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Holiday Inn Express New Delhi International Airport Terminal 3

TravelocityUS$117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express New Delhi International Airport Terminal 3
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466 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New Delhi International Airport Terminal 3
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Showing 418: English reviews
Washington DC, District of Columbia
Reviewed 5 weeks ago

I had an early Morning flight our of New Delhi (4am) and decided to try this hotel since its in the terminal and figured it would gain me a few extra minutes of sleep. Check-in - I know many reviews indicated that this is complicated although I did not have the same experience. I came in off a domestic flight,...

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Helpful?
Thank Steve L
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Steve L, Thank you for sharing your candid feedback with us. Please accept our sincere apologies for the inconvenience you faced at the hotel. We have taken note of your point about the check-in process, towels, shampoos, bathroom etc and we assure you that corrective actions will be taken. Unfortunately, due to airport security reasons, we are unable to...

Bristol, United Kingdom
Reviewed 21 April 2017

Located in Terminal 3, this hotel, only available for one night stays, is an excellent way to refresh before that long-haul international flight. The hotel is modern (no surprises there) with darkened room decor conducive to sleeping. The bed was comfortable and the bathroom quite good, with excellent hot water shower (no bath). The cafe cum bar overlooks part of...

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Helpful?
Thank doingittough
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear doingittough, Thank you for sharing your feedback with us. We are thrilled to know that liked the hotel, the staff at the property and the rooms. We are happy to have provided you with a comfortable stay during your transit in New Delhi and hope to see you at the hotel again soon. Best Regards, Arya SJB Rana General...

Sydney, NSW
Reviewed 17 April 2017 via mobile

TV don't work in rooms for so called security reasons Rooms are comfy and staff is OK but below Holiday Inn Express standard When asked one reception staff told me, this is India and one don't get similar facilities as in Europe Buffet Dinner was for name sake and there's no Indian food but it was continental style food Breakfast...

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Helpful?
Thank Ajit_from_Australia
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Ajit_from_Australia, Thank you for sharing your feedback with us. We are disappointed to know that some aspects of your stay did not meet your expectations. Please note that we have taken note of your feedback about the breakfast and shall discuss the same with our team and work on ways to improvise the same. We would like to once...

Toronto
Reviewed 16 April 2017

Had to wait half hour at front of airport terminal for someone from hotel to come to get us. Security issue. Then they had to scan all bags and do manual sign ins in log book, all before going up to hotel. 45 mins later, we were at front desk of hotel. They offered a wake up call. I asked...

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Helpful?
1Thank bseagram
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear bseagram, Thank you for sharing your feedback with us. Please accept our apologies for not meeting our usual high standards and for the inconvenience you faced at the hotel. We have taken note of your concern and will be discussing the same with the team. We would like to once again thank you for your feedback as it helps...

Paris, France
Reviewed 12 April 2017 via mobile

I had a prepaid night and they refused to give me access to the hotel and my room as I had no boarding pass for the international airport, but only to the domestic. This is unacceptable ! Be careful when you book this hotel !

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Helpful?
1Thank mambantas
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear mambantas, Please accept my sincere apologies for the inconvenience you faced at the hotel. I have taken note of your concern and shall personally look into the same as this is not as per our regular standard. We hope you would give us another chance to be of service to you so that we can provide you with a...

Reviewed 9 April 2017 via mobile

The only reason I am hiving this a star is because it's not letting me submit my review without giving one. Booking this transit hotel was a waste of money. I booked this for $130 in my 5hour and 45min layover thinking I'll be able to rest. But the only service I get is meet and greet upon exit at...

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Helpful?
2Thank Marijoy L
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Marijoy L, Please accept my sincere apologies for the inconvenience you faced at the hotel. I have taken note of your concern and shall personally look into the same as this is not as per our regular standard. We hope you would give us another chance to be of service to you so that we can provide you with...

Ahmedabad
Reviewed 8 April 2017

Average Hotel in terms of Rooms and Quality of Food, Services offered. Only choose this if your Airline offers this due to flight delayed or cancelled. Very less choices for Food and Staff is very less.

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Helpful?
Thank hardik18882
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear hardik18882, Thank you for sharing your feedback with us. We are disappointed to know that some aspects of your stay did not meet your expectations. Please note that we have taken note of your feedback about the breakfast plus rooms and shall discuss the same with our team and work on ways to improvise the same. We would like...

Midlands
Reviewed 5 April 2017 via mobile

Due to a last minute decision booked this hotel. Never again. I didn't realise that once you are in this hotel you can't go outside. This was bad for us as we arrived at 1.30 p.m and couldn't check in for our flight until 10am the next day. I was planning to go round Delhi but couldn't do this, I...

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Helpful?
Thank BeckyMidlands
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear BeckyMidlands, Thank you for sharing your feedback with us. Please accept our apologies for not meeting our usual high standards and for the inconvenience you faced at the hotel. We have taken note of your concern and will be discussing the same with the team. We assure you that necessary training would be given to our team members for...

Toronto, Canada
Reviewed 2 April 2017

It's worth it to stay inside the terminal building-- you get more sleep hours instead of taking taxi and traveling 10 minutes or more to a hotel outside the airport. Our room has beautiful view of the departure area, very clean, quiet and nice beds. The breakfast has lots of variety and fresh. The staff who greets you and brings...

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Helpful?
Thank TERRY E
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear TERRY E, Thank you for your review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. We are happy to know that you had a good stay with us and liked the rooms and the location of the hotel. appreciate your feedback and hope to see you at...

Dusseldorf, Germany
Reviewed 1 December 2016

I would like to say THANKS SO MUCH for good cooperation. I did my booking through booking.com and wanted to stay one night before flight in this hotel. As I came to hotel I got Info that in this hotel can stay only people who have tikets for next flight. The second person who was with me had no tikets...

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Helpful?
Thank mythra2016
Marketing H, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear mythra2016, Thank you for sharing your lovely feedback with us. A positive review is something our staff takes great pride in, so we value your feedback. We ensure to go the extra mile to help our guests and we are happy to see that you were delighted by his service delivery. I appreciate your time and we hope to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located inside the new Terminal 3, the hotel is just a short walk to the departure gates for boarding. The hotel is accessible to travelers from the International Wing Terminal 3 as well as the Domestic Wing Terminal 3. Kindly note that the guest must have a departure flight from Terminal 3 to stay at the hotel. The maximum length of stay for any guest cannot exceed 24 hours and hence the hotel would be able to provide a room only 24 hours prior to the guest's flight. Please note that once the guest checks-in to the hotel, they are not allowed to leave the hotel premises. Guests are advised to mention their flight details while making the reservation for a smooth check-in and check-out. Please call the hotel for escorting assistant to the hotel post security checks at the airport. Passengers taking an onward Intl flight are requested to book their room in the Intl wing and those taking an onward Dom flight are requested to book their room in Dom wing. Guests Checking-in to the domestic wing are requested to approach our airport representative at our desk next to the Airtel phone booths behind Check-in gate number 1 before security. Please call our Duty Manager for more clarifications. ... more   less 

Additional Information about Holiday Inn Express New Delhi International Airport Terminal 3

Address: Level 5 | Indira Gandhi International Airport, New Delhi 110037, India (Formerly Eaton Smart – New Delhi Airport Transit Hotel)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: RM529 - RM726 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New Delhi International Airport Terminal 3 3*
Number of rooms: 93
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Delhi International Airport Terminal 3 staff and other travellers.
26 questions
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coventry
over a year ago

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Questions? Get answers from Holiday Inn Express New Delhi International Airport Terminal 3 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may want to request for rooms above the fitness centre and spa. That floor is quite busy.”
juneitajohari, 18 May 2017 | Read review
“Don't stay there”
teresas434, 2 May 2017 | Read review
2 of 2
Travelocity
US$117* /night
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Prices are for 1 room, 2 adults
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