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We stayed at this hotel for 2 nights on our honeymoon. The communal areas of the hotel are really attractive, modern and clean. Our room was nice with a good view out onto the river. Staff were very helpful and friendly and keen to receive...More
1 Thank dollyg19
Response from FowmeIBRAHIM, Assiatant Manager at Cinnamon Citadel KandyResponded 10 October 2016
Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More
The location is lovely by the river. One cannot feel that they are in busy city of Kandy once inside the hotel. Rooms are comfortable. Friendly staff. Pool area is great place to relax. AS usual like other Cinnamon hotels, buffet was excellent. Lots of...More
Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 9 October 2016
We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide...More
The room are very clean and big.
The view on the river are wonderful.
Staff is nice.
Restaurant and food are great.
The hotel is modern and confortable.
Khan, the naan chief is very friendly and take care of you . Thank you to him...More
2 Thank stéphanie s
Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 8 October 2016
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to...More
We arrived late in the evening from the famous festival "Buddha's Tooth in Kandy." To our surprise, we got a room on the basement floor. to reach it is necessary to go down a lot of stairs (and of course also to get them to...More
1 Thank aviram g
Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 5 October 2016
Thank you for your feedback following your recent stay with us.
We regret any inconvenience that may have been caused to you during your stay with us. We do have elevators for the top floors but not for the others floors. Any special...More
We spent one night at this hotel set on the banks of the river outside busy Kandy. Arrived early enough to enjoy a swim in the pool. Lots of tourist buses bring visitors. Clean, good service and food. Catered to Western and Asian tastes.
Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 2 October 2016
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Response from Golfnut5472 | Reviewed this property |
There are several restaurants nearby. You may have to take a cab or a tuk tuk. Visit to the Tooth Temple is a must. You will also find a food court in a mall nearby this temple. Excellent dining options available at this... More
There are several restaurants nearby. You may have to take a cab or a tuk tuk. Visit to the Tooth Temple is a must. You will also find a food court in a mall nearby this temple. Excellent dining options available at this food court. Not certain about ATM's, but confident that you will find them.