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27/08/2017 28/08/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    US$162
    US$149
    SAVE US$13
    US$157
    US$157
    Traveller (1654)
    Room & Suite (415)
    Pool & Beach (285)
    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (604 reviews)
    “cold room” (21 reviews)
    “sri lanka” (231 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Cinnamon Citadel Kandy
    Deals (13)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Superior Room Non refundable
      US$162US$149
      View Deal
    • Superior Double Room - Non-refundable
      US$157
      View Deal
    • Superior Double Room - Room only- Non Refundable
      US$157
      View Deal
    View all 13 deals from US$149
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    Write a Review
    Reviews (2,441)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    21 - 25 of 1,941 reviews

    Reviewed 3 weeks ago via mobile

    Let me begin by saying that the bar and pool areas are simply stunning and give this property a real wow factor. The bar food is tasty and reasonably priced. As an accommodation destination, it is let down in other areas. The room were stayed...More

    Thank POC-CW
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 weeks ago

    Dear Guest , Thank you for taking the time to share your feedback on Tripadvisor . We thank you for your detailed feedback, we do regret that there were certain aspects of your stay with us which did not have a positive impact on your...More

    Reviewed 4 weeks ago via mobile

    Stayed 2 nights in this hotel. Nice pool, nice lounge area. But very noisy rooms, could hear early wake up call from neighbours and could hear neighbours talking. Woke up 2 nights at 5:30 AM (!) because of a very loud noise (kichen?). Our rooms...More

    Thank jacqueline k
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 weeks ago

    Dear Guest , Thank you for taking the time to share your feedback on Tripadvisor . We thank you for your detailed & candid feedback. We are happy to note that you liked the pool and bar lounge and we do regret that there were...More

    Reviewed 4 weeks ago

    This hotel is in nice location. Has good scenery. The food is delicious. It is wonderful in the morning. But in the evening there is some small flying animals(Winged) attacking. And nobody has informed us to stay in the evening.More

    Thank Isuru L
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 weeks ago

    Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 4 weeks ago

    It was an awesome experience. We have stay in hotel for two nights. both day and night in hotel was great. view and climate was good. Friendly and active staff made guests happy. They always greeting us, specially in restaurant. guests can enjoy from delicious...More

    Thank dilini2017
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 4 weeks ago

    Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your honeymoon stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our...More

    Reviewed 4 weeks ago

    My Husband and I stayed at the Cinnamon Citadel for 5 nights in June 2017 and could not recommend this hotel more! We stayed here for the first part of our Honeymoon. The staff were soooooooo friendly and helpful. The restaurant staff would speak to...More

    Thank sianm05
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 4 weeks ago

    Dear Guest, It’s always a delight to read a positive feedback from our guest. Thank you for taking the time to share your detailed feedback on TripAdvisor. I am so impressed and I would like to extend my sincerest gratitude for taking the time and...More

    Earl's Regent Hotel
    773 reviews
    #9 of 55 hotels in Kandy
     
    Tourmaline Hotel
    358 reviews
    #21 of 55 hotels in Kandy
     
    Elephant Stables
    536 reviews
    #1 of 55 hotels in Kandy
     
    Villa Rosa
    337 reviews
    #3 of 55 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Orbitz, ACCOR, Hotels.com, Agoda, Ctrip TA, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1654)
    Room & Suite (415)
    Pool & Beach (285)
    Dining (190)
    Hotel & Grounds (919)
    Bathroom (41)
    Nearby
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    .73 km away
     
    Elephant Stables
    536 reviews
    1.60 km away
     
    Earl's Regent Hotel
    773 reviews
    2.87 km away
     
    Tourmaline Hotel
    358 reviews
    1.58 km away
     
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    Nearby Attractions
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    1.31 km away
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    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    dazed_dizzy
    15 March 2017|
    AnswerShow all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    Room Tips
    "Rooms close from the pier are noisy"
    Read review
    "Ask for a room in the main building."
    Read review
    "Any of the rooms at a higher level"
    Read review
    "room with balcony"
    Read review
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