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Hotel Bocas del Toro

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365 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Andes, New York, United States
Reviewed 4 days ago NEW

Our spacious room #4, has a balcony & comfortable lounge chairs w/ table overlooking the water, perfect for sitting out at night, listening to the (abundant) nightlife and seeing the sunrise (much quieter ;-). Super comfortable king bed, fantastic shower & air conditioning made this a wonderful stay. We expected noise at night, after all, this is Bocas, a 'happening'...

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Helpful?
Thank Cheryl T
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear Cheryl T, Thanks for your comments. We're glad you enjoyed your room, from the bed to the shower to the balcony and view. Yes, Bocas town is known for it's nightlife, and we're in the center of it all!

Minneapolis, Minnesota
Reviewed 5 days ago NEWvia mobile

This hotel is old but has charm and a central location. It is overpriced for the condition. The room was functional but not comfortable. The air conditioner did not reduce the humidity. However, the staff was very pleasant and helpful.

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Helpful?
Thank teacherpam88
Wold, Manager at Hotel Bocas del Toro, responded to this review

Dear teacherpam88, Thank you for taking the time to share your feedback. . We work hard to deliver an exceptional guest experience. We are pleased to know you enjoyed our friendly and helpful staff . Because you booked with a travel agent we were not made aware of the rate you were charged. We offer online booking with competitive rates...

Reviewed 1 week ago via mobile

The family suite is the best with a double bed and 3 singles which are well spaced. The balcony boasts a breathtaking sea view. The hotel rooms are clean and well decorated. Rooms with city views also have balconies. The hotel has a restaurant downstairs where you will receive a warm welcome by staff and a great selection of food...

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Helpful?
Thank MissA_1972
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear MissA_1972, Thank you for the detailed review. We're pleased you enjoyed the family suite and fantastic view! Thanks for mentioning the clean rooms. Glad you had the chance to enjoy the restaurant and bar also. Hope to see you again one day.

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

So I have to preface this by saying that I have stayed here many times over the years (going back throughout 14 years) so of course when I brought my family I wanted to have them have the same experience I remembered. NOT. To start off I remember reading a fee bad reviews and thinking, this people are just expecting...

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Helpful?
1Thank Bola2218
Wold, Manager at Hotel Bocas del Toro, responded to this review

Dear Bola2218, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are pleased to know you enjoyed our...

Reviewed 3 weeks ago

Stayed here for my birthday and were purely delight by the whole experience. The suite is beautiful and so much incredibly gorgeous wood everywhere. Clean, bright with amazing view of the water below.

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Helpful?
Thank Alice G
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear Alice G, We're glad you were able to spend our special day with us. Thanks for sharing your experience. We appreciate you mentioning the cleanliness of your room, the decor and of course the great view!

Bromsgrove, United Kingdom
Reviewed 15 December 2016 via mobile

We booked in for 3 nights. Transfer was straight forward from airport and we were dropped outside. Situated in the centre of town and access to plenty of bars and restaurants. Hotel is clean and tidy with a pier to the rear being served by the bar and restaurant with an area for sun loungers to be used. Rooms of...

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Helpful?
Thank Stuart D
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear Stuart D, Thanks for sharing your experience. We're glad you like location, clean and spacious rooms and friendly staff. We appreciate you mentioning the staff's efforts to switch rooms for your comfort.

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 10 December 2016 via mobile

The Hotel Bocas del Toro is clean and has basic accommodations . The receptionist was friendly and very helpful, especially regarding parking. The website says it has a beach and free parking....this was a first time visit to Bocas so we had no idea that no one in Bocas town had a beach. You need to drive or bus to...

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Helpful?
Thank A TripAdvisor Member
Wold, Manager at Hotel Bocas del Toro, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to share your experience. We appreciate your comments. Other than being misinformed about beaches and parking, we are pleased you enjoyed our friendly staff and delicious breakfast. Unfortunately neither your OTA,, Booking.com, nor Hotel Bocas del Toro website makes claim to beaches or free parking.. Though admittedly Bocas Town has more...

Reviewed 3 December 2016 via mobile

We have been at the Hotel bocas del torro in november-and had a great stay there! The rooms are nice-the beds are great and we had a wonderful view over the ocean from our room! But the best is the woman at the desk-Yacina! She is really helpful and has all the time such a sympatic and lovely smile- so...

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Helpful?
Thank Simone B
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear Simone B, Thanks for taking the time to share your experience. We're pleased you enjoyed your stay, and the customer service. Thanks also for mentioning the clean rooms and great view.

San Diego, CA
Reviewed 13 October 2016

We definitely liked Hotel Bocas del Toro. It was built by a ship builder and the rooms are reminiscent of the interior of a ship with beautiful, exotic woods everywhere. The location is excellent and you can even swim from the hotel dock. The water is very clean and warm. The only negative in our estimation was the loud noise...

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Helpful?
1Thank RebeccaSanDiego
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear RebeccaSanDiego, Thanks for sharing your experience. We're glad you enjoyed your stay, and appreciate our wood aesthetic. Staying in town makes it easy to get around, on foot and by boat.

Reviewed 28 September 2016

I was put off from the beginning as when we rang they were trying to charge us $100-150 and booking website price was $62!!! Also our 'view' was the side of another building, we had asked for a sea view. The bar wasn't open, no staff and I didn't like the pressure to tip from this man just hanging round...

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Helpful?
Thank Sallyontheroad
Wold, Manager at Hotel Bocas del Toro, responded to this review

Dear Sally, Thank you for taking the time to share your experience. We appreciate your comments about OTA agent bookings. Other than the water feature of children playing in the shower in the room above the hallway, including the fiesta weekend, we are pleased you enjoyed our friendly staff, clean and comfortable rooms. The good news is you did not...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Newly upgrade high speed internet along with Hotel Bocas del Toro Restaurant & Bar honored as one of the "Top" Caribbean Bars in the best spots in the world on Conde Nast Traveler's Gold List, ¨Cuisines & Bars, IPAPP. The Hotel consistently receives TripAdvisor's "Certificate of Excellence". We've discovered that understated elegance in our Caribbean Wood Design and superior service are essential. From every vantage point, the ocean & island views inspire us to respond to the elements. 2013 Hotel Bocas del Toro was chosen and featured in the Conde Nast Traveler January issue under ¨Caribbean Secret Islands, The Bliss of Bocas¨, for our commitment to Sustainable Tourism over the last 11 years. Bocas del Toro's oceanfront boutique hotel, restaurant & bar are unique to this island paradise. Eleven perfectly appointed nautically inspired rooms, displaying thirteen different types of exotic Panamanian hardwoods, custom built furnishings, some with ocean view or town balcony rooms. We invite you to join us for a memorable experience at the best sustainable boutique hotel in Bocas del Toro, Panama. ... more   less 

Additional Information about Hotel Bocas del Toro

Address: #2 Calle | No 2 Calle, Bocas Town, Isla Colon, Bocas Town, Isla Colon 77777, Panama
Region: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Price Range: RM498 - RM823 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bocas del Toro 3*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda and Travelocity so you can book your Hotel Bocas del Toro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bocas Del Toro Hotel
Del Toro Bocas Town
Hotel Bocas Del Toro Panama/Bocas Town
Hotel Style:
#3 Romantic Hotel in Bocas Town
#4 Family Hotel in Bocas Town
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bocas del Toro staff and other travellers.
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Questions? Get answers from Hotel Bocas del Toro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One with balcony, overlooking boats, water.”
  • sunrise from our balcony
 of 5 bubbles CherylT425, 19 Jan 2017 | Read review
“Great view over the water”
 of 5 bubbles K7507CLaliceg, 29 Dec 2016 | Read review
“we had the top floor waterside room with large balcony and the views were beautiful.”
 of 5 bubbles RebeccaSanDiego, 12 Oct 2016 | Read review
“Either find that room in the picture or look elsewhere that has staff, food and good soundproofing.”
 of 5 bubbles Sallyontheroad, 28 Sep 2016 | Read review
“If you have the budget ask for a view over the water”
 of 5 bubbles CecilyHenderson, 21 Sep 2016 | Read review
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