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Heritance Kandalama

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1 room 2 adults 0 children
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Heritance Kandalama
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3,307 Reviews from our TripAdvisor Community

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Showing 2,800: English reviews
Reviewed 2 weeks ago

After a drive up an un-made track to reach this hotel, it's not until you arrive and enter that you realise how stunning the location is. It's almost like it's been carved out of the hillside, the views from the open air walkways and the rooms themselves are simply spectacular. The view from our double aspect room was probably the...

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Helpful?
Thank GregG333333
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. We truly regret to see the oversights you had to encounter during your stay; we currently do not have Wi-Fi facilities on the main restaurant. We will ensure to rectify the same during...

Kandy, Sri Lanka
Reviewed 2 weeks ago via mobile

This hotel has the largeat buffet in Sri Lanka. Great surrounding. Rooms should be improved. There are lot of places to visit nearby. There is a lake nearby which is very beautiful. Pools are not enough. Pools are very crowded.

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Thank zan2clz
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

New York, NY
Reviewed 2 weeks ago

My wife and I stayed at this architectural masterpiece 15 years ago and now once again as the leaders of a group tour of 21 friends. The setting is magnificent; the rooms are fine; the food is excellent. It is intentionally "in the middle of nowhere" but from there many Sri Lanka sites and activities are easy. I had just...

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Helpful?
Thank Trup
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. It is our pleasure to see that you visited us for the second time. We truly regret on the inconveniences with regard to the package. Also please note that the additional charges were...

Guildford, United Kingdom
Reviewed 2 weeks ago

Stayed here for two nights on our tour..from the minute I arrived new we would love it. Amazing location set in the jungle. Very very quiet and lots of cheeky monkeys around. Met Monica the elephant but didn't have a ride. Our room was very comfortable overlooking the lake. Lovely bathroom with Glass wall which was very different for a...

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1Thank suehatton47
Massachusetts
Reviewed 2 weeks ago via mobile

Beautiful hotel built into a jungle cliff overlooking a vast lake in the central mountains. Five star services, chlorinated water, pool, outstanding buffets with incredible food diversity, and great service. Rooms are comfortable and quiet, all with views. Ballooning available, and close to National parks / elephants.

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Thank docbruce
Colombo, Sri Lanka
Reviewed 2 weeks ago via mobile

Myself and my husband stayed at the Heritance Kandalama for 2 nights and we enjoyed the stay. The hotel is so much attached to the nature and feels like having all the luxury in the mid of heavy forest. The architecture of the hotel is amazing as to see how much hard work has gone into conserve the nature. That's...

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1Thank Th_Gam
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

If you love animals, this is the place to be! you literally walk past monkeys, lizards, bats and many more during ur stay. The rooms are nice and they have 3 beautiful pools one of which is an infinity pool. Its a bit far so I would recommend you get at least half board.

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1Thank EsraShabib
Reviewed 2 weeks ago

The hotel was recommended by a friend, and with the expectation of a different experience of hotel property. The location is remote, away from any city, and situated on a lake. Therefore, for those looking to get away from civilization, this is a good option. The property is well-designed, using the rock of the hill it is built out off...

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1Thank AldrinSilva
Perth, Australia
Reviewed 3 weeks ago

The Heritance is an amazing hotel. It is built into the side of massive granite hill - with the jungle hanging over it. The views are incredible. There are animals everywhere. The facilities, food and staff are first rate. Pushpa (the staff member looking after our room) deserves special mention - the decorations he left in the room made my...

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Thank DavidatRaphael
Reviewed 3 weeks ago via mobile

Great value overall for what you pay. The buffet dinner looks unappealing at first but was fantastic and really good quality. The service is efficient and thorough. The rooms/hotel may need some updating overall but still quite an impressive setting. The pools are small and there's often no room. The road up to hotel is painfully rustic but that's part...

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Helpful?
Thank Maximilian F

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: RM829 - RM1,320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Family Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Spa Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
33 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the river view room”
 of 5 bubbles parakramad2017, 21 Mar 2017 | Read review
“Rooms are surrounded by views of forest and lake.”
 of 5 bubbles andrewwbatchelor, 21 Mar 2017 | Read review
“Rooms closer to the main part of the hotel are quieter as the hotels main air con unit is in front of the hotel on the east end!”
 of 5 bubbles 280philipk, 19 Mar 2017 | Read review
“Choose a room on the recption level floor facing the lake”
 of 5 bubbles 611sunseekers, 16 Mar 2017 | Read review
“Ask for Dambulla Wing with the view of Sigriya Rock”
 of 5 bubbles muhammedr11, 14 Mar 2017 | Read review
5 of 5