Shari-La Island Resort
Teluk Aur, 22300 Malaysia
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Room & Suite (223)
Pool & Beach (67)
About
#2 of 4 resorts in Pulau Perhentian Kecil
Location
Cleanliness
Service
Value
Shari-La Island Resort located at Pulau Perhentian Kecil (Coral Bay), 8 minutes walking distance to long beach. Nice place, nice room, nice environment with natural beauty. Our rooms come with hot shower, satellite TV, mini bar, air-condition + fan and 24 hour electricity. Moderate for all budgets.
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Property amenities
Valet parking
Free internet
Public wifi
Coffee shop
Beach
Diving
24-hour security
BBQ facilities
Restaurant
Breakfast available
Breakfast buffet
Snorkelling
Water sport equipment rentals
Fishing
Baggage storage
Currency exchange
Gift shop
Shops
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Room features
Air conditioning
Private beach
Desk
Housekeeping
Telephone
Refrigerator
Bath / shower
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Malay
Location
53Somewhat walkable
Grade: 53 out of 100
26Restaurantswithin 10 km
8Attractionswithin 10 km
551Reviews8Q+A56Room tips
Reviews
Traveller rating
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- 90
- 69
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+1
the rooms is so dirty. had to wait and told the staff are cleaning the rooms. I enter the room so dirty and request them to change to another room. When into another room, there were 3 workers inside when we open the room. One was adjusting the attire. The room was relatively clean , so we took and our fault that we didnt check the room. After we transfer the luggage and about to tk bath, i realise a white lump inside the toilet bowl and on top of the toilet cover.I took a look closer realize its Sp3rm.I feel so disgusted and the toilet cant flush. I took my sanitizer and shampoo wash the whole bathroom again.there was worm in the towel by the way.Terrible experience.
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
1. We had a great time on the boat, the snorkelling trip, and the view was amazing. We checked in on Thursday, and we felt like having the resort to our own. The resort became busier on Friday & Saturday. 2. Booking, checking in & out was quick and hassle-free. 3. The resort is near to the jetty; therefore, we did not have to walk very far. 4. The quality of the food was above average. Foods were cooked deliciously. The buffet choice was plenty, considering the COVID-19 pandemic. 5. The resort facilities, however, could use several improvements: 1. The room should be maintained regularly. The management cannot depend on complaints from the guests alone. Have a regular inspection and repair program. 2. Housekeeping is basic. Toiletries (shampoo) still contains Methylparaben. 3. The bathroom is huge, it should have a physical separation between the shower area 7 the toilet to avoid the bathroom floor from getting wet. 4. The hot water is only available during the day when solar power is abundant. 5. There were no TV channels. After some troubleshooting, we still got no TV, and we were advised to change our suite. At the new suite, we still got no TV. Then the staff at the Reception explained that the antenna was struck by lightning. The staff could have been truthful in the first place. 6. We noticed some rubbish was left at a spot without proper disposal. We also saw a giant lizard rummaging the trash. This poses a health & safety hazard. 6. Compliance to COVID-19 SOP: 1. No temperature screening equipment. 2. Staffs were not wearing face masks/face shields at any time we were there. 3. No movement control/physical distancing during the breakfast buffet. The staff must take proactive controls; they cannot depend on the guests because they were hungry. This resort is a best-seller, but please proceed with caution.…
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip: VIP suites have a sea view. Iron is available at a refundable deposit of MYR50.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
+1
Hotel is located right next to jetty on Coral Bay, very easy access to boats; and has many nice standalone chalets; however they are horribly maintained. I stayed for 3 nights and there was No housekeeping service- towels and sheets remains unchanged; the toilet door was broken; and halfway through a shower, the exhaust fan fell off. Reported this to management but the lackadaisical response was that management needed guests to be in room for fixing (however our day time were filled with diving therefore unable to be in). Rooms were dusty, and toilet not very clean. Hot water was non existent and water pressure super weak. Lots of mosquitoes- room included a electrical mosquito repellent but without the refills. Breakfast was horrible as well- cooking was all oily. I would rate the food 2/10. I would take my money elsewhere instead of this hotel!…
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Well, we had a very bad surprise with this place. It seems very nice on the pictures but... - There is no swimming pool as advertised - Extremely poor housekeeping - Unpleasant smell in the rooms - Dirty toilets - Room full of dust - Very uncomfortable bed Has an amazing view, private beach, nice breakfast, staff is polite and nice, but the services they provide are really low quality.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PERFECT for backpackers and people who doesn't really stay in their bedroom in general I am incredibly dissatisfied by this hotel's accommodations, the reason is because: 1. The rooms feel old and musty. 2. The frequent power outages we're very inconvenient, it would cut at the most random moments without any warning, and the fact that the place had a very hot and humid atmosphere did not help a bit. 3. The hotel food is mediocre at best. The food is just bland, and looks very unappetizing. 4. Also fair warning, there is no "Free Wi-Fi"! You are able to connect your phone or iPad to the wifi but there will be no internet connection. I would personally never come back!
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Date of stay: March 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was a nice place, the room is big and we got cheaper price since we go on not peak season. The room is comfortable for me, and it perfect for family or maybe a group that want chillax holiday. Cause they have own beach that call as romantic beach and its cool🤙🤙🤙🤙
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I’m spending my holiday here for the second year, I'm satisfied as well as for the first time. I like the hotel compound because I spend my holiday on my own and would like to hole up with nature. The staff members are polite, responsive, everything matches my preferences. The food is very tasty, generous portions. I’m very satisfied, I guess I come back here again!
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hello! We’ve been staying there for 11 days, and everything was OK! Everyone is friendly! Meals are nice! Although we don’t consume meat and fish, we always found something delicious. Moreover, I would like to mention the housekeepers’ work and quality of the clean-up! We’re especially thankful for it!
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Came here for my diving course and stayed at Sharila for 5D4N.. Had a wonderful time at their private beach! Amazing view! Closeby to the jetty and they serve a wide selection for bfast..Planning your trip to Perhentian? Check them out!
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
OMG Shari-La is probably the worst hotel we've stayed in. The staffs are helpful and friendly enough but the place is rodents infested. We first stayed in the villa which is right next to a building site, there's mice dropping in the living room, and furnitures are very old and worn out. There's a big hole in one of the bedstead which I suspect was chewed through by mice. We informed the reception and we were moved to a different rooms the next day but on the second night in the new room we saw a mice ran past! The place is just not very clean, which is a shame as the diving was great.
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Date of stay: August 2019
Value
Location
Service
Room Tip: don't stay in the Villa!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$62 - US$77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shari-la island hotel pulau perhentian kecil, shari la island resort
LOCATION
MalaysiaTerengganuPerhentian IslandsPulau Perhentian Kecil
NUMBER OF ROOMS
102
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Claim Your ListingSHARI-LA ISLAND RESORT (R̶M̶ ̶2̶7̶9̶) RM 251: UPDATED 2023 Reviews, Price Comparison and 730 Photos (Pulau Perhentian Kecil) - Tripadvisor
Frequently Asked Questions about Shari-La Island Resort
Which popular attractions are close to Shari-La Island Resort?
Nearby attractions include Long Beach (0.7 km) and Coral Bay (Teluk Aur) (0.9 km).
What are some of the property amenities at Shari-La Island Resort?
Some of the more popular amenities offered include an on-site restaurant, breakfast buffet, and free internet access.
Which room amenities are available at Shari-La Island Resort?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Shari-La Island Resort?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Shari-La Island Resort?
Yes, valet parking is available to guests.
What are some restaurants close to Shari-La Island Resort?
Conveniently located restaurants include Ewan Cafe, L'Isola dei Nuraghi, and The World Cafe.
Is Shari-La Island Resort located near the city centre?
Yes, it is 0.6 km away from the centre of Pulau Perhentian Kecil.
Which languages are spoken by the staff at Shari-La Island Resort?
The staff speaks multiple languages, including English and Malay.
Does Shari-La Island Resort have any great views?
Yes, guests often enjoy the ocean view available here.