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Citrus Hikkaduwa

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Citrus Hikkaduwa
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681 Reviews from our TripAdvisor Community

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Showing 507: English reviews
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We were really disappointed with the Citrus, which on the internet looks clean and modern. When we arrived it took us 3 hours to check in and we refused two rooms based on their appearance - one had a cracked window taped up with sellotape and the other was a pool view 'superior' room which had a horrible bathroom. The...

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Helpful?
Thank Kjr89
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, We are disappointed to note that your stay with us left much to be desired. The comments highlighted in your review regarding specific areas of operation have been taken into account and shared with the relevant superiors to ensure that the experience does not repeat itself with another guest. We are extremely aggrieved for any inconvenience caused...

Germany
Reviewed 2 days ago NEW

Food was very good,, people are working is wonder full.Restourant staff is very good,reseption staff good,room boy also good. Clean rooms and the front of the hotel beach is good. Music is better for young people.😀😀. Pool and the garden area is good.punsiri is good helpful man. All together everything is good.I hope I will come again..

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Helpful?
Thank brosch b
Kalubowila West, null, Sri Lanka
Reviewed 5 days ago NEW

We had a superb relaxing time over at Citrus Hikkaduwa...It’s a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious... Rooms are very clean and maintained while outside is beautifully done. Well maintained hospital. I highly recommend the hotel for locals and foreigners. I would probably choose Citrus Hikkaduwa...

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Helpful?
Thank Gihani M
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you for reviewing you stay with us and we hope we contributed to some lovely happy holiday memories. We look forward to welcoming you back soon. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Reviewed 6 days ago NEWvia mobile

For my last three days here in the country I visited this gorgeous hotel. Fantastic beach view scenes, staff who are very attentive and willing to go the double extra mile to make you feel relaxed at all times. Food standards and spreads of food were amazing .The Duty manager Amal was always there to answer any questions or help...

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Helpful?
Thank Andrew D
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your experience with the Trip Advisor community. It is delightful to note that you had a wonderful stay experience and that our standards and services exceeded your expectations. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Copenhagen Region, Denmark
Reviewed 1 week ago NEW

I had a really good stay on this hotel. The room has a good size and perfectly clean. The restaurant is very good! And if you want to try something else there is a lot of restaurants near by! They have a nice pool and if you want the beach there is a good one only 300 meters from the...

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Helpful?
Thank Henrik N
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your experience with the Trip Advisor community. It is delightful to note that you had a wonderful stay experience and that our standards and services exceeded your expectations. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Moscow, Russia
Reviewed 1 week ago

Location is nice. At the right side the beach for swimming, at the left side - spots for serf. Swimming pool is clean. In the evening karaoke, dance and etc. The food is different and tasty. You can change the money and rent a bike very close.

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Helpful?
Thank julia i
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you for reviewing you stay with us and we hope we contributed to some lovely happy holiday memories. We look forward to welcoming you back soon. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Melbourne, Australia
Reviewed 1 week ago

Average Hotel in beautiful Hikkaduwa. Friendly staff. Breakfast not great but room service was superb. Hikkaduwa Coral reef five minutes away. Couldn't get the room booked on line at the time of check in. Front desk managed to organize .

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Helpful?
Thank Chamrenu
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide valuable feedback and we value your patronage. Your positive comments are noted however, we are deeply concerned about your other comments. Rest assured, we have already taken steps to rectify this issue as we want to provide the best hotel service to all our guests. Best regards, On behalf...

Reviewed 1 week ago via mobile

We had a night stay few moths back. We did not expect a five star treat from a four star hotel, However we were welcomed warmly by the friendly staff. This was the old Corel rock I guess. Food was fine and rooms have been modified Thank you Citrus 🍊

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Helpful?
Thank Thenuka T
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you so much for taking the time share your experience with the Trip Advisor community. It is delightful to note that you had a wonderful stay experience and that our standards and services exceeded your expectations. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Reviewed 2 weeks ago

we stayed at citrus hikkaduwa for two days.one of the best holiday we stayed in srilanka. we arrived to the hotel at 01.00pm we get a warm welcome from the hotel reception staff and it was a busy day. little bit crowded.After a quick chek-in we went to the rooms.rooms were clean & little bit small. but its value for...

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Helpful?
Thank Chamil F
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, Thank you for reviewing you stay with us and we hope we contributed to some lovely happy holiday memories. We look forward to welcoming you back soon. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

Reviewed 3 weeks ago via mobile

When i heard that we are having the get together at citrus hikkaduwa i was so excited. But i was kind of disappointed because of some syatem issues. Even after paying a 50% advance we couldn't have a room till 11.30 as it was fully crowded. Anyways the food is very tasty and had a good variety pf dishes to...

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Helpful?
Thank Shalindi
Citrus L, Manager at Citrus Hikkaduwa, responded to this review

Dear Valued Guest, It is delightful to note that your experience at Citrus Hikkaduwa was a pleasant one and we are glad that you enjoyed the buffet and cuisine. We look forward to seeing you again soon. Best regards, On behalf of the Citrus team, Natasha Vandort (natasha@citrusleisure.com)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Miles of golden sands. Days spent lazing on the beach in the heart of Sri Lanka's Southern Coastal Belt, or exploring the ocean, diving shipwrecks, and snorkeling the reef. Poolside cocktails. Seaside lobster. Beach walks. Rainforest excursions. Friendly smiles and personalized service, whether you are a first-time guest or one of the many repeat visitors. We look forward to seeing you. ... more   less 

Additional Information about Citrus Hikkaduwa

Address: 400 Galle Road, Hikkaduwa 80240, Sri Lanka
Region: Sri Lanka > Southern Province > Hikkaduwa
Price Range: RM281 - RM817 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citrus Hikkaduwa 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Citrus Hikkaduwa Hotel Hikkaduwa
Amaya Reef Hikkaduwa
Amaya Reef Hotel Hikkaduwa
Hotel Style:
#3 Luxury Hotel in Hikkaduwa
#5 On the Beach Hotel in Hikkaduwa
#7 Family Hotel in Hikkaduwa
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hikkaduwa staff and other travellers.
18 questions
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Questions? Get answers from Citrus Hikkaduwa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fantastic service with clean rooms”
 of 5 bubbles gihanim, 1 Dec 2016 | Read review
“2nd,3rd & 4th floor rooms have Better sea view.”
 of 5 bubbles chamilf2016, 21 Nov 2016 | Read review
“4th floor rooms have excellent views of indian ocean”
 of 5 bubbles kavingag, 9 Nov 2016 | Read review
“Nothing to say. Recommend not to choose this hotel”
 of 5 bubbles 776lahirug, 30 Oct 2016 | Read review
“At the 4th floor”
 of 5 bubbles TourDriverInSrilanka, 26 Oct 2016 | Read review
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