything to leave but when we asked for the refund she said no and threatened that she would call the police. We decided to wait because we had done nothing wrong. Finally we waited 2 hours and the police never apeared and we decided to leave without the money ( in total almost 400rd ) .
I've been traveling for one year and I 've had no dificulties with the hostels, hotels, guest houses and the people and families that run them, in fact totally the opposite.
This was a very horrible experience, and I urge people who are considering this hotel not to stay.
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Date of stay: June 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hayley C wrote a review Jan 2018
51 contributions26 helpful votes
Eco marine. We booked 5 nights here and firstly, there is nothing on Expedia when you book saying there are no ATM’s or facilities to get money out on either of the islands. We were also told that their eftpos machine ‘wasn’t working’ so after a great deal of stress we had to arrange to swap euros at an average rate (but only enough for 430 ringgit). This place is badly managed, dirty, in need of some serious repairs and the exact opposite of well maintained. It is also almost the exact opposite of ‘eco’ with rubbish strewn all over the grounds, beach and in the water just in front of the ‘resort’. On our last day some locals and kids made a huge fire burning plastic and rubbish which filled the whole area with toxic stench. We also were not advised while booking or after booking that we would be coming in the off season which meant that the whole island was practically closed and the facilities were even more reduced than the standard. When we arrived, we were told there was other places to eat which was untrue because the only ways we could get food was at eco marine’s basic and disappointing little restaurant and from the shops on the smaller island we had to pay 50 ringgit to get to, despite the fact that all the other guests were going on the boat too. A lot of items on their menu were also unavailable leaving us to repeat eat the same dishes. The location is amazing and the people there (only 2 plus a grumpy cook) could barely speak English but tried very hard which made us feel very guilty about having any problems with the place at all because it’s obviously not their fault, they are only employed and paid poorly to almost single handedly manage our experience. Considering when we arrived we were the booked only guests, the room had mouse or rat poo in it, floors were filthy and there was even a fossilised dead frog behind the curtains. The day after we arrived we were told we could do a snorkeling tour and my partner asked if it was free or we had to pay. He was told it was free but later we had to pay 165 ringgit for it. We understand that it is hard to maintain a place on an island in the off season but we were given absolutely no warning that it would be completely different to how it was advertised, especially given the fact that Expedia showed the other resorts as ‘full’ not closed. The distance to the beach and the wildlife are really the best parts of staying here. I don’t recommend it to anyone that is looking for a fancier style resort because this place is a cheap, badly run, glorified crappy hostel which we couldn’t have anticipated from the price. We paid about $60 AUD a night to stay here and considering we were practically the only guests besides another couple that didn’t stay long and a French guy that also didn’t stay long, they could have done a LOT more to get the place into a reasonable condition for us. There is also nowhere to get alcohol on the off season whatsoever, so if you want drinks on the beach kind of holiday, beware. They also routinely switched off the generator for long periods of time without any notice. I think they were having problems with it, but on our second last day it was switched off without any warning at about 8.30am while we were still in bed meaning no fan, no wifi and no warm water to have a shower in. After a few hours of not seeing our ‘host’ I went and asked him what was the problem with the power. He said the generator had a ‘problem’ and wouldn’t be back on until the evening. He had nothing else to say or any apologies, told me he forgot to tell us even though we are the only guests here. On our last day we didn’t have power from 9-12 and from 2-6pm. We also spent more than the price of the room on eating there because it was the only place to get food, and we were caught with sneaky little mark ups like when they ran out of big bottles of water and proceeded to charge us more for 2 smaller bottles even though it was the only drinking water available. All in all, we made the most of our time here and kept an open mind and tried to be as flexible as possible despite the awful conditions because we had already paid in full and there wasn’t anywhere else to go except back to the mainland. I don’t recommend staying here to ANYONE. I recommend avoiding this place like the plague!
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Date of stay: January 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BoardingPass187094 wrote a review Nov 2017
1 contribution15 helpful votes
I stayed in this hotel for 2 nights in July and booked the room via booking.com. At check out, i paid my room fee by cash but somehow, they changed to my credit card in November. I called them and they said they would check. Then I’ve sent an email asking for the reason and expected for an apology but all the answers are “if you think the charge was double, you can ask the bank to void it. I can’t void it from my side”. What kind of hotel is that? It’s shouldn’t be called a hotel, resort or even hostel
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Date of stay: July 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eco marine p, Owner at Eco Marine Perhentian Island Resort
Responded 9 Apr 2018
I guess you've gotten back your money right? It is because you called the bank. If we are a financial institution which issued your credit card and we have the system to reverse the charge we surely have done it after we answered your phone call previously. If you dont think we should be called a hotel, resort or even hostel, let me ask you to book Hilton hotel, then you do the same thing and asked them to reverse charge...even we are a small resort, does not mean it gives you the right to look down on us...speak your words with profundity not with emotion
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Elisa R wrote a review Jul 2017
Berlin, Germany2 contributions15 helpful votes
This rathole cannot be called a resort. The rooms were dirty, it was expensive, nothing was included and the staff was unfriendly. We wanted to leave early and of course didn't get any money back but they didn't eben want to give us our deposit back which was 20 Euros without a key!!!!! The toilets were dirty I have never Seen toilets like that before and I'm not picky. I can only recommend to spend maybe one or two Euros more at another place because this "resort" should not be Supported!
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Date of stay: July 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shidah B wrote a review Aug 2017
Singapore, Singapore13 contributions23 helpful votes
This place is the worst place I've ever been to. If you think basic, think lower. It is dirty (rubbish all around the hut), unsafe (window cannot be locked, no door knob, electrical wires coming out of the wall in the wet area / shower... you might get electrocuted!). No towels provided. No blanket covers provided. No toilet paper provided. Filthy and unhygienic. No privacy (Curtains fully transparent). The place looked NOTHING like on the picture above. Receptionist and owner did not want to listen to our complaints, let alone giving a refund. Worst place ever. Don't go there!!!
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Date of stay: August 2017
Value
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Don't go there!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Azman1975 wrote a review Jul 2017
George Town, Malaysia1 contribution13 helpful votes
We have arrived eco marines on 7 July 2017. Our group arrived was arrived early on 1500 on 7 July 2017. I was spoke with owner property that allowed first our group to enter the room, because I have other thing need to settle first. The owner agreed. Then when I'm arrived at eco marines at 16.00, our group still outside. The owner property, Pn Jannah said that they need to count all people who are stay and payment must be made. After payment was made and the people was counted, the room still not ready. Then we complaint why still cannot enter the room. The owner said the room still not ready and that time was already 1700. Because of misunderstanding, the owner not allowed us to enter the room and they cancelled our booking and asked us to find another stay.
Bad Service, Bad accommodation, poor facilities. Not recommended.
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Date of stay: July 2017
Rooms
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: not suggested
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Acarasma wrote a review Jul 2017
Marseille, France40 contributions33 helpful votes
Dirty and disgusting place
Rooms not available even if you have booked and everything has to be paid on top, people working on this place are unusefull
I recommend to go to the carver cove for sleep and mandalika for food
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Date of stay: July 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony wrote a review Oct 2017
Malua Bay, Australia34 contributions24 helpful votes
Do not stay here the place looks nothing like their photos!!
It’s like staying on a construction site crap everywhere and the rooms appalling, we had booked for 3 nights but left after 1 hour and moved up the beach to the lovely Flora Bay resort. They have no clue as to how to provide a service we lost our money but that’s ok we had a lovely time up the beach. Don’t waste Your money
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Date of stay: October 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eco marine p, Owner at Eco Marine Perhentian Island Resort
Responded 9 Apr 2018
Dear Sir / Mdm, Thanks for the evaluation you gave us but sorry, staying for 1 hour here and you evaluated us is not a fair thing for you to give comment to us. I am sure you still swim and take rest at our beachfront since we are the only resort that has beachfront while other resorts have boats in front of them and not safe for you to swim. This resort is being operated by a couple with no other external assistance such as investment or family fund. Hence, we started off as a camping site then construction site and now we have lovely rooms on site. May I know which photos that you are talking about that do not look like what you see in Google or any other sites. I would love to know for us to do some improvement
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elefantastic wrote a review Aug 2017
Zurich11 contributions24 helpful votes
After all the negative reviews, I tried to confirm my reservation in advance.

I gave up on this simple task after four days trying (many unanswered emails phone-calls, emails, whatsapp).

Given the unresponsiveness, I asked booking.com to cancel the reservation.

Ecomarine responded with an abusive rant "We have no VIP treatment for any particular customer" and ending with "There will be no room for you. Bye. Have a great day weirdo!"

I repeat: all I tried to do was politely confirm my booking, and ask if they arranged transport from Kota Bharu, eventually cancelling after four days of no-confirmation.

Later, I went to the island and randomly met two travellers, who after checking in at Ecomarine, were so disgusted they left and went to a different resort, sacrificing their payment.

So don't risk your holiday there for sure!
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Date of stay: August 2017Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
el_pacolin wrote a review Aug 2017
Monterrey, Mexico26 contributions17 helpful votes
Everything here is a mess: from the slowest, most confusing check-in experience ever (1.5 hours just to find out there was an apparent error, duplicated booking), to the (lack) of cleanliness and maintenance of the rooms. Girl at front desk tries her best but it's not enough - we were given the choice to take a superior room (at our expense) or go somewhere else, like it was our fault. Yes, its location is good, but there is a bunch of nice places on the same beach if you're willing to spend a few extra bucks. I wish I knew and save my time and money. Never again!!!
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Date of stay: August 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan R asked a question May 2017
6 contributions1 helpful vote
Hi, Do you have free wiifi. Kind Regards, Nathan
Answer from eco marine p
No we dont have any free wifi provided to customers. We are still new here
ArjenBoersma wrote a tip Sept 2019
Amsterdam, The Netherlands21 contributions6 helpful votes
"Only Seeview is little worth the price"
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Shidah B wrote a tip Aug 2017
Singapore, Singapore13 contributions23 helpful votes
"Don't go there!!!"
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ole i wrote a tip Jul 2017
2 contributions7 helpful votes
"Stay away from this hotel"
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Azman1975 wrote a tip Jul 2017
George Town, Malaysia1 contribution13 helpful votes
"not suggested"
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Not the right property for you?
There are more places to choose from in the Pulau Perhentian Besar area.
PRICE RANGE
RM 187 - RM 240 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaTerengganuPerhentian IslandsPulau Perhentian Besar
NUMBER OF ROOMS
24
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ECO MARINE PERHENTIAN ISLAND RESORT: See 25 Reviews, Price Comparison and 94 Photos (Pulau Perhentian Besar) - Tripadvisor

Frequently Asked Questions about Eco Marine Perhentian Island Resort
Which popular attractions are close to Eco Marine Perhentian Island Resort?
Nearby attractions include Turtle Sanctuary Beach (2.4 km), Perhentian Islands (1.0 km), and Universal Diver (0.9 km).
What are some of the property amenities at Eco Marine Perhentian Island Resort?
Some of the more popular amenities offered include airport transportation, breakfast buffet, and laundry service.
Which room amenities are available at Eco Marine Perhentian Island Resort?
Top room amenities include air conditioning, a seating area, and a walk-in shower.
What food & drink options are available at Eco Marine Perhentian Island Resort?
Guests can enjoy breakfast, barbeque facilities, and an outdoor dining area during their stay.
What are some restaurants close to Eco Marine Perhentian Island Resort?
Conveniently located restaurants include Ewan Cafe, Nia Cafe, and Belinda Cafe.
Does Eco Marine Perhentian Island Resort have airport transportation?
Yes, Eco Marine Perhentian Island Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Eco Marine Perhentian Island Resort?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, and Malay.
Does Eco Marine Perhentian Island Resort have any great views?
Yes, guests often enjoy the ocean view available here.