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Heritance Kandalama

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$199*
US$119*
Great Deal
US$139*
US$121*
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Heritance Kandalama
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3,374 Reviews from our TripAdvisor Community

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Showing 2,855: English reviews
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Reviewed 4 days ago NEWvia mobile

It was alll great just had problem with bats at night for there are a lot of them!! But the buffet were super tasty all the foods . The infinity pools view was awesome. Moreover the guy with the flute during the sunset next to the pool makes u feel the calmness of the place and u enjoy the view👌

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Helpful?
1Thank Haroutioun A
Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Beautiful views and great concept, this hotel is nested in the middle of the Sri Lankan jungle and very open to the nature around. Rooms are basic but nice, you feel like you are in a lodge. Staff is helpful. Pleasant and convenient place to stay with lots to visit around including the Sigyria rock.

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Helpful?
Thank Stephanie M
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. Please visit us again and we assure that you will experience superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

London
Reviewed 6 days ago NEW

Our second trip to Kanadalama and although the hotel is now over twenty years old, it is as magical and breathtaking as ever. Bawa's magnifiicent architecture melds into the landscape beautifully and it is the most enchanting place to stay. Wildlife a- plenty or just sunbathe by the pool overlooking the lake. The food was outstanding, the service fantastic and...

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Helpful?
1Thank ABDBtravels
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

switzerland
Reviewed 1 week ago NEW

This hotel is blended into the scenery. The monkeys happily roam the hallways and balconies. Great infinity pool. Staff friendly and hard-working. The food was good - local dishes better than western food. Our room had a fantastic Jacuzzi bath and rain shower. The lighting in the room was a little odd to work out. AC kept the mosquitoes away...

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Helpful?
Thank swissmiss3
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is a pleasure to see that you all have had a very relaxing vacation with breathtaking scenery at Heritance Kandalama. We are eager to welcome you and your loved ones back at Heritance Kandalama and we assure that you will gain more exciting experiences during your next tour too. Yours Sincerely, Priyan Wijeratne, Executive General Manager,...

england, UK
Reviewed 1 week ago via mobile

On arriving at the hotel I was greeted with a flower and some fresh juice which was lovely. Checkin took a while and the staff didn't seem to know what they were doing. The hotel itself is magnificent and our panoramic room was fantastic. We regularly had monkeys visiting our balcony (ensuring the doors were locked at all times) which...

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Helpful?
1Thank dottynb
Reviewed 1 week ago via mobile

This is the best place I've ever been. It was great I didn't want to leave, views are breathtaking. Rooms are very clean, food was amazing and staff were very helpful. Go back in a heartbeat. The elephant safari is a must!!

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Helpful?
Thank Rachel N
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. We are pleased to see that you have received excellent service from our staff members; I shall surely convey your sentiments with them. Please visit us again and we assure that you will...

Rome, New York
Reviewed 1 week ago

One of the massive hotel in Sri Lanka. best place for who loves wildlife. Food was soo delicious and served creatively. helpfull staff they know our expectations. we fed for the monkeys wondering everywhere. relaxed property. we will visit again and highly recommend this lovely place

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Helpful?
1Thank stephanhindle521
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is a pleasure to see that you all have had a very relaxing vacation with breathtaking scenery at Heritance Kandalama. We are eager to welcome you and your loved ones back at Heritance Kandalama and we assure that you will gain more exciting experiences during your next tour too. Yours Sincerely, Priyan Wijeratne, Executive General Manager,...

Reviewed 1 week ago

We have visited last year and superb ECO hotel and we stayed 1night in Royal suite. It was fantastic and Nice view as well. Staff also really friendly. I would love to come to this hotel when during my vacation to my mother land.

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Helpful?
Thank Gayan M
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. Please visit us again and we assure that you will experience superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

Melbourne, Australia
Reviewed 1 week ago via mobile

Stayed for 3 nights on the seventh floor. We wanted good views of the lake and we weren't disappointed. This is a large hotel consequently be prepared for long distance walks to the central lobby and restaurant locations. The hotel facilities are fairly sparse and although there are 3 pools, the lounges are few and far between. Service around the...

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Helpful?
Thank Monticat1
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

Emirate of Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

The Property is very dramatic,set into rocks and dripping in foliage and vines. Great position. Unfortunately things went a bit wrong from the start,no early check in as agreed,a complete mess up of the booking ( through Booking.com ) and an EXTREMELY loud children's /staff party going on. The service in the bar and by the pool was very poor,due...

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Helpful?
Thank Carrie W

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: RM661 - RM1,296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Priceline, Hotwire, Travelocity, Agoda, Booking.com, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Heritance Kandalama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Family Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Spa Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
34 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the Sigirya wing has wonderful views of the lake and Sigiriya beyond.”
ABDBtravels, 24 Apr 2017 | Read review
“We got an upgrade without asking for it - nice surprise.”
swissmiss3, 23 Apr 2017 | Read review
“New section high floor overlooking the Lake”
Mick0072013, 21 Apr 2017 | Read review
“Breath taking views, Excellent food, Excellent Service, Value for money”
cecilratnayake, 21 Apr 2017 | Read review
“Some rooms have the view of "Sigiriya Rock Fortress"”
TheCalculus, 14 Apr 2017 | Read review
5 of 5
Agoda.com
US$119* /night
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Hotels.comUS$139
PricelineUS$121
TripAdvisorUS$119
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*Disclaimer
Prices are for 1 room, 2 adults
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