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My wife and I stayed here for one night 17/5 to 18/5 may 2018
- Great team of staff. Notably Ernesto who was very helpful in telling us where to get the bus ticket for macho picchu. Tip: The line is so much...More
2 Thank gl0betr0tter1983
Response from CasaDelSolMP, Director Comercial at Casa del Sol MachupicchuResponded 3 weeks ago
Thank you for sharing your comments in Trip Advisor. The commitment of Casa del Sol MachuPicchu is to give the best to our guests and your overall impressions about your stay are very important to us.
Thank you very much for your invaluable...More
Spent the night at Casa del Sol on recent trip to Machu Picchu. It was my birthday, and they helped me celebrate it by offering me a package including one night in a deluxe room, a 50 minute massage, dinner, and breakfast.
The room itself,...More
2 Thank drschoenbrun
Management response:Responded 23 March 2018
Many thanks for taking the time to leave your feedback following your recent stay at Casa del Sol Machupicchu Boutique Hotel. I was delighted to read that you enjoyed the seamless service we provided you with.
Please do come and stay with us...More
Great location. One block from bus stop to Machupicchu. One block from train station back to Cuzco. Clean hotel with nice sized rooms. Breakfast is included. Helpful staff. One of the nicer hotels in agua CalientesMore
2 Thank livinglarge323
Management response:Responded 3 weeks ago
First of all, let me thank you for your time and we appreciate your invaluable comments on Trip Advisor.
I felt deeply pleased to hear that you experienced a pleasant stay in Casa del Sol MachuPicchu.
Thank you for your sincere feedback, I...More
I have a travel agency in Brazil and I will make sure to never recommend this hotel to anyone because of their poor customer service. Its supposed to be a high quality and expensive hotel but they will never back you up. We were supposed...More
I came here through our tour agents after discussing staying here or Inkaterra. First thing is you get a humid/smelly room. Wifi is not existent in the lobby or in your room; no way to connect in multiple attempts. The most impressive thing was the...More
2 Thank Jorge D
Management response:Responded 4 weeks ago
I thank you for having us provided with your feedback. It was not pleasant for us to read but we do sincerely regret your disappointing experience with the WiFi and the Humid/smelly in the room. We apologize for all these failures, and we...More