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Lealea Garden Hotels-Sun Moon Lake-Moon

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80 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Reviewed 6 January 2017

I took my parents here and I booked on their own website a promotion plan that states 2 nights and 2 rooms. Everything went well the first day until I got a phone call from the hotel the second day close to noon time, the front desk had asked us if we ready to checkout because it's checkout time, and...

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Helpful?
Thank Julia S
lealeatpe, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you for your feedback and choosing to stay with us. Please accept our most sincere apologies for the inconvenience caused. We will improve the quality of our staff and strive to do better. Hope every guest have more comfortable stay. May I contact you? We want to know the situation then we can improve. If OK please contact us....

Ottawa
Reviewed 4 January 2017 via mobile

Also named as The Richforest hotel -日月潭儷山林會館. A few minutes walking away from Ita Thao pier and 10 minutes walking to Sun moon lake ropeway (cable car) via ita thao lakeside trail. Very cozy place to stay with lake view room and dining area. Enjoy game room, pool and Suna. You can take boat or public bus from shueishu bus...

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Helpful?
Thank Kanataman
lealeatpe, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you for your feedback. We will strive to do better, and hope every guest have more comfortable stay. Thank you for choosing to stay with us, looking forward to seeing you again.

Penang Island, Malaysia
Reviewed 11 November 2016

After visit of Sun Moon Lake decided stay a night in Lealea Garden Hotel. Very peaceful quite location, good for calming and relaxing after bustling city stay in Taipei. Hotel is kinda of new and surrounding with shop, food, souvenirs within walking distance. Love it !

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Helpful?
Thank Irene_G1206
CINDYWU104, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you for choosing to stay with as. It is good to know that you enjoyed your stay at Lealea Garden Hotel-Moon. It has been our pleasure to be of service to you on this occasion and we look forward to welcoming you back. Thank you.

Singapore, Singapore
Reviewed 25 July 2016

Specifically asked for Rooms that faces the lake and not on the first floor. If you, you'll be sleeping in rooms that is facing roads with people walking pass your bedroom window. Was told that the room facing the lakes are usually family room. Which means 2 queen bed. Be prepared to pay more for the view. The hotel do...

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Helpful?
1Thank LiHia
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you for your s feedback. we will strive to do better, and hope every guest have more comfortable stay. Lealea hotel have great location, you can enjoy wonderful scenery of sun moon lake. Thank you for choosing lealea hotel, looking forward to seeing you again.

Hong Kong, China
Reviewed 10 May 2016

We stayed here for 2 nights, I wouldn't say the price is cheap but we are satisfied. The rooms are modern and clean, one came with a balcony with partial lake view, nice for us to hang out and enjoy the snacks we got from the town. The hotel also provided us with bicycles to ride around town, just register...

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Helpful?
Thank michwander
lealea_servicemoon, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you very much for taking your time and giving us your feedback. It's our honored to serve you. We'll keeping to improve the quality of service, and providing nicer service for our lovely guest. Thank you for choosing Lea-Lea Garden hotel, looking forward to seeing you again. Have a nice day.

Singapore, Singapore
Reviewed 5 May 2016 via mobile

Lealea garden hotel- moon lake is located in a good area, very close to the famous sunmoon lake and the local attractions. Though I feel their main branch, the sunmoon lake hotel has even better location that's right next to the lake. Service is great in hotel, receptionists were very friendly and helpful. They helped us resource and arrange for...

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Helpful?
Thank Celia L
lealea_servicemoon, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you very much for taking your time and giving us your feedback. It's our honored to serve you. Thank you for choosing Lea-Lea Garden hotel, looking forward to seeing you again. Have a nice day.

Taipei, Taiwan
Reviewed 8 April 2016

very clean hotel close to the lakeside. the rooms are very clean, breakfast can be ver busy with local tourists so beware. you can use the swimming pool and sauna at the hotel down the road. staff are helpful and will give you a map

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Helpful?
Thank yoginidee
lealeatpe, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you for your supporting. we will strive to do better and give our guest the best service. we are looking forward to seeing you.

Kuala Lumpur, Malaysia
Reviewed 8 April 2016 via mobile

This is a nice hotel with modern facilities and friendly staff. The big disappointment is the breakfast. Very limited choices, and the choices that there were, were not well prepared. In addition, considering the location on a beautiful lake, the breakfast area is stark with no view or atmosphere. Really not what you would expect from a hotel of this...

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Helpful?
Thank GeoffvHees
lealeatpe, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you very much for taking your time and giving us your feedback. It is good to know that you enjoyed our staffs services. We will strive to improve the quality of breakfast. We are looking forward to providing you a better service on your next visit.

singapore
Reviewed 6 April 2016 via mobile

Our group of four people stayed two nights( 29/3 till 31/3/16) in Lealea Garden Hotels-Moon Lake Yuchi . The location is convenient as it is within walking distance to the many shops and eateries. We were pleased that the room is spacious and clean and well-maintained. However there were few areas that need improvements: 1.There was no porter or trolley...

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Helpful?
Thank Swee-Cheng
lealeatpe, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank you very much for taking your time and giving us your feedback. It is good to know that you enjoyed our room. unfortunately, we are very sorry that you feel inconvenient during the time you stay at our hotel. We will strive to improve the quality of service and breakfast. We are looking forward to providing you a better...

Manila, Philippines
Reviewed 26 February 2016

We stayed at Lealea Richforest Hotel for 3 nights. The hotel was marvelous! It had a quaint, homey lobby staffed by friendly front office personnel. The rooms were cozy, boasting of wood-finish, cabin-like interiors - the perfect sleeping and relaxation place to match the serene mood of Sun Moon Lake. Food was typical Chinese, without much fusion choices for picky...

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Helpful?
Thank Carie V
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake-Moon, responded to this review

Thank your to advise, the hotel will continue again hard and look forward to you coming to provide more opinions next time, thank you. Have a nice day.

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Standing next to the lakeside trail of the cable car station, the MOON LAKE is original with unique totems of the Itathao Tribe. The lobby follows a Bali style design and the chair of weaving integrated in the bricks present aboriginal feature. It brings travelers a relaxing and romantic holiday atmosphereThe “Starry Moonlight Restaurant” at the top floor of the Moon Lake Garden Hotel overlooks the waters and mountains of Sun Moon Lake, and is right under bright and clear starry sky. We give you where is filled with delicacies and beautiful views. ... more   less 

Additional Information about Lealea Garden Hotels-Sun Moon Lake-Moon

Address: No.71 Shuixiu Street, Yuchi Town, Nantou 555, Taiwan
Region: Taiwan > Nantou
Price Range: RM549 - RM1,032 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lealea Garden Hotels-Sun Moon Lake-Moon 3.5*
Number of rooms: 48
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Also Known As:
Lealea Garden Hotels-Sun Moon Lake-Moon Taiwan/Nantou
Hotel Style:
#10 Spa Hotel in Nantou
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Questions & Answers

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Questions? Get answers from Lealea Garden Hotels-Sun Moon Lake-Moon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the lake.”
 of 5 bubbles LiHia, 24 Jul 2016 | Read review
“Ask for a lake view room.”
 of 5 bubbles heathert783, 20 Jan 2016 | Read review
“if you use American Express card, you can get 2 nights for price of 1.”
 of 5 bubbles seigwailo, 3 Oct 2015 | Read review
“water front view is good but not special because there is a building directly in front , partially blocking lake view”
 of 5 bubbles 451sunt, 29 May 2015 | Read review
“One side seem to face a bank with a balcony and the other side the street which is not attractive .”
 of 5 bubbles hinau, 21 Jul 2014 | Read review
5 of 5