We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Tourmaline Hotel

Show Prices
#22 of 58 Hotels in Kandy
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Tourmaline Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

340 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 258: English reviews
Start your review of Tourmaline Hotel
 Click to rate
London, United Kingdom
Reviewed 1 week ago

Comfortable and clean accommodation. Amiable and willing staff. No significant shortcomings. Well run hotel. Not far from the theatre that hosts traditional cultural song and dance performances. Free wifi and a pool.

 Report
Helpful?
Thank Dornick
United Kingdom
Reviewed 2 weeks ago

Traffic in Kandy is problematic at the best of times, and the hill-climb to the Tourmaline and its twin Topaz hotel additionally necesitates a shuttle bus - even small tour buses cannot manage. The swimming pool is at the Topaz, but a short walk/climb from both, and the attendant with the towels not always present. Restaurant indifferent, rooms a bit...

 Report
Helpful?
Thank Hampshire_Gardener
Göteborg, Västra Götaland, Sweden
Reviewed 11 February 2017

Our tour company booked this hotel on our behalf. We were upgraded to the "Presidential Suite," which was really nice and spacious (had a jacuzzi tub). Unfortunately, we didn't get to enjoy all of the hotel amenities. Would have been nice to use the pool! Great location and friendly staff. Beautiful view. The breakfast buffet was good (fruit, eggs, etc).

 Report
Helpful?
Thank Caralina F
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Izmir, Turkey
Reviewed 6 February 2017

this hotel is completely disaster especially personal and location.if you don't want to your holiday turn into a nightmare ,you should think more than 2 times. However ı did reservation 2 month when ı went the hotel they said us there wasn't any avaiable room for us to stay ;and they send us another hotel at midnight.Also arriving to hotel...

 Report
Helpful?
2Thank musatafa ç
Coventry, United Kingdom
Reviewed 15 January 2017 via mobile

Excellent location in the hills. Beautiful view of the mountains. Room was lovely although in need of a little upgrade. Seemed quite tired. Staff were lovely and helpful. Good restaurant with lovely view. Breakfast not brilliant for English. But omelette bar available. Nice pool with bar. Location makes the hotel. Nice but tired hotel.

 Report
Helpful?
Thank julie B
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Colombo, Sri Lanka
Reviewed 20 December 2016

I meant to write this review earlier but my busy schedule kept me from doing it. However, I am writing this because my experience at Tourmaline was wonderful. I spent a night there with my wife and it was part of our honeymoon tour. The highlight of this hotel was the friendly and hospitable staff. They were very efficient and...

 Report
Helpful?
Thank Sudeepa M
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Vanløse, Staden Kobenhavn, Denmark
Reviewed 8 November 2016 via mobile

I visited the hotel with my wife and two year old son. We arrived tired after a three hour drive from Sigiriya. When we arrived there was some kind of tea ceremony, which we found a bit odd and awkward. It lasted for about 30 minutes, even though we would've preferred to be shown to our room. We've booked four...

 Report
Helpful?
Thank Sebastian T
Reviewed 2 November 2016

Stayed for one night in this hotel and enjoyed every second, thanks to the incredible views, food, staff and room! Very good hotel. Not noisy.from check in to check out it was great stay .good pool.clean rooms.service is good.always smile faces.give all info what u need.value for your money.

 Report
Helpful?
Thank Dananjaya A
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Reviewed 15 October 2016 via mobile

In terms of guest reception the hotel is amazing, with the candle lighting ceremony and courteous staff. The view from the reception area windows is delightful. And at first glance the room was lovely. And then you really take a look. The water pressure in the shower is terrible. The beds are terrible, and I got a bad backache. There...

 Report
Helpful?
Thank Yael H
Kolkata (Calcutta), India
Reviewed 9 October 2016

We stayed for 2 nights here. Extremely courteous staffs. They welcomed us at the hotel by lighting up the candle tray and at the request of the lady at the reception the same was lighted by my daughter. The hotel is away from the hustle and bustle of the city. Excellent views from the room ( deluxe ). Breakfast had...

 Report
Helpful?
Thank rahul46329
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

208 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (201)
Viewed
View from Room (28)
Viewed
Room/Suite (40)
Viewed
Dining (16)
Viewed
Hotel & Grounds (22)
Viewed
Pool/Beach Area (7)
Viewed
Bathroom (11)
Viewed
Family/Play Areas (3)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (1)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kandy hotels
1.9 km away
OZO Kandy Sri Lanka
OZO Kandy Sri Lanka
#10 of 58 in Kandy
846 reviews
2.2 km away
Hotel Thilanka
Hotel Thilanka
#14 of 58 in Kandy
1,192 reviews
1.9 km away
Earl's Regent Hotel
Earl's Regent Hotel
#8 of 58 in Kandy
662 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Amaara Sky Hotel Kandy
Amaara Sky Hotel Kandy
#11 of 58 in Kandy
356 reviews
1.2 km away
Kandy City Hotel
Kandy City Hotel
#24 of 58 in Kandy
274 reviews
3.3 km away
Randholee Resort & Spa
Randholee Resort & Spa
#21 of 58 in Kandy
394 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Refurbished in 2009, Hotel Tourmaline has evolved over the years to portray a resort lifestyle that caters to the discerning traveler. With painstaking attention to detail—from its elegant exterior, cuisine and ambience, the hotel is ideal for both the business as well as leisure traveler. The natural scenic beauty that surrounds the hotel creates the perfect relaxing atmosphere to help you unwind and enjoy the many modern amenities that make your stay a memorable one. ... more   less 

Additional Information about Tourmaline Hotel

Address: Aniwatte, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: RM345 - RM841 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tourmaline Hotel 3.5*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Hotels.com, Orbitz, Travelocity and Expedia so you can book your Tourmaline Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Kandy
#8 Spa Hotel in Kandy
#10 Romantic Hotel in Kandy
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Tourmaline Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Tourmaline Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“otel is too old you can bring your hair dryer.”
 of 5 bubbles musatafa_, 5 Feb 2017 | Read review
“Deluxe rooms have decent view of the hill”
 of 5 bubbles rahul46329, 9 Oct 2016 | Read review
“Nothing I can say, I think they were all tired looking.”
 of 5 bubbles PaulN256, 16 Sep 2016 | Read review
“we had a twin room facing away from the city”
 of 5 bubbles sarahmL5237AB, 9 Aug 2016 | Read review
“Just don't bother. Basil Fawlty School of Hotel Management Graduates.”
 of 5 bubbles JayM579, 9 Jul 2016 | Read review
5 of 5