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Hotel The Royal Plaza

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Hotel The Royal Plaza
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1,844 Reviews from our TripAdvisor Community

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Showing 1,631: English reviews
Los Angeles, California
Reviewed 2 days ago NEW

I got extra charges after I checked out. This clearly "Indian owned" hotel looks like a palace, but the service doesn't come anywhere close to match a western hotel. I called to dispute the charges and got no where primarily because the hotel was in league with my Indian tour service which was supposed to pay for part of my...

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Helpful?
Thank elove2323
Bengaluru, India
Reviewed 3 days ago NEW

I recently stayed here in room 314, on a business trip. Great location. Good service. The room was small, with dated toilet fittings. Rusting faucets. No bath curtain!!!..... wetting the entire floor. Two combs, but no dental kit. It would be good to ask to look at the room and bath, before checking into the room. They obviously have an...

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Helpful?
Thank venkatesh57
ASRaghuwanshi, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of...

Reviewed 3 days ago NEWvia mobile

Central location. Grand lobby and nice rooftop bar. Rooms need renovations but common areas are fairly well maintained for an old property. Hospitality and service were the highlights. Staff goes out of the way to help. My initial room has some smell and the hotel upgrades me. At guest services Kalpana was gratuitous to provide complementary wifi. She also was...

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Helpful?
Thank Darshan J
ASRaghuwanshi, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Hotel The Royal Plaza, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their...

Port Macquarie, Australia
Reviewed 3 days ago NEW

A grandiose hotel. Very posh entrance. European paintings everywhere and on ceiling. This is India fellas, nothing to indicate we were on the sub-continent except the staff. Rooms on small side and air conditioning needs a decent service. You could smell the mould coming out of them. I was shown 3 rooms before I got one that was an improvement...

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Helpful?
Thank dusty1404
ASRaghuwanshi, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you very much for your kind commendation of Hotel The Royal Plaza New Delhi. We are delighted to receive your warm endorsement and my team joins me thanking you for your kind praise of our services and we all eagerly await your return at your Home. Your Sincerely, Abhinav S. Raghuwanshi Revenue Manager

Reviewed 3 days ago NEWvia mobile

I stayed twice here in November on a business trip. The staff were exceptionally helpful with the highest level of care and service given Ashwinder, Geetanjali, shabnam, kalpana, mukesh, kholiya, gulati, Manu thank u the facilities were excellent and the buffet food in the restaurant was delicious. Overall I would highly recommend this hotel to anyone looking for a superior...

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Helpful?
Thank saini a
ASRaghuwanshi, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, It was a pleasure having you stay with us at Hotel The Royal Plaza, New Delhi. I take this opportunity to thank you for your time in evaluating our product and services. At Hotel The Royal Plaza, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement...

Reviewed 4 days ago NEW

The location is on a relatively quiet (Delhi is a very loud city) street close to the main shopping districts. Check in and out is fast and the personnel is friendly and helpful. Rooms were clean, breakfast was below average, Getting a cup of coffee was an adventure. -1 point for not having (or turning on) central heating. Our visit...

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Helpful?
Thank Kutlu K
ASRaghuwanshi, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of...

Reviewed 4 days ago NEW

The best thing with the hotel is its location-Connaught place which is heart of city. We enjoyed two day stay in the hotel. Quality of food is really good but seems to be little bit expensive. Only problem is with room size. We had a lot of expectation but deluxe room found to be very small. Otherwise every thing is...

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Helpful?
Thank Krishan_garg
ASRaghuwanshi, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for your kind comments and being our guest at Hotel The Royal Plaza, New Delhi. We the team of Hotel The Royal Plaza New Delhi, Thanks you for your feedback. It certainly gives us the opportunity to understand where we are lacking in our services & provides us a big motivation to serve you the best....

Reviewed 5 days ago NEWvia mobile

Checked in 5 in the morning, was real bad sleepy but the front desk staff was so kind that they alloted the room without making me wait for a minute. Kalpana and shabnam were so kind. Mr. Rohit Bhandari was a great help to me in arranging indian currency. Geetanjali was friendly and asked me for any further assistance. Rohit...

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Helpful?
Thank Pushpendra C
VermaShweta, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for sharing this wonderful review about your experience at our hotel. We are really touched by your kind words of appreciation. The entire team at Hotel The Royal Plaza New Delhi joins me to thank you for your gracious appreciation, do return soon and allow us to inspire you with similarly enriching experiences. Our team members...

Reviewed 5 days ago NEWvia mobile

my visit to hotel the royal plaza will be really a memorable , this hotel is really good and rooms are also decent. apart from being in the downtown of New Delhi , there warm pool, jasmine restaurant Chinese food very nice and specially guest relation team very helpfu and frunk thanks Geetanjali, Shabnam, kalpana and Digant, anoop, vikas and...

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Helpful?
Thank Tabrez M
VermaShweta, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Hotel The Royal Plaza, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their...

New Delhi, India
Reviewed 6 days ago NEWvia mobile

Stayed with husband on 1st december for a night. We had a good comfortable stay. Room size was very small to be a maharani suite, would be better to call it a luxury room or something. the bed was very comfortable. The bathroom was very small too but was clean. Towels looked ancient and very rough. Buffet breakfast at Lutyen's...

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Helpful?
Thank SonalASharma
VermaShweta, Revenue Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you very much for staying with us and I am greatly disheartened that we failed to live up to your expectations as well as our own standards, specially with Food. Please accept our apologies for that. Our young team works tirelessly to ensure each and every guest has a wonderful experience with us and we are very...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Lutyen's
Lutyen's
Cuisines: Chinese, Indian, Asian, International
Lord William Tea Lounge
Lord William Tea Lounge
Cuisines: Cafe, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 

Additional Information about Hotel The Royal Plaza

Address: 19 Ashoka Road, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: RM359 - RM674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Reservation Options:
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Hotel Style:
#35 Spa Hotel in New Delhi
#41 Luxury Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel The Royal Plaza staff and other travellers.
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Questions? Get answers from Hotel The Royal Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room before you check in.”
 of 5 bubbles venkatesh57, 7 Dec 2016 | Read review
“At check in ask for a room that is not susceptible to noise from the bar”
 of 5 bubbles 800kutluk, 6 Dec 2016 | Read review
“Avoid deluxe rooms”
 of 5 bubbles Krishan_garg, 6 Dec 2016 | Read review
“Too much noise on floors 18 & 19, there is a bar above and the noise/music is unbereable !”
 of 5 bubbles titiritint, 4 Dec 2016 | Read review
“Unless you are in trip where you have to spend just 7-8 sleep hours I don't recommend this hotel.”
 of 5 bubbles maujiKanpur, 2 Dec 2016 | Read review
5 of 5
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