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Fleur de Chine Hotel Sun Moon Lake

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Fleur de Chine Hotel Sun Moon Lake
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700 Reviews from our TripAdvisor Community

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There are newer reviews for Fleur de Chine Hotel Sun Moon Lake
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Showing 243: English reviews
San Francisco
Reviewed 11 December 2016

Stayed here for one night while on a tour. This hotel is located right on Sun Moon Lake. There is an indoor pool and communal hot spring at the hotel. My room was a decent size. All drinks and fruits in the mini bar are included with the room. Each room in the hotel has its own hot spring which...

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Helpful?
Thank Danimal2007
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Danimal2007, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

San Antonio, Texas
Reviewed 8 December 2016 via mobile

May be because I was spoiled by Silks Place Taroko before checking in this place. Review for Classic Lakeview Suite Lakeview 1. Checking in - fast 2. Room- big 3. View. Here's where it starts going down hill. I picked this particular room due to the view BUT we were given the ugliest location available. There was a roof that...

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Helpful?
1Thank mjpatterson
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our "sincere "apologies for any inconvenience during your stay. We immediately convey to get the relevant departments to discuss and work out a better service. All staffs of Fleur de Chine hotel are continuously trained in order to provide our guests high- quality...

Los Altos, California
Reviewed 30 November 2016

This hotel is on a hill overlooking the lake. A room with a lake view is better than a room with a mountain view, and more expensive. Hotel and room are very nice, and very modern. There is a shuttle to take you to the bus stop (no train stations or airports nearby). There is at least one guided hike....

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Helpful?
Thank emananon
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Emananon, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

Los Angeles, California
Reviewed 26 November 2016 via mobile

If you are a couple looking for a romantic get away and have money to spend maybe Lalu is a good choice but if you have kids this is def the place to be though they are good for romantic get away as well as they have a beautiful rooftop lounge that was just immaculate. Big pool on floor one...

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Helpful?
Thank daikin
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear daikin, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our...

Queens, New York
Reviewed 24 November 2016 via mobile

Very elegant place to stay in Sun Moon Lake. The hospitality was over the top. Beautiful pools and hot springs. Breakfast and dinner were also very nice. I would definitely recommend staying here on your next visit to Taiwan.

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Helpful?
Thank Matt G
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Matt G, Thank you so much for your positive review of Fleur de Chine Hotel! We are very glad to hear that our location was pleasant for you on your visit to Sun Moon Lake and that you enjoyed our room, foods, and service. We hope to see you with us again in the future. Kind regards, Winifred General...

Reviewed 17 November 2016 via mobile

1st visit and the view is fantastic. Room is clean but a bit small for 4 pax. Bath room have ample of space. Breakfast and dinner is excellence with huge varieties of choices. The wasabi is process fresh and the taste is good. Recommended.

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Helpful?
Thank JY T
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear JY T, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with...

Reviewed 11 November 2016

The room is nice and cozy. The room is clean with bathtub that could fill with hot spring water. The hot spring may not be the best I have ever been but it is good enough. The quality of room supply is awesome and the free breakfast is amazing. The pool feels like an outdoor one but keeps your privacy....

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Helpful?
1Thank William T
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear William T, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with...

Sydney
Reviewed 10 November 2016

This hotel is right on the lake with some incredible views. there is a choice of 9 restaurants however the food we ate in the lobby bar/cafe was bland & not that enjoyable. What made up for that though was the hot springs in the hotel. I really recommend the nakes springs as its much more an experience. Its like...

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1Thank grantatmaroubra
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear grantatmaroubra Thank you for sharing your valuable comment of Fleur de Chine Hotel! We are very happy to hear that you enjoyed our rooms, services, food. Your feedback is critical in helping us provide an outstanding experience as our every guests. And, please accept our sincerely apologize for any inconveniences caused during your stay. Regarding your points about the...

Reviewed 9 November 2016 via mobile

The staff is very friendly, but the way things work here reminds me of Fawlty Towers comedy. If you choose to have the buffet for dinner, you have 2 choices of time: 5 pm, or 7pm. And you have to chose before you even check in. I don't know when I'm going to be hungry a week in advance. why...

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Helpful?
Thank Travelots61
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our "sincere "apologies for any inconvenience during your stay. Regarding to your points, the "flexibility "for the dinner time, because we include 2 meals in room package, we would like to know the exact time that you like to take the dinner before...

tpe
Reviewed 6 November 2016

The hotel's website booking system is a joke. You cannot book a room through the website without printing out a request and writing your credit card on it and faxing/emailing it to the hotel again. That is, the info and credit card information you typed in on the website is close to nothing... This kind of low-tech is unbelievable. Nice...

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Thank tyst
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our sincerely apologies for any inconveniences during your stay. Regarding to your points which include the check-in process is inefficient ; too many guests while dining, immediately we convey to the relevant departments to discuss and solve the issues so that we can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fleur de Chine Hotel Sun Moon Lake

Address: No.23 Zhong Zheng Road, Sun Moon Lake, Nantou, Taiwan
Region: Taiwan > Nantou
Price Range: RM1,306 - RM2,892 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleur de Chine Hotel Sun Moon Lake 5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Fenisia Hotel Nantou
Fleur De Chine Hotel Sun Moon Lake Taiwan/Nantou
Hotel Style:
#1 Spa Hotel in Nantou
#1 Luxury Hotel in Nantou
#1 Family Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from Fleur de Chine Hotel Sun Moon Lake staff and other travellers.
5 questions
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Questions? Get answers from Fleur de Chine Hotel Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A guest room faced to the lake.”
 of 5 bubbles DrJayMic, 17 Jan 2017 | Read review
“Japanese style room with lake view is really a great experience.”
 of 5 bubbles anthonylJ136FP, 8 Jan 2017 | Read review
“get room with a lake view”
 of 5 bubbles emananon, 29 Nov 2016 | Read review
“Get a full view of the lake room”
 of 5 bubbles grantatmaroubra, 9 Nov 2016 | Read review
“Choose lake view rooms in western style. Rooms closer to the elevator might have better view.”
 of 5 bubbles tyst, 5 Nov 2016 | Read review
5 of 5