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The Wen Wan Resort Sun Moon Lake

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The Wen Wan Resort Sun Moon Lake
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594 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Reviewed 4 days ago NEWvia mobile

We stayed at the Wen Wan Resort with 2 kids. The hotel is definitely a 5 star + hotel with delicious food, gorgeous view and excellent service. Will sure recommend others to stay at this hotel if they come to here. We will stay here again in our next visit.

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Thank Thomas B
San Francisco
Reviewed 1 week ago via mobile

Overall good experience, but has some room for improvement. Pros: tho location, the view, the hot springs, the 'sky walk' balcony, the sparkling fruits favored water, room size, etc. Cons: the service, the price, no free upgrade for rooms (even when they has plenty of other rooms left), lack attention to details (swimming pool area, etc) More to come later.

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Thank whchuang
Reviewed 1 week ago via mobile

I walked in to this hotel due to disliking my previous hotel room. I tried to book a family room on agoda with a full view of the lake. Upon arrival. The front desk lady cindy insisted that all rooms booked through agoda only offered side views of the lake and if i wanted to get a room with a...

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Thank 196christinat
Reviewed 5 March 2017 via mobile

You can see the beautiful sun moon lake here. A really amazing atmosphere when walking on the glass floor at 60 meters height. Perfect location to view the sun moon lake at once. Kids enjoy running on the skywalk.

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Thank Glory H
Honolulu, Hawaii
Reviewed 2 March 2017

Very spacious, beautiful room with your own onsen filled with onsen water. Food was average, but the grounds and the view was awesome. Didn't have have a chance to visit the small town but it looked interesting. Would go back again

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Thank John M
Reviewed 1 March 2017 via mobile

Really location. You can get a good view from almost all the rooms. Staffs are very friendly and can speak in English. Nice place to stay if you are around. Lots of food options around and the communications are gods as well.

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Thank Soumya S
A TripAdvisor Member
1 review
Reviewed 19 February 2017 via mobile

好位置好地點 房間夠大景色佳 晚餐套餐足以飽食 溫泉不錯 但服務人員親切但人數太少 經驗不足 以致早餐補菜速度慢 房間設備有受損 建議固定巡視修繕留意冬季健身房游泳池開放到7點 後方有步道可以行走 停車方便 Within walking distance of the dock, where the boat rides are popular. Nearby trails are less touristy. Overall an excellent place to stay for a getaway weekend.

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Thank A TripAdvisor Member
Stockholm, Sweden
Reviewed 19 February 2017 via mobile

Nice view with great atmosphere 💕 Excellent hotel service with cozy environment 👍🏻. It suits for a family reunion 🎉🎉🎉🎉🎉 房間環境舒適,早上起床可以看到完整的日月潭湖景,飯店的景觀台可以挑戰自己的膽量,透明的地板可以讓你感覺像站在日月潭上方,白天與傍晚會呈現不同景景緻,適合情侶或家族旅遊的好選擇!

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Thank chienchienkan
Reviewed 7 February 2017 via mobile

This is one of the top hotels in SunMoon Lake area! The facilities are luxury and staffs are very friendly... Bring your music collections and enjoy the hot spring in the room! Enjoy the fine dinning on the 11 F with splendid lake view. Highly recommended!

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Thank Simon C L
Taipei, Taiwan
Reviewed 2 February 2017 via mobile

房價五星級,硬體設施也算五星,但房間角落細節處灰塵沒有清乾淨,涼扇上都是灰。床很舒適,浴室很棒。服務跟餐食只有兩星,早晚餐非常令人失望菜色少且不美味,補菜也很慢,比一些商務旅館的buffet還差。不會再來了,一樣的價位會選擇住雲品。 The facilities are great, but service only deserved 2 stars. Especially buffet (both breakfast and dinner) are disasters, not delicious at all. I will never stay here again.

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Thank EileenChiu

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included

Additional Information about The Wen Wan Resort Sun Moon Lake

Address: No.139 Zhongxing Road, Shueishe Village, Yuchi Town, Nantou, Taiwan
Region: Taiwan > Nantou
Price Range: RM1,624 - RM2,574 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Wen Wan Resort Sun Moon Lake 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Luxury Hotel in Nantou
#2 Spa Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Wen Wan Resort Sun Moon Lake staff and other travellers.
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Questions? Get answers from The Wen Wan Resort Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room at higher level with lake view.”
RichardMeng, 25 Feb 2015 | Read review
“Choose higher floor. All rooms are facing sun moon lake.”
415dorism, 16 Feb 2015 | Read review
“above 5F have beautiful view ,”
612stanleyy, 23 Aug 2014 | Read review
“All rooms have lake views!”
jasongbusan, 10 Dec 2013 | Read review
“-Ask for a room on a higher floor with a lake view -From the layout of the floor plan, rooms ending in X06, X07 and X08 on the higher floors seem to have the best unobstructed views of the lake. (X = floor #) Rooms X09 seem to be sunken back and will not have 180 degree view of the lake.”
  • Fruit vinegars in the fridge
  • Tea and water
  • View of the golden sail from the room
  • Beautiful view of Sun Moon Lake from the balcony
  • Balcony
  • Hot spring tub
  • Bathroom - toiletries provided
  • Large rooms, comfortable beds
pnpadventures, 5 Jul 2013 | Read review
5 of 5