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Tropical Suites Hotel

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485 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Reviewed 1 week ago

This was the perfect end to our trip (we spent 7 days in Costa Rica prior to arriving). The room was very clean with comfortable beds. I didn't encounter the unfriendly staff like other reviewers. The staff actually went above and beyond to help us find restaurants, book trips, order ice from the grocery store when it was out, etc....

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Helpful?
Thank carlosdanger8
Jason S, Owner at Tropical Suites Hotel, responded to this review

Dear Carlos, We are very pleased that you enjoyed the room and to hear that our team went above and beyond to assist you during your stay. It was a pleasure having you as our guest and we hope to see you back in Bocas in the near future. All the best, Tropical Suites Team

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

The room was comfortable and clean but the staff needs to be more helpful and friendly. Every question we had was answered vaguely and we even speak Spanish so it was not a language barrier. The a/c was nice and cold and the bathroom shower was spacious in the Star Suite we were in but there was no place to...

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Helpful?
Thank A TripAdvisor Member
Jason S, Owner at Tropical Suites Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We are glad that you enjoyed the room and amenities. Our team takes great pride and effort in providing an exceptional customer service, so please accept our apologies if the answers to your questions seemed vague. Some of our newer employees are receiving training so that they are...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Really enjoyed our stay here. It is definitely the nicest hotel in Bocas Town. Very clean, staff was nice and helpful, there was security at night. We stayed in 2 different rooms, one over the water and one looking over the town, and enjoyed both, more interesting to sit on your balcony on the town side. You can call a...

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Helpful?
Thank LJM5005
Jason S, Owner at Tropical Suites Hotel, responded to this review

Many thanks for the wonderful review. We are very pleased to hear that you enjoyed your stay in our sea view and island side rooms. It was a pleasure having you as our guest and we appreciate you taking the time to share your travel experience. Tropical Suites Team

Reviewed 3 weeks ago via mobile

Stayed at Tropical Suites with my family for a couple of days during Christmas. The hotel itself is rather small which gives it a more of a "homey" feeling and the entire staff is warm, kind and helpful. The rooms are spacious and some of them are equipped with a kitchenette. However, all of the rooms have their own balcony....

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Helpful?
Thank Fredrik A
Jason S, Owner at Tropical Suites Hotel, responded to this review

Dear Fredrik, Thank you for the wonderful review and recommendation. We are delighted that you enjoyed the room and the service, as our team works hard to deliver an exceptional guest experience. Please visit us again next holiday season. All the best, Tropical Suites Team

Frankfurt, Germany
Reviewed 29 November 2016 via mobile

After having some problems with the reservation in the beginning everything ended up very positive. The manager was friendly and tried to solve the problems without any discussion. The hotel itself is nice, clean, has big rooms and a very good location. The stuff is friendly and helpful. I can recommend to come here as it is the best place...

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Helpful?
Thank Bernd S
BocasHotel, Owner at Tropical Suites Hotel, responded to this review

Dear Bernd S, Thank you so much for the kind words and the 5 star review! Reviews are so important to our business but a pleased guest is even more impactful to the staff! Thank you again and safe travels from the Tropical Suites Team!

Davis, California
Reviewed 14 November 2016 via mobile

We stayed in room #7 and had a good experience. The rooms were clean, the beds were comfortable with nice linen, the decor was nice, and the outdoor balcony was very relaxing. Mayra and Jason are very kind and professional. Mayra heard it was my birthday and she sent me a bottle of wine with chocolates to my room. I...

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Helpful?
Thank WanderlustWednesday
Jason S, Owner at Tropical Suites Hotel, responded to this review

Many thanks for the wonderful review. It it nice to hear that you enjoyed the Ocean View King Suite and had great birthday experience at our hotel. It was a pleasure having you as our guest and we appreciate you acknowledging our team. Cheers, Jason Spring - Owner

Panama City, Panama
Reviewed 27 October 2016 via mobile

My spouse and I have been going to Tropical Suites twice a year for at least 5 years to celebrate our birthdays. Mayra, Jason and the entire staff do an incredible job! The rooms are spotless and well-maintained. The staff is friendly and eager to assist in any way possible. The location is perfect, as you are in walking distance...

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Helpful?
Thank emilie5178
Jason S, Owner at Tropical Suites Hotel, responded to this review

On behalf of the Tropical Suites team, I hope you had a great B-Day and thank you for the wonderful review. It is always a pleasure having you as our guests and we hope for many return visits over the years to come. All the best, Jason Spring

Reviewed 18 October 2016 via mobile

Loved the staff, as they were very knowledgeable and attentive to what I needed. As I had busted my ankle while in town. Can't say enough about this gorgeous hotel. Have already planned another trip back. Thanks Jason and crew.

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Helpful?
Thank Mike J
Jason S, Owner at Tropical Suites Hotel, responded to this review

Hi Mike, It is our pleasure and thank you for acknowledging our staff as they are very committed to serving our valued guests. Our team looks forward to seeing you again later this month! Take care, Jason Spring

PHILADELPHIA
Reviewed 16 October 2016 via mobile

King suites with everything you need staff is outstanding like a 5 star hotel Walk thru lobby to catch water taxi to all the islands Macariana at front desk was the best took care of our every need with a smile

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1Thank PHIILYGEORGE
Jason S, Owner at Tropical Suites Hotel, responded to this review

We really appreciate the "5 star" compliment and your wonderful review. Our team is pleased that we could make your stay a pleasant experience.

Abu Dhabi, United Arab Emirates
Reviewed 16 October 2016

The location of the hotel is perfect for those who want to be close to everything in town while still being able to reach the islands easily. Barely a 10 minute stroll from the airport so if the weather permits, you don't even need to take a taxi. The rooms are clean and spacious. We did have a loose tap...

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Helpful?
Thank Plotte
Jason S, Owner at Tropical Suites Hotel, responded to this review

Many thanks for your wonderful review and taking the time to share your travel experience. Our team is delighted that you enjoyed the spectacular sea view and our spacious guest suite. Warmest regards, Jason Spring

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Tropical Suites is a modern oceanfront hotel located in the heart of Bocas del Toro. Resting on a tranquil Caribbean shoreline, the property is close to many over the water restaurants, shops and attractions. The hotel's comfortable and spacious suites feature a panoramic view of the Caribbean waters or​ ​the island's ​tropical ​landscape.​ Amenities include private balconies, air conditioning, 24 hour front desk and water access from​ ​the hotel's private dock​. Nearby attractions include beaches, snorkeling, dolphin watching, zip-lining, diving and surfing. Tours and activities may be arranged through the hotel's front reception. Guests may choose to include breakfast with their room rate. The property is a 15 minute walk or short taxi ride from the Bocas Town island airport. ... more   less 

Additional Information about Tropical Suites Hotel

Address: First Street, Bocas Town, Isla Colon, Panama
Region: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Price Range: RM397 - RM790 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tropical Suites Hotel 3.5*
Number of rooms: 19
Reservation Options:
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Also Known As:
Tropical Hotel Bocas Town
Tropical Suites Hotel Panama/Bocas Town, Bocas Del Toro
Hotel Style:
#1 Romantic Hotel in Bocas Town
#1 Best Value Hotel in Bocas Town
#3 Family Hotel in Bocas Town
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Questions & Answers

Here's what travellers have asked, with answers from Tropical Suites Hotel staff and other travellers.
9 questions
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Rockwall, Texas
7 months ago

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Questions? Get answers from Tropical Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms are a must (no 5 was great for the view)”
 of 5 bubbles Plotte, 15 Oct 2016 | Read review
“Ocean view with balcony. Upper floors and corner units.”
 of 5 bubbles leonr959, 8 Oct 2016 | Read review
“Ask for an ocean view room. Worth the $30 extra!”
 of 5 bubbles marji1, 1 Sep 2016 | Read review
“Any ocean view room.”
 of 5 bubbles michow7308, 27 Aug 2016 | Read review
“Loved both Town View Suites and Ocean View Suites. Stayed on the first floor. Great views from the balconies.”
 of 5 bubbles BrownEyesPanama, 24 Aug 2016 | Read review
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