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Teluk Siang Redang Island, Pulau Redang 20190 Malaysia
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Traveller (230)
Pool & Beach (35)
Room & Suite (28)

About

#10 of 13 hotels in Pulau Redang
Location
Cleanliness
Service
Value
Perched on the cliff facing the spectacular view of Teluk Redang, Redang Island Resort with its chalets nestled amongst the lush green foliages, offer a peaceful holiday where one connects with nature.
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Property amenities
Free internet
Pool
Restaurant
Diving
Game room
Kids pool
Free shuttle or taxi services
Meeting rooms
Public wifi
Pool / beach towels
Outdoor pool
Breakfast buffet
Complimentary Instant Coffee
Snorkelling
24-hour security
BBQ facilities
Baggage storage
Gift shop
Sun terrace
24-hour front desk
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Quiet
Languages Spoken
English, Malay
211Reviews14Q+A38Room tips
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Lulu_21xx wrote a review Sep 2019
Shah Alam, Malaysia412 contributions54 helpful votes
+1
Stay here for 3D2N with my friends. This resort separated from the hectic side of the island. It is peaceful and calming. The surrounding was quiet. located on the hill. There is a secluded beach down the hill, can be visit by going down the stairs. Room was clean. Bed sheet clean and nicely done. The staff was nice and helpful. They help arrange for the activity package & massage for us. The resort was pretty busy, especially at breakfast.
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Date of stay: September 2019
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TheTaarasRedang, Public Relations Manager at Redang Island Resort
Responded 10 Oct 2019
Dear Lulu_21xx, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M Akmal wrote a review Sep 2019
1 contribution2 helpful votes
Upon arrival, we need to walk from the jetty to the bus, the bus is not well maintained and a lot of hazard like faulty seat and floor. Upon arriving at the reception, i am given only 1 key instead of 2 keys for 2 room. I need to go back to reception, then i discovered i am only given a single meal voucher instead of 2 for 2 rooms. The receptionist never explain properly and looked incapable of providing a good service, and the other receptionist is really trying hard not to smile like its so expensive. The meal at the restaurant apparently are not buffet as compared to my booking, its ala carte and the taste is only so-so. Luckily the staff there are friendly. We took shuttle to our room because its quite far from the main lobby area, at this point we already discovered that the hotel is far from the beach and to go to the beach we need to take a bus, then need to walk through the jungle for 30 minutes before reaching the shore which is ridiculous. All of these info were not advised in advance. So i ended up paying a taxi van to go to the shore and back to hotel costing me extra RM60 total. Back to the hotel, during dinner, the restaurant staff spilled cold water on me, apologize but instead of giving me a towel she then ignores me and wipe the table. She gave me tissue only when asked. For the dinner menu, we were given an uncooked chicken (chicken chop), asked for recooked, still tasted bad, restaurant offered a replacement meal but this should not happened in a Berjaya standard hotel. For the room, 1 of the room had a faulty fan and another faulty door lock. Proving that this hotel is not well maintained and the management does not bother to maintain it to a Berjaya standard. I booked for 2 night, paid in advance, but i could not bear my Redang Holiday with my family goes to waste, so i checked out the next morning and transferred to another resort which proves to be 1 of the best decision ever. I really am unsure whether my review will be taken seriously or not because talking to the local at the public beach and sharing my experience, the said they heard stories about experiences like these a lot and Berjaya management actually do not bother with improving, they just open the hotel to scam poor souls like myself who book without full checking the reviews at sites like tripadvisor. will be the 1st and last time at Redang Island Resort and maybe Berjaya hotel chain as a whole.
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Date of stay: September 2019
Value
Service
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Room Tip: Just avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from TheTaarasRedang, Public Relations Manager at Redang Island Resort
Responded 10 Oct 2019
Dear Akmal8484, Thank you for taking the time to share your feedback. We are very sorry to hear of your unpleasant experience during your stay with us. We assure you this is not our usual standard and we take this matter very seriously. We have shared your feedback with the department in-charge for their attention and further improvements. Nevertheless, we hope to welcome you back to our hotel again. Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jirka Kotek wrote a review Sep 2019
Ceske Budejovice, Czech Republic150 contributions84 helpful votes
Don´t listen to all the haters here. The place is actually very nice. Yes it is not a five star luxury resort, but come on... you are on island in south east Asia. The chalets are big enough, a/c is working and all is clean. The bathroom is a bit basic and water pressure is not great but it is nothing I would consider a fatal flaw. The most important thing for me was, that you have a really calm environment, possibility to take a free shuttle on beautiful public beach and right below the hotel in the jetty is totaly awesome Thai restaurant D´Kiara where you simply have to eat. The staff is friendly and happy to help you with anything you need. One tip - bring your own alcohol if you want to. It is nearly impossible to get some on the island :-)
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Date of stay: August 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from TheTaarasRedang, Public Relations Manager at Redang Island Resort
Responded 10 Oct 2019
Dear Jirka_Kotek, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MarinaMY wrote a review Sep 2019
Kuala Lumpur, Malaysia66 contributions17 helpful votes
I had high hopes going to Redang Island Resort. but it was a major let down. The rooms are not well maintained. And it was a long "hike" to the lobby and they don't have a properly scheduled transportation services for the guests. I pity those who were in wheelchairs and elderly who opted for this resort, and placed at the far end, because it was a long walk, and the place is not differently abled friendly. They also don't provide transportation services to the nearby restaurants. They should consider an hourly service to the guests with a few identified stops so the guests could enjoy the view of the kampung (village) and the company of the friendly locals. They provided only transport to the public beach at 5:30 pm, and a pick up at 7 pm. Little that we know we were to walk an additional 30 minutes to the beach, so that only left us with about 1/2 hour or so at the beach. Which sucks. The room could be beautiful, but they don't seem to care about the rooms. My friend's room didn't have a working AC. The shower head seems loose and I was scared to death everytime I took the shower, I was afraid it could drop on me when showering. The pool was nice, but there weren't any towels provided. So we had to walk in our wet suits back to the rooms (15 minutes walk) They forgot to take one of our luggage out when sending us to the jetty, and they refused to send it because the van was not full, almost causing my friends take another ferry. They managed to convince the ferry operator to wait for them an extra 10 minutes because we were already inside. Lucky for me the company I was with was a fun one. Otherwise the experience would have been really bad. They should take care of the resort, because it gives a different experience while in Redang Island. I love that it's on top of the hill and gives that beautiful view of the sea and marine park. And I love that it has fir trees along the way to the rooms. I don't mind the walks at night but they should consider regular transport provided within the compound at least so we could enjoy the facilities better. Would I go again? Maybe never. Would I recommend it? Perhaps not.
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Date of stay: September 2019
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TheTaarasRedang, Public Relations Manager at Redang Island Resort
Responded 10 Oct 2019
Dear MarinaMY, Thank you for taking the time to share your feedback. We are very sorry to hear of your unpleasant experience during your stay with us. We assure you this is not our usual standard and we take this matter very seriously. We have shared your feedback with the department in-charge for their attention and further improvements. Nevertheless, we hope to welcome you back to our hotel again. Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jaime K wrote a review Aug 2019
Puchong, Malaysia97 contributions91 helpful votes
Stayed here 4daya/3nights with their recent promotion package. Not a beachfront hotel like their sister company: Taaras. The hotel was very run down, very limited facilities and the room have very basic amenities. The aircond in our room was leaking and worst was during our stay, electricity cut off from 9.30am to 11pm. Thr electricity tripped basically due to too much electricity was used and it cannot excess the current load. The hotel was overbooked i guess. Overall.. The worst stay ever. Will not recommend anyone to stay this resort.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TheTaarasRedang, Public Relations Manager at Redang Island Resort
Responded 8 Oct 2019
Dear 195jaimek, Thank you for taking the time to share your feedback. We are very sorry to hear of your unpleasant experience during your stay with us. We assure you this is not our usual standard and we take this matter very seriously. We have shared your feedback with the department in-charge for their attention and further improvements. Nevertheless, we hope to welcome you back to our hotel again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Basir R wrote a review Aug 2019
Ampang, Malaysia85 contributions45 helpful votes
What can i say, this hotel rate is quite affordable equipped with swimming pool and gym. But mostly importantly just outside the hotel there is, i believe,the best thai seafood restaurant in the whole island. A must try if you stay in this hotel.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TheTaarasRedang, Public Relations Manager at Redang Island Resort
Responded 8 Oct 2019
Dear Basirr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
phneoh wrote a review Jun 2019
Kuala Lumpur, Malaysia21 contributions20 helpful votes
It is a big investment by Berjaya group but the resort was ignored for its maintenance. Looking at the building and the facilities, I can imagine that 20 years ago it could have been a nice resort. But since Taaras resort was built, this place was totally ignored. We stayed at Taaras for 2 nights and wanted to book Redang Beach Resort for 1 night at long beach to have a total experience. However I mistaken Redang Island Resort for Redang Beach but paid and made booking Agoda. There’s not much of facilities in Redang Island Resort but the chalet and the scenery are very nice. It is only lack of maintenance that made all the facilities dusty and not operational. They gym equipment is so dusty, no towel counter for the pool. We were wondering maybe it’s because Berjaya would like to concentrate in Taaras and afraid that this place if it is as good it will give internal competition to Taaras ? Personally if I were the management, I think Redang Island Resort is going to give synergistic impact to Taaras business as the local can stay in Redang Island Resort but go to Taaras for food and activities. This should be how Berjaya post its challenge to its competitors in Long Beach
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from TheTaarasRedang, Marketing Communications Manager at Redang Island Resort
Responded 1 Jul 2019
Dear Phneoh, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shameek wrote a review May 2019
Kolkata (Calcutta), India100 contributions44 helpful votes
I stayed for 2 days at room 600 and 601. The resort is pretty busy but at several parts of it time seems to have stopped. The wide corridors, high ceilings and hall-sized rooms in the reception cum dining block took me to some British colonial era. The cottages are long walk from there uphill and often minivans drop residents. The hotel staff use bikes for room service. PROS 1. We found the dining, though limited in option, good. Dishes were tasty (Chicken Curry specially) and hygienic. 2. I liked the small rocky beach inside and view of the rainforest. CONS 1. Washroom of the cottages are like from bygone era with serious issues in flush. 2. Everything is far from this hotel. For Public Beach and Village Jetty there is no other option but board Bus. Bus timings are severely restricted and missing one would lead you in serious jeopardy. 3. The Public Beach was nice but to access it you have to walk for 15 mins after getting down from bus and then the last few meters are downhill forest and garbage heap. The bus starts from the hotel at 5 PM and picks your up at 6:30 PM. So within 1.5 hours, I am expected to walk down, bathe and come back. 4. Bath Towels is an issue. You only get fresh towels at 4 PM and that also I had to pursue on both days. Overall I think its not the best place to stay at Redang but a fair compromise if you are a cost conscious traveler.
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Date of stay: May 2019
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from TheTaarasRedang, Guest Relations Manager at Redang Island Resort
Responded 5 Jul 2019
Dear Shameek, Thank you for taking the time to share your feedback for our attention. We have shared your feedback for improvements with our team for their attention and further improvements. Nevertheless, we hope to welcome you back to our hotel again. Sincerely, Guest Relations Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sivaprasad wrote a review May 2019
Kuala Lumpur, Malaysia88 contributions64 helpful votes
Stayed in Redang Island resort for 2 nights. Big let down , property was taken considering Berjaya however this is not even 20% to Berjaya standards. Don’t go with Berjaya name and you will be disappointed. Stayed in sea face room. Only positive which had nice view over the ocean hence have provided 2 star 🌟 Upon check in , towels were not available . When enquired house keeping and reception claim that towels will be provided only at 4 PM. Strange to give a room with out towels and charge in 4 start category. No proper lighting in pathway , pretty dark in night to walk from reception to rooms. Upon complaining, Answer provided was more annoying. Simply asked is it so ? People from House keeping pass every 10 minutes in bike , haven’t they noticed? Food - terrible .we booked in full board , hence all meals were in hotel . One of the worst decision . Food was horrible , either it was chill or no food in counter . Team doesn’t know to manage food served in buffet and was busy taking orders for ala carte. If you are not able to service customer please don’t provide this option. Don’t plan to stay in the property if you like a peaceful holiday . There are lot of other good options with less cost compared to this old resort sold under Berjaya
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Date of stay: May 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from TheTaarasRedang, Guest Relations Manager at Redang Island Resort
Responded 5 Jul 2019
Dear Siva, Thank you for taking the time to share your feedback. We are very sorry to hear of your unpleasant experience during your stay with us. We assure you this this is not our usual standard and we take this matter very seriously. We have shared your feedback with the departments in-charge for their attention and further improvements. Nevertheless, we hope to welcome you back to our hotel again. Sincerely, Guest Relations Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
irene l wrote a review Apr 2019
Genting Highlands, Malaysia41 contributions3 helpful votes
Located at an lsland called Malay village where their local stay. Nice nature scenery but quite far from the long beach( the main red and beach) Food provided is not fantastic but service staff try to provide their best service. Quiet and dark at night. Not much activities available. Recommend to travellers in groups not couple or honeymooners.
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Date of stay: April 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TheTaarasRedang, Marketing Communications Manager at Redang Island Resort
Responded 7 May 2019
Dear irenel3252, Thank you for taking the time to share your feedback. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Maya Kaur Marketing Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$63 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaTerengganuPulau Redang
NUMBER OF ROOMS
80
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REDANG ISLAND RESORT: See 147 Reviews, Price Comparison and 238 Photos (Pulau Redang) - Tripadvisor

Frequently Asked Questions about Redang Island Resort
Which popular attractions are close to Redang Island Resort?
Nearby attractions include Redang Island (4.0 km).
What are some of the property amenities at Redang Island Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Redang Island Resort?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Redang Island Resort?
Guests can enjoy an on-site restaurant, barbeque facilities, and free instant coffee during their stay.
What are some restaurants close to Redang Island Resort?
Conveniently located restaurants include Aima Grill Fish Restaurant, Hazeme Seafood Restaurant, and Summer Point.
Are there opportunities to exercise at Redang Island Resort?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Redang Island Resort?
The staff speaks multiple languages, including English and Malay.
Does Redang Island Resort have any great views?
Yes, guests often enjoy the harbour view available here.