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Heritance Kandalama

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3,119 Reviews from our TripAdvisor Community

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Showing 2,642: English reviews
St Albans
Reviewed 14 March 2015 via mobile

This was my Second stay as I was there 17 years ago. I found it still had the wow factor. Perfect food, perfect staff & perfect location & architecture. We saw a lot of animals too! Will definitely come again

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Helpful?
Thank MMCKR
Heritance K, General Manager at Heritance Kandalama, responded to this review

It gives us a great pleasure to note that you visited us after a lapse of 17 years. During the period, we have moved from strength to strength and your comments take the point. Since your previous visit, Heritance Kandalama has acquired a banquet facility located on the 6th floor in the Dambulla Wing providing a stunning panoramic view of...

Los Angeles, California
Reviewed 12 March 2015

Without Question, this is An Amazing, Excellent, Outstanding, Top of the Line Hotel. A Favorite. TOP of the Line. Wonderful location overlooking the Beautiful lake, it will take your breath away. This Hotel is without a Doubt, TOP OF THE LINE and Nothing Short of OUTSTANDING. Treatment is Five Star Plus, Exceptional Well Trained Staff, Delicious Buffets, and the Rooms...

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Helpful?
Thank mrfoxycat
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday destination in the midst of the most historical getaways of Sri Lanka. Also, thank you for the time devoted in posting an insightful review regarding your holiday experience in Trip Advisor. We are indeed delighted to note that you have enjoyed the...

Palm Springs, California
Reviewed 12 March 2015

I am a fan of modern architecture and wanted to stay here as soon as I saw pictures of the place. It didn't disappoint. This is a stunningly beautiful place, an attraction in itself. I had a car and driver and Sigirya was 15 minutes, Dambulla 10-15 minutes, Anuradhapura 1 hour, Polonnaruwa 1 hour 20 minutes from the hotel. Outstanding...

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Helpful?
Thank asinglman
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

manila, philippines
Reviewed 12 March 2015

It was quite a long drive from Colombo to Dambulla, and with such a long trip the least that you will expect is to have inconvenience during the check in. We were welcomed right away as soon as we stepped out from the car and ushered to their cafe and immediately gave us refreshment and a nicely smelled cold tower....

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Helpful?
Thank gracezablan
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

New York
Reviewed 11 March 2015 via mobile

I knew very little about Sri Lanka and a bit concerned after a very long drive from Colombo. But the hotel is spectacular and the staff is lovely. Our drivers were fantastic and we were able to arrange all our excursions impromptu. Highly recommend.

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Helpful?
1Thank Jason D
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

Lincoln, United Kingdom
Reviewed 10 March 2015

We spent 3 nights here at the start of our Sri Lanka trip and loved it. Amazing setting and building, good location for Dambulla and Sigiriya. Very good room and facilities - just loved being able to sit in the jacuzzi and watch the monkeys, birds and other wildlife. The food was very good ( we actually preferred the buffet...

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Helpful?
Thank marmin
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday destination in the midst of the most historical getaways of Sri Lanka. Also, thank you for the time devoted in posting an insightful review regarding your holiday experience in Trip Advisor. We are indeed delighted to note that you have enjoyed the...

Dublin, Ireland
Reviewed 10 March 2015

I loved this hotel. It's in the perfect location to see Sigiriya, to do an Elephant Safari and to visit Polonnaruwa. The views from the hotel are breath taking. The rooms are great, buffet is fantastic and staff are helpful. I stayed here at the start of my trip and was able to totally relax here. My only criticism of...

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Helpful?
1Thank Durkles
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday destination in the midst of the most historical getaways of Sri Lanka. Also, thank you for the time devoted in posting an insightful review regarding your holiday experience in Trip Advisor. We are indeed delighted to note that you have enjoyed the...

Seattle, Washington
Reviewed 9 March 2015

Great location overlooking the beautiful lake. This hotel has it all…. five star treatment, exceptional staff, fantastic buffets, and rooms with incredible views. There is a lot to do and see in and around the hotel. The staff keep the place tidy and inviting. The rooms are small but very comfortable. And the view from my balcony overlooking the lake...

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Helpful?
Thank a h
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday destination in the midst of the most historical getaways of Sri Lanka. Also, thank you for the time devoted in posting an insightful review regarding your holiday experience in Trip Advisor. We are indeed delighted to note that you have enjoyed the...

Rijswijk, The Netherlands
Reviewed 8 March 2015

This hotel is so large!, but you don't notice it. It is really one of the masterpieces of architect Jeffrey Bawa. The hotel 900m long hotel and 7 floors high hotel is entirely build in the jungle and the plants are growing over it. You have a great few on the Kandalama tank with on the other site of the...

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Helpful?
Thank DionysNL
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting an insightful feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer...

Alexandria, United Kingdom
Reviewed 7 March 2015

Just back from Sri Lanka on our 10th trip. Once again we stayed at the Heritance Hotel Kandalama. 3rd time now. Such a great place in a lovely location. Views are amazing, infinity pool has an amazing view. Staff were lovely and very attentive. They couldn't do enough for you. The food was excellent. We chose to stay there as...

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Helpful?
1Thank MARYM M
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday destination in the midst of the most historical getaways of Sri Lanka. Also, thank you for the time devoted in posting an insightful review regarding your holiday experience in Trip Advisor. We are indeed delighted to note that you have enjoyed the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: RM869 - RM2,478 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Spa Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Romantic Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
26 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are beautifully located with a view”
 of 5 bubbles ghadiok, 8 Dec 2016 | Read review
“Room with the Jacuzzi !!!”
 of 5 bubbles thushanh, 7 Dec 2016 | Read review
“Panoramic view rooms on 6th and 7th floor.”
 of 5 bubbles JoergS495, 3 Dec 2016 | Read review
“ask for a higher level”
 of 5 bubbles RAYAN2509, 1 Dec 2016 | Read review
“rooms facing the plains”
 of 5 bubbles 145praveenc, 30 Nov 2016 | Read review
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