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    Cinnamon Citadel Kandy

    124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    May 15
    May 16
    1 room, 2 adults, 0 children
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    Traveller (1578)
    Room & Suite (407)
    Pool & Beach (275)
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    Overview

    • Excellent40%
    • Very good42%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (585 reviews)
    “cold room” (21 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    5 Star Hotel
    All hotel details
    Earl's Regency
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    Rooms
    15 May16 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 24 March 2016

    The location of this hotel is really great - we had a good room with a balcony overlooking the river and a nice bathroom and shower. The dinner buffet was fairly small and pretty average as was the breakfast buffet and I'm afraid the staff...More

    Helpful?
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel Kandy

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 23 March 2016 via mobile

    We spent one night on the way from Nuwara Eliya to Galle. The location, next to the Mahaweli river is beautiful. The staff were courteous and professional. This is a larger hotel with long winding corridors so if you are looking for a more warm...More

    Helpful?
    Response from FowmeIBRAHIM, Assistant manager at Cinnamon Citadel Kandy

    Dear Guest, We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide...More

    Reviewed 23 March 2016

    We stayed at the Cinnamon Citadel Kandy as part of a holiday to Sri Lanka to celebrate our 40th Wedding Anniversary. We arrived on the actual anniversary itself and our driver with help from the Kuoni rep arranged for our hotel room to be decorated...More

    Helpful?1  
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel Kandy

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 21 March 2016

    Very nice 4 star hotel located in river side with nice river view rooms. I want to thank first DJ Travels they had been chosen these all beautiful hotels for us. This hotel link had been sent to us by e-mail before we arrive to...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest , We would like to thank you for taking the time to share your feedback on Tripadvisor following your recent stay with us. We are delighted to learn that you had a truly enjoyable experience and our products and services were meeting your...More

    Reviewed 21 March 2016

    This is not the hotel for you who wants to head down to Kandy city every now and then, it is too far from the city too do that. This is the hotel for you who want to stay at a calm place, by the...More

    Helpful?
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel Kandy

    Dear Guest. Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Earl's Regency
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    Earl's Regent Hotel
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    Theva Residency
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$74 - US$225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    Photos
    Traveller (1578)
    Room & Suite (407)
    Pool & Beach (275)
    Dining (188)
    Nearby
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    Questions & AnswersAsk a question
    dazed_dizzy
    is it possible to walk to Kandy, and how long would it take?
    15 March 2017|
    Answer Show all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    kinza c
    is there an elevator in the hotel? i was hoping of getting a room on higher floor. or are there only stairs?
    8 February 2017|
    Answer Show all 4 answers
    Response from Jason W | Reviewed this property |
    yes there is.. but the ground floor rooms are better with a personal garden and river view
    0
    Votes
    jonmarkgreen
    Does the hotel offer shuttle buses to Kandy on a regular basis? Or are Tuks Tuks always waiting outside?
    8 February 2017|
    Answer Show all 7 answers
    Response from AselaDeSilva | Reviewed this property |
    yes tuk tuks always there
    1
    Vote
    Room Tips
    "Best views are overlooking the pool area and river beyond."
    Read review
    "any room -its a peaceful place."
    Read review
    "Garden Villa Rooms"
    Read review
    "Book on the Hotel website for best rates"
    Read review