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Four Points by Sheraton Lagos

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Four Points by Sheraton Lagos
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386 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Reviewed 4 days ago NEWvia mobile

People were friendly, food excellent, rooms clean,and great ambiance. They offer live music at the "Office Bar". My stay was a great. experience. Will go back again. The gym is very complete and the pool inviting and clean at all times. The buffet was unreal. First class. Great international chefs. Excellent customer service.

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Helpful?
Thank Virginia T
Management response:

Dear VIRGINIA, Thank you for sharing your experience at the Four Points by Sheraton Lagos through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Reviewed 2 weeks ago via mobile

Despite the fact that I live less than 20 KM away, I have stayed in this hotel four times in the last two years and had previously given the hotel a good rating. During my last stay for two nights during the Christmas period, I discovered that something has changed at the hotel and I doubt if I will be...

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Helpful?
Thank Debola S
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear Debola S, Thank you for taking the time to share your comment on Trip advisor, please do accept our sincere apologies for your unpleasant experience. We understand your concern and assure you that your experience has been discussed at great length with the concerned departments. Your patronage is much appreciated; we look forward to having you and your family...

Antarctic Peninsula
Reviewed 2 weeks ago

I didn't find anything special about this hotel. Maybe swimming pool and gym are nice, quite good wifi. And that's it. Poor location (apart from close proximity to shopping mall), very expensive food, big but not cosy rooms. Hotel is overpriced in my opinion.

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Helpful?
Thank nadroznik
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear Nadroznik, We appreciate you for taking the time to write a review regarding your recent stay with us. Thank you very much for your positive review concerning our room, swimming pool, gym and Wi-Fi. Our hotel location has a lot of area of attractions for example the shopping mall mentioned in your comment, others are Art Galleries, Museum, Lekki...

Lagos, Nigeria
Reviewed 4 weeks ago

I enjoyed my stay at the Four Points....Though I was there to organize an event for a client. Staff were very friendly and cooperative......Great customer service....Especially when we were moving heavy stuff for the event. Folabi and Millicent were fantastic.....Great guys. Room was very neat and tidy......Food was great. The only snag was that my stay wasn't linked to my...

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Helpful?
Thank 472olumideo
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear 472olumideo, Thank you so much for your wonderful comments. My team is always striving to ensure our guests are completely satisfied and obviously their hard work and diligence is paying off as we receive these awesome comments. I will certainly pass this on to my team members and thank you for choosing the Four points by Sheraton Lagos as...

Dar es Salaam, Tanzania
Reviewed 17 December 2016 via mobile

I had a terrible situation in the middle of the night - a very loud crackling sound coming from within my room and sending me dashing out for safety. The room itself was great until that point, spacious and tastefully made up. After calling for security to come and investigate it turned out that the floor tiles were RIPPING themselves...

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Helpful?
2Thank Nita o
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear Nita O, We do acknowledge your posting and do sincerely apologize for your unpleasant experience. Our promise is to look into the flooring issues as unfortunately those are not in our control and we will do our outmost best possible to fix this. Once again, please accept our apologies for all inconvenience caused. Best regards.

Dubai, United Arab Emirates
Reviewed 17 December 2016

I stayed here for one night only. To be honest, I went with low expectations, simply due to the experience i was having during the week. But I was surprised. I was late to check in, due to an 8 hour delay at Port Harcourt airport, but the staff were friendly and helpful. The hotel is large, room was clean...

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Helpful?
Thank Pillaia
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear Pillaia, Thank you for sharing your detailed review. We were pleased that you enjoyed your stay with us and are glad to read your feedback on the hotel especially our staff. Your feedback has been shared with the team. For now our hotel only accept the VISA and MASTERCARD for credit card transactions as our application to make use...

Reviewed 3 December 2016 via mobile

Four points by sheraton hotel is my favourite hotel in lagos, friendly staff, clean rooms, nice healthy club, delicious food and it is very safe. The only issue was with the swimming pool, it is very small.

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Helpful?
Thank BESHOY M
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear BESHOY M, We would like to thank you for continuous patronage. Your feedback is much appreciated and will be shared with the team. We look forward to having you stay with us again. Warm Regards,

Bonanjo
Reviewed 28 November 2016

I stayed at the hotel for three days which overall, was an excellent experience. WHAT I LIKED The hotel and the room were spotless which, sometimes, is a fit in Nigerian hotels The staff was friendly, attentive and very helpful when needed. There is a sense of good security right from the gate where cars get frisked and guests thoroughly...

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Helpful?
Thank Pinkjacket
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear Pinkjacket, Thank you for taking the time to comment on Tripadvisor and for choosing us as your home away from home in Nigeria while on business trip. We are glad you enjoyed your stay with us and found the location central for your business. Your feedback is much appreciated and will be shared with every member of the team....

Gaithersburg, Maryland
Reviewed 20 November 2016

Right off the bat, I didn't like this hotel. It wasn't the building, which is reasonably fresh and new. It wasn't the people at reception who were very friendly and competent. It was the signs when you came in. "Absolutely No Outside Food or Drink is Allowed in the Hotel" is the first sign you see as you are waiting...

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Helpful?
Thank Marc S
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear Marc S, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your feedback on the friendly staff, clean rooms, comfortable bed, the bar, gym as well as our swimming pool gives us an indication that we...

Ellon, United Kingdom
Reviewed 16 November 2016

I stayed here for two nights on business. I give the 4 Stars on the basis a Nigerian Hotel. The place is secure and the staff are both friendly and helpful. The have a very attentive staff in the Lobby Lounge. I stayed on a Non Smoking 4 Star Room and it was very clean but little amenities (in fact...

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Helpful?
Thank Rennie C
FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review

Dear Rennie C Thank you for leaving a feedback on your recent experience at the four Points by Sheraton Lagos. I am delighted you enjoyed your stay with us and would like to thank you for your positive comments about our hotel. The entire team is committed to seeking for newer and better ways of creating a refreshing experience for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Lagos. An Uncomplicated comfort in the heart of Lagos. The hotel features 234 spacious guest rooms and conference facilities for up to 200 guests. Relax after a day of work and in the lively outdoor atmosphere of The Office rooftop bar located on the 2nd floor. You can also enjoy a good game at the Adrenaline sports bar with several local brews The well equipped fitness center is completed by the one-of-a kind Spa that offers various treatments for local and international guests. ... more   less 

Additional Information about Four Points by Sheraton Lagos

Address: Plot 9/10, Block 2 | Oniru Chieftaincy Estate, Lagos 101008, Nigeria
Region: Nigeria > Lagos State > Lagos
Price Range: RM694 - RM1,206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Lagos 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Four Points By Sheraton Lagos Hotel Lagos
4 Points By Sheraton Lagos
Hotel Style:
#3 Spa Hotel in Lagos
#6 Business Hotel in Lagos
#7 Luxury Hotel in Lagos
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Lagos staff and other travellers.
11 questions
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Questions? Get answers from Four Points by Sheraton Lagos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to the location, I suggest a Non Smoking Room.”
 of 5 bubbles RennieC_12, 16 Nov 2016 | Read review
“Clean and well arrange room that was very spacious.”
 of 5 bubbles akpabioesien, 19 Sep 2016 | Read review
“Rooms depend on SPG status. Avoid 2nd floor by the elevator zone if you can”
 of 5 bubbles 312daleye, 28 Aug 2016 | Read review
“very good accessibility, quite spacious.”
 of 5 bubbles yvonneo694, 23 Aug 2016 | Read review
“Poolsideview rooms are a bit louder and the Sun is getting up early.”
 of 5 bubbles StefanB1171, 11 Aug 2016 | Read review
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