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Inkaterra Machu Picchu Pueblo Hotel

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2,326 Reviews from our TripAdvisor Community

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Showing 1,906: English reviews
London, United Kingdom
Reviewed yesterday NEW

This hotel is hidden away behind the railway station at Aquas Clientes, the touristy departure point to visit Machu Picchu in the mountains high above. Or you might retire here after walking the Inca Trail for four days. Either way it is a retreat deep in the valley. Rooms are comfortable. Staff very helpful. We had sickness here and a...

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Helpful?
Thank Zetat0urs
Edinburgh, Scotland
Reviewed 2 days ago NEW

This is a pretty property with extensive grounds, in a good location close to the train station and the town centre. Our Superior Room, which was up a gentle hill, was large and spacious and decorated in a rustic-style. The en-suite only had shower, no bath, with a vanity area and separate toilet. Service levels were good with an iron...

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Thank Alastair_8
Portsmouth, United Kingdom
Reviewed 1 week ago

An amazing and eclectic hotel which I stayed at as part of a tour of South America You feel as though you are getting back to nature but in great luxury. The staff were very welcoming and the restaurant was a joy. A wonderful touch was the possibility of open fires in the room. Highly recommended.

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Thank richardluchford
Panama City, Panama
Reviewed 1 week ago

Beautiful, very classy, the one of the worlds best spa services...the tropical grounds excellently kept, short walk to town, beautifully presented buffet, food excellent, service exquisite, this is a must stay hotel, from the very moment of arrival, everything was in order

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Helpful?
Thank 669anna
Ecommerce_Inkaterra, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, We are very glad that you enjoyed your stay with and we appreciate your lovely comments about our spa, hotel grounds, food and service. It would be a pleasure to welcome you in a next occasion at this or other Inkaterra property. Kind regards,

Atlanta, Georgia
Reviewed 1 week ago

This was a great hotel and service was impeccable. However, for what you spend to stay here, I would say look elsewhere and spend a fraction of what you would spend here. You don't get a ritz accommodations yet spend ritz prices to stay here. Mosquitos everywhere, so bring DEET bug spray. We had a room with a outdoor hot-tub,...

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Helpful?
Thank angie7740
Dallas, Texas
Reviewed 1 week ago

First of all, I need to take the blame here for allowing the travel agent to book us at this hotel. The hotel is not bad, but the place to stay would have been the Belmond which is just outside the Machu Picchu Park gate. It was a couple of hundred dollars per night difference, but it would have made...

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Thank horadam1
Royston, United Kingdom
Reviewed 2 weeks ago

Okay modern copy of a colonial hotel, comfortable and clean room, nice touches like anti mosquito kits, but seriously smelly drain let it down.. Breakfast was okay, but the ordered hot food never appeared. English TV channels, Staff polite. nice surroundings. In a good location near the station, but needs to improve

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Thank Stuart_Donald
Chicago, Illinois
Reviewed 2 weeks ago

First and foremost, the staff was unprofessional (completely unempathetic). Our room was dirty. One of the staff members signed our name for a check; my significant other was furious as this has never happened before. When it came to actually transport our luggage to a different hotel because there was no way I was staying there (5 minutes away) they...

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Helpful?
Thank Stephanie C
Ecommerce_Inkaterra, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for taking the time to share your comments with us. We are sorry to hear that your stay with us was not as expected. According to our records, you received a free upgrade so we are surprised to hear your comments about the room but we have transferred your concern to our Housekeeping department. In order...

Sydney, Australia
Reviewed 2 weeks ago

I've stayed in 4 hotels in Machu Picchu, but this one is by far the most beautiful. The rest are standard high rises, but this place is a bit nicer, with one and 2 floor buildings spread around the grounds. The hotel offers free short tours around town that you cant do otherwise. The rooms have fire places, and some...

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Thank 100by40
honolulu
Reviewed 3 weeks ago

My partner and I loved this hotel. After our long day up at Machu Picchu, coming to this tranquil property was the perfect end of our tour. Tucked away, but within a short walking distance to town and the bus/train stops, this ecological hotel is very quaint with its charming rooms, quiet locale and private setting. We enjoyed the 90...

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Thank stewardiss

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Amenities

Highlights
  • Restaurant
  • Spa
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. ... more   less 

Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Address: Railroad Km 110, Aguas Calientes, Peru
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range: RM1,605 - RM3,716 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inkaterra Machu Picchu Pueblo Hotel 3.5*
Number of rooms: 85
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Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu
Hotel Style:
#2 Spa Hotel in Aguas Calientes
#3 Family Hotel in Aguas Calientes
#3 Romantic Hotel in Aguas Calientes
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Questions & Answers

Here's what travellers have asked, with answers from Inkaterra Machu Picchu Pueblo Hotel staff and other travellers.
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Questions? Get answers from Inkaterra Machu Picchu Pueblo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a view”
 of 5 bubbles Zetat0urs, 5 Dec 2016 | Read review
“All rooms are within the forest.”
 of 5 bubbles richardluchford, 29 Nov 2016 | Read review
“Try requesting a free upgrade”
 of 5 bubbles 100by40, 17 Nov 2016 | Read review
“try to book a room with a fire place”
 of 5 bubbles vintagechina, 13 Nov 2016 | Read review
“The rooms by the train can be noisy - ask for room away from the train tracks.”
 of 5 bubbles bmaDC, 30 Oct 2016 | Read review
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