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Clear Essence California Spa and Wellness Resort

Traveller (34)
Room & Suite (68)
Dining (39)
About
Location
Cleanliness
Service
Value
Welcome to Clear Essence California Spa and Wellness Resort at No. 13 Alexander Road, Ikoyi, Lagos, located in the serene and affluent Old Ikoyi residential area within a lush manicured garden setting, surrounded by soothing waterfalls and garden music to complete the ambiance. The resort was opened to fill the void for a local resort within the Lagos metropolis where corporate executives can escape the frenetic pace, unwind, rest and recuperate. The spa and wellness resort is an 18-suite, 5-star property, with an exquisite dining facility, gymnasium, yoga and pilates exercise studio, 10 spa treatment rooms and aqua center. We offer a highly secure environment to ensure your privacy with friendly but discreet hospitality.
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Property amenities
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Hidden Gems
Romantic
HOTEL CLASS
Reviews & more
60Reviews
236Photos
1Q+A
12Room tips
Traveller rating
  • 28
  • 19
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  • 3
  • 1
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  • English
Popular mentions
+6
I usually stay at the Southern Sun whenever I am in Lagos for board meetings. In 2018, I had told the management of Southern Sun if they did not renovate their hotel, I was not staying there. Fast forward 2019, the renovation has still not been done. So I decided to try
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Response from GeneralManagerDinesh, General Manager at Clear Essence California Spa and Wellness Resort
Responded 5 days ago
Dear Guest Ify Thank you for sharing your experience with us, we greatly appreciate you taking the time to bring this matter to our attention. I am glad that few aspects of your stay met with your expectations – Guest services, rooms and food and beverage services. We are also very sorry for any inconvenience the hotel’s other services may have caused you. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Please allow me to put light on your stay here, as I seen in our system, you stayed here for 2 nights (checkin on 3rd Jan 2019 and check out on 5th Jan 2019), Thank you for appreciating room size. According to our system you stayed with us at room no 109, which is one of the best-selling room at our hotel and I personally like that room. As a hotel staff, it’s our duty to check each corner every day, our housekeeping department check everything in room including shower. Dear guest, we use the best quality of guest supplies in our bathroom including sanitary supplies too, compared to other 5 star hotels in city. Again thanks for appreciating our breakfast bar. Please allow me again to put light on staff’s activities. We have breakfast services at room too, and sometime guest visit the breakfast area and ask staff to serve special dishes from buffet and at this condition we need to serve the same food which guest have selected from he buffet. Yes I admit our food is bit expensive because of we provide European and Continental food only. Dear guest Ify, you pointed out the poor gym service, I admit that the day you stayed with us, gym window glass was broken just 2 days before and we already placed the order for the same to replace but meanwhile we used the white paper to cover it. As I personally use the gym on daily basis, I feel we clean our gym each and every day and I make sure all equipment work properly. Thanks for appreciating our Spa and services at Spa. As you mentioned that hotel architecture is outdated, I would like to inform that this is our USP. We want to make feel our each guest that they are not staying in hotel; they are staying at their home and our most of guest stay here for this reason. They feel they are walking at their home and garden, sleeping at their room at home. Finally I would like to inform you and assure you that we are far better than Southern Sun Hotel. Once again, we appreciate you taking the time to share your comments with us. My young team members are glad to know that their services enhanced your stay at our hotel .We know you have many choices when it comes to lodging and we hope you will continue to choose Clear Essence California Spa and Wellness Resort for your future travel needs at Logos. Regards Dinesh Sharma General Manager
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I'm knocking a star off from my earlier review down to 3 stars - over customer service. I and my partner were here during the holidays but we didn't feel very welcomed particularly whenever we requested for room service. The gentleman who delivered silverware/plates to our room
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Response from GeneralManagerDinesh, General Manager at Clear Essence California Spa and Wellness Resort
Responded 5 days ago
Dear Guest Jullsd Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. I sincerely apologise for the inconvenience reported and assure you that immediate action has been taken to rectify the same. I am deeply concerned with your feedback regarding internet services and reassure you that the Management has taken a note of your valuable feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We look forward to welcome you again at Clear Essence California Spa and Wellness Resort. Warm Regards Dinesh Sharma General Manager
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After a long tiring journey, I was in dire need of a good massage and Clear Essence ticked all my boxes. It's like an oasis amidst the very busy city of Lagos. Beautifully set up, very polite staff and great spa services. I was absolutely delighted and relaxed after my 60 minute
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Response from GeneralManagerDinesh, General Manager at Clear Essence California Spa and Wellness Resort
Responded 4 weeks ago
Dear Guest Simarpannu A heartfelt thanks to you for sharing such a beautifully penned review of your recent stay at Clear Essence California Spa and Wellness Resort and for sharing with us that the experience at the palace was truly worth it. It is a pleasure to read the review "Best Spa services in Lagos" and is well connected to the pulse of the our hotel was recognized by you along with our luxurious facilities and par excellence service. Every aspect of the hotel rooms, bathroom, garden and guests service is thoughtfully curated to weave one of the finest experiences of the modern era for our patrons. We are grateful to you for your generous recommendations and look forward to welcoming you both back to your ‘Home’ in Lagos soon again. Regards Dinesh Sharma General Manager
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This is indeed an oasis of peace and calm in the Victoria Island/Ikoyi/Lekki axis. It is a great place for refreshing yourself but the accommodation is dated and the worse for wear. The Spa facilities are excellent and highly recommended but try to avoid staying in the Chalets,
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Response from GeneralManagerDinesh, General Manager at Clear Essence California Spa and Wellness Resort
Responded 9 Aug 2018
Dear Lekan M We appreciate you taking the time to share your recent stay and spa experience at Clear Essence California Spa and Wellness Resort, Lagos and again thank you for being our guests and for giving us the opportunity to be of service to you. We at hotel constantly work hard to match our service standard and the facilities provided to our all valuable guests. The team is happy to know that their dedicated service constantly met with your expectations and added to the success of your trip. Your kind words of praise for the Our Spa and Team are thus much appreciated. I have taken up the matter strongly with the concerned of our accommodation and same time would like to inform you that necessary steps has already been taken to continue to improve the accommodation. Also want to convey my message to all our guests that “Room Up gradation” facility is available at our hotel’s reception, where our guest can choose their accommodation as required. We do hope you will recommend us to your friends and associates; we all value your future patronage and eagerly look forward to many more opportunities of welcoming you to the one of the most beautiful palace in the city. With warm regards Dinesh Sharma General Manager
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Serenity is the right word for this facility. Healthy meals, healthy drinks, lovely garden and the rooms were spacious with nice amenities. Everything works. The staff were also nice and professional. Will try out the spa when next im around
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Response from GeneralManagerDinesh, General Manager at Clear Essence California Spa and Wellness Resort
Responded 16 Jul 2018
Dear Guest Peter, My team and I are humbled to receive your heartening review title “Neat Serene and Healthy Meals “and adding a new word “Serenity” to our provided facilities and ambience for us. It is a pleasure to read that our hotel made it to the top of your stay experiences and that our services and facilities including welcome of the guests, our personal touch, comfortable accommodation, and other food and beverage services, professionalism of my staffs were liked by you. We do hope you will recommend us to your friends and associates. We value your generous recommendations and look forward to many more opportunities of welcoming you back in the not too distant future. Regards Dinesh Sharma General Manager
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Photo provided by managementClear Essence California Spa and Wellness Resort
Comfort Suite
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Room1
Photo provided by managementClear Essence California Spa and Wellness Resort
Opulance Suite
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Opulence Room
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Opulence Room Bathroom
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12345614
I did not visit the gym and I don't know if their is one, but I know that there is a nice spa
-1 votes
"Avoid the Chalets if you can"
"All the views are good. the place is great all around."
"Be sure to use Google maps to navigate here."
"I've stayed in 2 different rooms and both very quiet."
"We all had quiet rooms!"
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PRICE RANGE
US$126 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clear essence california spa and wellness hotel lagos
LOCATION
NigeriaLagos StateLagos
NUMBER OF ROOMS
18
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