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Faisalabad Serena Hotel

113 reviews
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Traveller (74)
Room & Suite (19)
Dining (9)
Overview
  • Excellent38%
  • Very good44%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)Write a Review
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All reviewsbusiness tripexecutive roomexcellent servicebeautiful hotelplace to stayhigh teabeautiful gardensa great experienceexcellent staypizzarooms were cleanquality of foodday tripbbq buffetperfect placesmall hotelhotel management
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1 - 5 of 106 reviews
Reviewed 1 week ago via mobile

Located in the heart of the city, on Club Road, it is very near to the famous Clock Tower.  Spread over a vast area, with its serene gardens and stunning courtyards, it surely promises to be a relaxing place to stay.  The luxurious interiors of...More

Thank Sidney P
Response from Irfan M, Manager at Faisalabad Serena HotelResponded 4 days ago

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you felt your stay like home and were pleased with the hotel overall especially the rooms and compassionate staff. We...More

Reviewed 2 weeks ago via mobile

It was overall good stay, food was fine and room was properly maintained but surrounding sound specially from Bahar Court makes the stay little annoying, Reception was also a little off the mark which usually I don't find in such hotel.More

Thank abumuhammads2016
Response from Irfan M, Manager at Faisalabad Serena HotelResponded 2 weeks ago

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet...More

Reviewed 2 weeks ago via mobile

The hotel has now adopted a policy of charging for nights booked but not stayed. If you book for two weeks but have to leave after one week, they want to charge you for whole two weeks! A stupid policy that is anti business. Plans...More

Thank Robin H
Response from Irfan M, Manager at Faisalabad Serena HotelResponded 2 weeks ago

Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience caused during your stay. Your comments have been shared with the appropriate departments so it will be addressed...More

Reviewed 2 weeks ago via mobile

Best hotel rooms in faislabad Best location to every facility Food not that good You can make deliveries Good place for shoots Main place for conferences in Faisalabad Have pool and drinking area alsoMore

Thank Zain U
Response from Irfan M, Manager at Faisalabad Serena HotelResponded 2 weeks ago

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet...More

Reviewed 2 weeks ago via mobile

I would recommend that you book an executive room. Rooms are spacious and clean. Staff are very attentive, I felt very well looked after. Breakfast has a large choice, and the canapés in the executive lounge are very good I will stay here againMore

Thank J0B69
Response from Irfan M, Manager at Faisalabad Serena HotelResponded 2 weeks ago

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall especially with cleanliness, staff promptness, variety and quality of breakfast. We look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Shuttle Bus Service
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$148 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$148 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (74)
Room & Suite (19)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sammywin605
28 December 2017|
AnswerShow all 2 answers
Response from Robin H | Reviewed this property |
They have spirits and beer available by room service only. No actual bar. Alcohol is only available for non Muslim foreign nationals.
0
Votes
Room Tips
"Choose an executive room"
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"I think I would recomend any room in this hotel."
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"The hotel atmosphere is very quite and relaxing. If you need extra quite or extra space make a note at..."
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"Executive Rooms - First floor are good."
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