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SUMAQ Machu Picchu Hotel

Travellers' Choice award winner
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SUMAQ Machu Picchu Hotel
SUMAQ Machu Picchu Hotel
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1,740 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
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Alpharetta, Georgia
Reviewed 3 days ago NEW

This is a very nice 5 star hotel in an area where luxury is unexpected. The staff were very attentive. The rooms were large and comfortable with all the amenities you would expect from this level of hotel. Our room looked right out over the river, so you could hear the soft rush of water when the drapes were open...

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Helpful?
Thank Snevill
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear guest, We thank you for choosing Sumaq during your trip to Machu Picchu. Without a doubt, we picked a privileged location so that you can stay at the foot of the Machu Picchu mountain and enjoy a beautiful view of the Vilcanota river. We hope the results had pleased you and you can return very soon. Our best regards.

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

I stayed here for one night in early May just prior to visiting Machu Picchu. From the moment I arrived my every need was catered for and it is one of these hotels where you actually don't want to leave the premises ( despite being in a bucket list location!). Having the afternoon to myself I took advantage of the...

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Helpful?
Thank RitaMarie16
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear Rita, We thank you for choosing Sumaq in your trip to Machu Picchu. We wish all of our guests can live the andean culture from the first moment. That is the main reason we offer welcome drinks when arriving to our hotel. We hope you return soon. Our best regards.

Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

Excellent hotel at base of mountain. Beautiful common areas, excellent restaurant and lounge. Fantastic rooms with views of raging river. Definitely recommend for those who desire a higher end experience.

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Helpful?
Thank kfjb
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear guest, Please accept the kind greetings of the Sumaq Machu Picchu Hotel family. It is very pleasing for us to read your review and know that you enjoyed your stay in our hotel. We hope you can return soon. Our best regards.

Santa Barbara, California
Reviewed 1 week ago NEW

Perfect location. Easy to navigate from the Machu Picchu buses and to the Peruvian train station. Hotel was immaculate. Had tea, pisco sours at the bar, and dinner included with our reservation so everything was incredibility wonderful. One of the best dinners we had while in Peru and their ceviche was awesome! Hotel staff was beyond accommodating. We were able...

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Helpful?
Thank Leah A
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear Leah, The Sumaq Machu Picchu Hotel family thank your preference during your trip to Machu Picchu. We feel glad to know that our rooms and common spaces have reached your expectations. Your review motivates us to continue working passionately and fulfilling your andean experience in this wonder of the world. We hope you return very soon. Our best regards.

Reviewed 1 week ago

The Sumaq hotel is absolutely stunning with impeccable service!! I have stayed at this hotel twice in the last 7 months because I love Peru and Machu Picchu so much. The staff go above and beyond to ensure each guest has a wonderful experience. The food is amazing and the bar/lounge areas are extremely comfortable. The spa is one of...

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Helpful?
Thank Kelly C
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear Kelly, Please accept the kind greetings of the Sumaq Machu Picchu Hotel family. It is very pleasing for us to read your review and know that you enjoyed your stay in our hotel. We have designed our rooms in detail to make sure your confort is maximized. Our staff feels deeply humble for your appreciations. We hope you can...

Denver, Colorado
Reviewed 1 week ago via mobile

The Sumaq was amazing! Very comfortable rooms where you are able to fall asleep to the roar of the river below. Nothing is left to chance. Breakfast and dinner were included- we were consistently impressed with the food and service.. and the Pisco Sour- was the best we found! Can't think of how you'd go wrong at the Sumaq! We'll...

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Helpful?
Thank Fins32
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear guest, Please accept the kind greetings of the Sumaq Machu Picchu Hotel family. We are glad to know you enjoyed the service, food and Pisco Sour. Our hotel rests on a privileged location to make sure you have a quick access to the mountains, as the near ruins and the train and bus stations. We will continue working to...

Ventnor City, New Jersey
Reviewed 1 week ago via mobile

Outstanding customer service, Excellent value for the price. Highly recommend this hotel for a discriminating traveler. The majority of the staff speak excellent English. High tea and all meals were included in our package. Completely worth the expense.

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Helpful?
Thank justine s
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear, Mr. Justine, Please accept the greetings of the Sumaq Machu Picchu Hotel family. We thank your preference during your trip to Machu Picchu. Your review motivates us to continue working passionately. Our mission is to be part of the marvelous experience our guests live in the santuary. We hope you can return very soon. Our best regards.

Houston, Texas
Reviewed 1 week ago

After four days hiking the Inca Trail, the warm welcome and convivial, relaxed ambience of this contemporary, upscale property were greatly appreciated. Plenty of friendly staff were on hand to offer assistance - from dinner recommendations, nearby activities and even hand-delivering our luggage to the train station. We enjoyed the variety of delicious breakfast offerings (homemade pastries and fresh local...

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Helpful?
Thank curiositas_jojo
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear guest, The Sumaq Machu Picchu Hotel family thank your preference. All of our guests, when reaching the train station, are offered a welcome drink and an appetizer, all this with the sole purpuse of giving you the highest confort possible. We hope you enjoyed your visit to the mountain of Machu Picchu and your soon return. Our best regards.

New York City, New York
Reviewed 1 week ago via mobile

We spent 2 nights at the SUMAQ in early May 2017 - we had come from the JW Marriott in Cusco, so we had some high expectations! SUMAQ blew us away. Their beds (and pillows) were FAR superior to what we had experienced in Cusco. I can sleep on those beds for the rest of my life! And honestly, at...

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1Thank Joanna K
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear Joanna, Please accept the kind greetings form the Sumaq Machu Picchu Hotel family. Our efforts are focused on giving you the best confort experience in our hotel, and the opportunity to be one of the first ones to visit Machu Picchu and see the sunrise on the santuary mountains. We wish to inform you that since 2016, we are...

Wellington NZ
Reviewed 2 weeks ago

We had a junior suite which was amazing unfortunately house keeping had not replenished supplies in the bath room or the espresso machine, no shampoo, soap, conditioner and only milo. A quick trip to reception and it was sorted. The room was immaculate and the double spa bath overlooking the river good fun. The downside of the river was the...

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Helpful?
Thank KiwiTraveller063
AsesorViajes, Director de Relaciones con Clientes at SUMAQ Machu Picchu Hotel, responded to this review

Dear guest, The Sumaq Machu Picchu Hotel family thank your preference. Your review motivates us to continue improving and working everyday in our mission to offer the highest quality service to our guests. Only then we can be the foundation of your marvelous experience in Machu Picchu. We hope you return soon. Our best rewards.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance. ... more   less 

Additional Information about SUMAQ Machu Picchu Hotel

Address: Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes 18, Peru
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range: RM1,509 - RM2,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SUMAQ Machu Picchu Hotel 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Hotel Style:
#1 Green Hotel in Aguas Calientes
#1 Spa Hotel in Aguas Calientes
#1 Family Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
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Questions & Answers

Here's what travellers have asked, with answers from SUMAQ Machu Picchu Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view”
Snevill, 20 May 2017 | Read review
“Had a view of the river, which was beautiful to look at and fall asleep to.”
780leaha, 16 May 2017 | Read review
“River view is unforgettable!”
curiositas_jojo, 10 May 2017 | Read review
“look out on the river with balcony if possible”
peterj86, 3 May 2017 | Read review
“do not get a room on the first floor”
spaintravelerAtlanta, 1 May 2017 | Read review
5 of 5
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US$329* /night
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Prices are for 1 room, 2 adults
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