Looking for a place to stay in Pulau Redang? Then look no further than Redang Reef Resort, a resort that brings the best of Pulau Redang to your doorstep.
Redang Reef Hotel is a resort offering air conditioning in the rooms.
Plus, guests can enjoy an on-site restaurant, which has made this a popular choice among travellers visiting Pulau Redang.
If you like seafood restaurants, Redang Reef Hotel is conveniently located near Aima Grill Fish Restaurant and Hazeme Seafood Restaurant.
We’re sure you’ll enjoy your stay at Redang Reef Resort as you experience everything Pulau Redang has to offer.
This is not our first time staying in Redang Reef Resort but I have to say it is the worst experience we have this time. Paying RM400 for a full Board 3D/2N, I know I can't expect a Full star service and facilities. I can also accept issues like aircond leaking, toilet stuck, electricity power trapped off, etc.... and usually the resort person in-charge will arrange to get it fix or repair and we can still continue to enjoy our holiday with hot water shower and aircond room at night. However, I cannot accept that Mr Steven, the Person In-charge said to my friend : your group have a lot of problems (你们的Group真的很多问题）。 We booked altogether 7 rooms. First day, the power trapped and causing 3 rooms no electricity supply. They managed to repair for one room after trying for about an hour but another two rooms they are unable to get the aircond up. Fortunately, after dinner, we managed to transfer to the other rooms and we have a peace of mind on first night. (At first, Mr Steven told us that the resort is full house and won't be able arrange other rooms for us) Day two morning, the same block, electricity power trapped again. We found out from the Technician that it has been happening even before we check-in. Which mean the problem already exists before we arrived. So Mr Steven, you should apologise to us for giving our group those problematic rooms and wasted our times waiting for the repairing. In fact, you were telling that we are making the rooms dirty and not allow to enter another room. In fact, many guests have checked out in the morning. So today there are lesser people staying in the resort. We expected a better service, unfortunately it was another way round. I supposed it was the unpleasant incident with Mr Steven in the morning and he was asking the staff to give us a SPECIAL TREATMENT. The resort is supplying Hot and Cold water for the whole day, but we couldn't find any cups there. When we asked for cup, a staff said wait for Tea Time. We were not informed that we need to bring our own drinking bottle or cup when we do the booking. On the hand, the resort is selling beer and we are allowed to bring our own alcohol beverages. We are all Malaysian, we are used to our Malaysia Culture and respect other races. If the resort want to make certain area Alcohol free, you may put a sign like "Non-Smoking", or let us know nicely which area we can sit down to drink our beers. We don't expect to get chase off by your staff as if we are illegal immigrants and cannot enter the dining area just because we are holding our beers. We also don't expect staff to serve us food with HER black face. We rather she put on her mask if she has forgotten how to smile. Moreover, we were not really having buffet. We need to queue up and let the staff to put the dishes on a plate for us. If this is the SOP due to Covid-19 Pandemic, I would respect the roles but please let me decide if I want to select the dish and how much I wanted. And, please train the staff who serve foods, don't put the fruits on top of the hot dishes like Fried Chicken. (In fact, after that I've checked the SOP, buffet is allowed for all hotels and resorts in May). Luckily, staff from snorkeling center and dive shop are nice people and very good in entertaining us too. So, Owner of Redang Reef, I hope you will consider to re-interview your Person In-charge and provide some customer service training for the serving staff. Rooms：1/5 Food Taste : 3/5 Food Selection : 3/5 Service : 2/5 (there are still some good and friendly staff) Cleanliness: 3/5 Facilities: 1/5 (All mobile reception only 2 bar, WiFi very slow, and certain hour no Internet access, shower water very low pressure)…
The accommodation was thoroughly sanitized before we checked in. The staff there were friendly and helpful. Our luggage was ushered by the staff to the resort upon reaching and leaving. Good services. The itinerary was nicely coordinated. The food was good. Four meals per day, free flow. The resort was at the corner of the coastal line. Its dining area was built on top of rocks, offering beautiful sea views while dining. Many snorkelling trips were included in the package. The turtle trip was one of the highlights of the trip - worth the RM40 paid extra- as we managed to see and swim so closely with the turtles. The snorkelling guides were extremely friendly. Kudos to Jacky, he showed us around under the water, my friends and I had a very good time there. Compared to other resorts, the nightlife of the resort was chill and calm without loud music blasting. Overall Redang Reef is a very nice resort to stay for the price paid. *Friendly reminder: If you're visiting Redang, please keep the cleanliness of the beach and leave no trash behind =)…
Pros:private side of rocky beach, super windy at night. Cleanliness acceptable except for the aircon. I think this is the only resort that u can eat and sleep listening to sea waves. Blue sand can be seen at this resort. Cons:food is bland and some meal is repeated. Don't expect seafood. More like Malay style economy rice. I think they shouldn't place fruit (watermelon every meal) on the food. Imagine eating a watermelon with curry taste. Drinks is only coffee and tea for breakfast, with no creamer and sugar. Expect to clean up your plate and cup yourself after meal if you stay here. Some rooms is good some is not, in term of water pressure, Aircon and internet stability.
Great place to stay on Redang. Small hotel on a rocky peninsular next to one of the main beaches. Rooms are nice with good facilities. Very nice open and covered dining area. Food was chinese style and generally good but a bit plain. No additional sauces available to spice up meal. Lots of sea life in the shallow rocky bay next to the hotel and a nice small promontory/hill jutting out into the sea which is a good place to climb for a view. Good snorkeling trips to a variety of places with good coral and abundant fish.
Wonderful location if you’re a beach lover. The resort is located just right next to the beach. You can enjoy your dinner while listening to the therapeutic sound of waves. If you’re a diver, it’s even better. Shore dive/ house reef was just next to the dive centre (Leisure Scuba). Less than a min walk and you’re ready to dive in. Foods here are great too, buffet style and contains no pork/ lard.
I like the location of this resort which is just beside two nice bays, one smaller one for snorkeling practice. The dishes served were of different varieties and BBQ dinner every alternate day. Staffs were friendly and helpful. Snorkeling guides takes care of inexperienced snorkelers during the boat trips. Rooms are basic with air-cond, hot-shower and toilet. Some rooms have a small patio. I have been visiting here every year for the past four years. You will love the friendly squirrels that come visit the restaurant during meal times.
Overall OK for me and my guests, just the resort WiFi cannot be use.. There is a nice view at the back of hotel and you can see lots of star at night.. From the resaurant, You can choose to sit outdoor and there is a great view..Staff is good and food is great too
I’ve brought my company staffs here for 3days 2 nights family day. Location is very good but rooms were dirty. No ventilation in d toilet n bathroom n there is a big spider in d bathroom too :o They really need to improve their house keeping. Blanket, bedsheets all looks old n dirty. When I asked them to sweep d floor again, they asked me WHY?? I told them every where in d room is dirty but d answer is nobody on duty!?. So, I just borrowed a broom n sweep it myself :( Foods provided quite reasonable. A small shop selling things with reasonable price, I think d cheapest around that beach. Overall my staffs were happy staying there due to d nice beach n snorkeling activities. Will definitely come back to Redang island but not staying in this resort.
First I’m an hotelier or several places in Malaysia and I never felt so insulted by a so rude staff. We were planning to celebrate an event this evening at their restaurant and as I wanted to have a look first, we went there and get assaulted by an horrible lady, screaming on us in Bahasa that our clothes are wet which was absolutely not true, just some sand on our feet as we walked on the beach to reach this restaurant. Her so so poor is a total turn off and a disgrace to anyone working in hospitality industry. She had refused to give her name when I did asked her, she was even more rude and showed some racism attitude which is intolerable. For info she is Malaysian Chinese, with a quite fair complexion, with some acnea spots on her face. Not to forgot that she was eating some kind of greasy creamy cake when with us with one more negative point to her terrible attitude and behaviour. Thank you to ruin the moment to this nasty and so horrible lady. We will spend money some money and definitely as well strongly do not recommend this place to anyone, drama just for a bit of send when you are in Redang, such a joke and shame you are young lady!…
We completely fell in love with Redang Reef Resort. The staff is so so kind and does everything to please us and help us. The snorkeling with the hotel is excellent and safe. The food is local and quite good but my husband prefers western food. So if you want to change and eat western food you can go to the resorts next door: "laguna Beach resort for example, 1 min walk. the beach is unbelievable and the resort has a reef with many fish just in front. No need to go far. It is Incredible. Sandy Beach with a turquoise sea. Wow. Redang Reef is situated next to the other resorts of the island so you can go anywhere.