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Hotel Elephant Bay

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184 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Reviewed 2 April 2016 via mobile

This was the worst place we've stayed in here in Sri Lanka. The man that helped us with our bags and cleaned the rooms was nice and helpful, but the rest of the service was poor and unorganised. The tables and chairs were dirty and uncomfortable! The food wasn't very nice and we're pleased we only had one night there....

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Helpful?
1Thank cshrl
shipley
Reviewed 1 April 2016

The hotel was clean and comfortable. We had a balcony but unfortunately didn't use it due to the heat. The view of the river was amazing, you could sit in the restaurant/bar area all day and watch the elephants bathe. The food menu wasn't extensive but the food was good (the flies were quite annoying). There was one member of...

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Thank kingprawn66
Nuwara Eliya, Sri Lanka
Reviewed 30 March 2016 via mobile

Thank you Elephant Bay. You gave us wonderful time. We enjoyed your kind service ,Good meals ,Beautiful environment .... Priyantha who working housekeeping department makes more valuable place to the hotel... Thank you. We visit once again

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Thank Harsha N
Lesmahagow, United Kingdom
Reviewed 4 March 2016

After visiting the Pinnawela Elephant Orphanage on a very hot day, it was a pleasure to have a very good lunch and a drink at a table overlooking the river where the elephants were splashing and playing.The view was outstanding.

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Thank BrackenLiz
Prague, Czech Republic
Reviewed 3 February 2016

The hotel is right by the river, where every day at 10 AM and 4PM to come to bathe group of elephants from the nearby Elephant Orphanage. The hotel features a nice garden with seating and rooms where you will find everything you need for 1 night. A long time in the hotel I would not recommend it. During our...

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1Thank Autographstars
Antibes, France
Reviewed 21 January 2016

Half of the restaurant was smoked because of a fish barbecue they did inside! In addition the tablecloth was very dirty. When we ask to change it, they did it. But they just set one less dirty! Obviously already used. The chairs were brackish as well, with food on them.

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Thank Lolo0606
Houston, Texas
Reviewed 18 January 2016 via mobile

Reminiscent of marigold hotel with spectacular view of the river . It really needs a good clean. I don't mind basic as Long as they clean . This is not a clean hotel. The other hotels appear to be no better. This is the best one of the lot. I personally would make it to the next town

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Thank jaanausa
Reviewed 11 January 2016 via mobile

I been in srilanka for a 12 days and today was the worst day ever i spent in here since we reach late and after check in " our homestay had no restaurant " we decide to have dinner at nearby so we be advised to try it there is only one person as staff and as a waiters and...

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Thank Moe I
Reviewed 9 January 2016

This hotels is amazing, the views of the elephants bathing and being able to feed them was out this world, the staff were very friendly especially Priyantha from the services department who assisted on arrival and managed to move us to a room (119) with the best views ever of the elephants feeding, a night at this hotel needs to...

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Thank Markgale173
Fullerton, California
Reviewed 3 January 2016 via mobile

The hotel was hospitable and the brakefast was good. But the following should be taken into consideration. 1. The room key could open both rooms. This is a safety and privacy issue. 2. The wi fi sucks and the connection process was very difficult. Thank you.

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Helpful?
Thank Anthony G

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the heart of Pinnawala, Hotel Elephant Bay is right across from the famous elephant orphanage. It provides rooms with large private balconies and spectacular views of Ma Oya River.Rooms are bright and airy, with simple decor and furnishings. They feature a flat-screen cable TV, a tea/coffee maker and private bathroom facilities.Guests can enjoy leisurely strolls in the tropical garden or make use of the hotel’s sun terrace. The Elephant Bay Hotel offers bike rental facilities for guests’ convenience. Various activities like hiking and fishing are available.Ivory Inn Restaurant serves international dishes. Room service is provided.The Elephant Bay Hotel is a 70-minute drive from Bandaranaike International Airport and a 2-hour drive from Colombo. It is an easy drive to cities like Kandy and Nuwara Eliya. ... more   less 

Additional Information about Hotel Elephant Bay

Address: Hotel Elephant Bay Road, Pinnawala, Sri Lanka
Region: Sri Lanka > Sabaragamuwa Province > Pinnawala
Price Range: RM187 - RM267 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Elephant Bay 2*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Elephant Bay staff and other travellers.
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Abu Dhabi, United Arab Emirates

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift. So if you find it difficult to climb stairs ask foe ground floor room”
 of 5 bubbles BushHas, 16 Oct 2016 | Read review
“river view is a must”
 of 5 bubbles 725angien, 2 Oct 2016 | Read review
“Did not stay here just used the restraurant”
 of 5 bubbles ChrisP53, 18 Apr 2016 | Read review
“Request a river room view.”
 of 5 bubbles kingprawn66, 31 Mar 2016 | Read review
“rooms facing the water, we were in 119 and it was amazing”
 of 5 bubbles Markgale173, 8 Jan 2016 | Read review
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