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Senani Hotel

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Senani Hotel
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288 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Prague
Reviewed 1 week ago NEWvia mobile

Recently stayed at Senani hotel while on an intrepid food experience of Sri Lanka. The location and stunning mountain views where great but our room was tired and need of a refurbish. Plus we looked into rooftop, no mountain views for us! We really enjoyed our breakfast overlooking the mountains. The pool was delightful but very public near the reception...

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Helpful?
Thank Helen R
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Helen R, Thank you for share your stay experience in our trip advisor page and thank you for your time, I have taken great note of your comments as it always allow to improve our services.We are happy to inform our guest that we are going to make additional changes to all our rooms by the end of the...

Goteborg, Sweden
Reviewed 2 weeks ago via mobile

Did not enough research before booking this hotel. It turned out that the swimming pool was placed in the shadows which was a huge disappointment after a day in a car. Our family room (two kids) was large enough for 4 single beds. Large bathroom that needs a decent scrub around the bath tub edges. No shower curtain turned the...

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Helpful?
Thank Astrid72
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Astrid72, Thank you for your comments. We are happy to inform our guest that we are going to make additional changes to all our rooms by the end of the year and hope to see you again. Thank you

malaysia
Reviewed 3 weeks ago via mobile

I usually dont write bad reviews but this time I have to. I stayed in this hotel as my tour leader could not get me the intial hotel as it was fully booked.Upon checking in wit my fly we were given 2 rooms..One gor my girls in the newer wing which was not too bad but my hubby n myself...

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Helpful?
Thank agloryMalaysia
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Guest, Many thanks for submitting your review. We understand that your overall experience was not exceptional and we do apologise for this. We’ll be sure to pass your valuable feedback directly to the management.As this is the best way for us to improve the services & facilities we offer. If you wish to contact us directly to give us...

Tel Aviv, Israel
Reviewed 14 January 2017 via mobile

The hotel location is peaceful and the view from the restaurant is fantastic. The breakfast buffet had a large selection but as always in Sri Lanka the coffee was not up to much. The rooms were serviceable and clean but the bathroom very small. We were on the bottom floor and there was a lot of noise from the kitchen...

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Helpful?
Thank Nomes74
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Nomes74, Thank you for share your stay experience in our trip advisor page and thank you for your time, I have taken great note of your comments as it always allow to improve our services\ We wish you well and hope to have the privilege of welcoming you again at Senani Hotel Kandy. Thank you & warm regards

Pretoria, South Africa
Reviewed 9 January 2017

The basement room that we got, was quite musty and due to its proximity to the staff quarters, was quite loud. The bathrooms were large and spacious. The restaurant for breakfast was fine but the evening selection and food was not very good. The WIFI was very slow and unreliable. The hotel lies above the city and the views were...

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Helpful?
Thank libica
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Libica, Thank you for taking the time to write a review about your recent visit to Senani Hotel. We appreciate your kind words,In the meantime,I can assure you that we will look into the points you highlighted & looking forward to welcoming you back to Senani Hotel in the near future. Thank you & warm regards.

Sydney, Australia
Reviewed 21 December 2016

Nice service and staff. Great pool to cool off in. However the bathrooms were extremely mouldy and smelly. The windows didnt open and the Venetians were damaged. So the bathroom never gets air. Sheets too small on single beds. Beds lumpy and thin lumpy pillows too. Stay somewhere else- closer to town.

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Helpful?
Thank yogi31
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear SYogi31, Thank you for taking the time to write a review about your recent visit to Senani Hotel. We appreciate your kind words,In the meantime,I can assure you that we will look into the points you highlighted & looking forward to welcoming you back to Senani Hotel in the near future. Thank you & warm regards.

Amsterdam, The Netherlands
Reviewed 27 November 2016 via mobile

There is something about Kandy, the name promises a lot, especially the buzzing Temple of the Tooth, yet, it feels a bit overrated. Same can be said about the Senani Hotel. Mountain & lake view from restaurant is great (if you are lucky to have one of the few tables at the edge) but that couldn't be said about the...

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Helpful?
1Thank Robert K
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Robert K, Many thanks for submitting your review. We understand that your overall experience was not exceptional and we do apologize for this. We’ll be sure to pass your valuable feedback directly to the management.As this is the best way for us to improve the services & facilities we offer. If you wish to contact us directly to give...

Nottingham, United Kingdom
Reviewed 12 November 2016

For me this hotel was a little too far from the town of Kandy as I like to walk you need the services of a tuk tuk. On the positive side the staff were lovely and the food for both breakfast and dinner was very good. The rooms were small and basic, the beds soft and springy. Sadly I feel...

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Helpful?
Thank Jenny C
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Jenny C, Thank you for taking the time to write a review about your recent visit to Senani Hotel. We appreciate your kind words,In the meantime,I can assure you that we will look into the points you highlighted & looking forward to welcoming you back to Senani Hotel in the near future. Thank you & warm regards.

Dubai, United Arab Emirates
Reviewed 9 October 2016

I stayed here after a long tour of Kandy, including the Tooth Temple, Kandy Lake and watching a cultural show in the city centre. The hotel has three floors with no lift. I stayed in the 3F with a good view of the pool and some parts overlooking the city. They have average selection of breakfast but the views are...

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Helpful?
Thank Art L
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Art L, Thank you for your feedback on your stay with us. Thank you so much for your positive feedback on our Hotel. Commendation like this really motivates us to strive to perform better. We hope we will have the pleasure of welcoming you back to the Senani Hotel in the near future. Thank you and best regards.

Sydney, Australia
Reviewed 23 September 2016

Located on a hillside with reasonable views. The hotel looks updated from the outside, around the reception, pool and dining areas but I can't say the same for the rooms. The mattresses are too springy, blinds in the bathroom bent and damaged, allowing "great views" from the outside, hot water was only lukewarm and the worst of it all was...

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Helpful?
Thank Norm216
Manager_OakRaySenani, Manager at Senani Hotel, responded to this review

Dear Norm2016, Thank you for taking the time to write a review about your recent visit to Senani Hotel. We appreciate your kind words,In the meantime,I can assure you that we will look into the points you highlighted & looking forward to welcoming you back to Senani Hotel in the near future. Thank you & warm regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Senani Hotel, a comfortable and luxurious hotel in the hill Capital. Here the guests can avail the modern comforts in a homely atmosphere. Relaxation in absolute Privacy in Luxury. Surrounded by breathtaking view of Sri Lanka's famous Hunnasgiriya and Knuckles mountain range. You can enjoy the warmth and traditional Kandyan hospitality and the tourists can move around easily from here and visit a large number of grand historical sites, which are part of rich cultural heritage of Sri Lanka ... more   less 

Additional Information about Senani Hotel

Address: No. 167 / 1, Rajapihilla Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: RM333 - RM529 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Senani Hotel 2*
Number of rooms: 33
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Also Known As:
Senani Hotel Kandy
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Questions & Answers

Here's what travellers have asked, with answers from Senani Hotel staff and other travellers.
2 questions
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Mumbai (Bombay), India
over a year ago

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Questions? Get answers from Senani Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“none of them”
 of 5 bubbles yogi31, 20 Dec 2016 | Read review
“Ask for a room with city views.”
 of 5 bubbles Norm216, 22 Sep 2016 | Read review
“1st floor and 2nd floor rooms should be good :)”
 of 5 bubbles Yalasafarimostwanted, 23 Aug 2016 | Read review
“Not under the dining room as the noise can be heard at least two stories down”
 of 5 bubbles alp390, 9 Jul 2016 | Read review
“nothing wow to talk about”
 of 5 bubbles 971deepj, 8 Jul 2016 | Read review
5 of 5