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Holiday Inn Express New Delhi International Airport Terminal 3

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Holiday Inn Express New Delhi International Airport Terminal 3
Holiday Inn Express New Delhi International Airport Terminal 3
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New Delhi International Airport Terminal 3
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Showing 399: English reviews
Wellington, New Zealand
Reviewed 31 May 2016

We stayed here courtesy of Air India enroute from NZ to Rome. We had a 22 hour layover between flights. Check in was efficient and quick. The dining room was open for all our meals courtesy of Air India, but the evening meal on offer was a curry and we had enough curry during the preceding 13 hour flight. The...

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Helpful?
Thank beanb41
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your candid feedback with us. True to the promise of the Holiday Inn Express brand, which guarantees guests comfort and convenience, the hotel offers the amenities such as complimentary high speed Wi-Fi and Express Start™ Breakfast or a Grab & Go option. We are happy to know that you had an enjoyable stay overall....

Reviewed 28 May 2016

it was a great experience, first they behave like friendly, services are very good rooms are cleaned and the best part is wi-fi enable and lift facility and staffs are so helpful, food are also much better then other.

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Helpful?
Thank Deepak S
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your lovely feedback with us. I am happy to know that your enjoyed the complimentary WiFi and Breakfast at the hotel. The whole team is delighted to know you were happy with the overall product, our hospitality and friendly service and we look forward to seeing you at the hotel again. Best Regards, Arya...

Reviewed 23 May 2016

The check-in process is so complicated that it would be much faster to go to one of the nearby hotels outside of the airport. One essentially needs to go back through international terminal security to enter the hotel, which is not at all evident when booking. I had a connecting flight from the domestic terminal on the following day. The...

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Helpful?
Thank mchalej
AryaSJBRana, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, At the outset, we sincerely thank you for choosing us as your preferred stay destination and we deeply appreciate the time taken out to connect with us regarding your experience. We apologise for the delay in check-in, however, due to government rules and regulations, the hotel cannot provide accommodation to a guest unless we have all the details...

Jaipur
Reviewed 21 May 2016 via mobile

This is the first time I stayed at this hotel and was very pleased with the experience - very helpful staff - was received by Akash immediately after landing and was very well taken care of . Akash was highly efficient , very helpful and made sure my stay was as comfortable as possible given the odd flight timings ....

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Helpful?
Thank S K
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your lovely feedback with us and appreciating Akash, our airport representative, in your review of the hotel. We are glad to have provided you with an enjoyable experience and a great sleep during your layover at New Delhi Airport. Thank you for your recommendation of our hotel and we hope to see you again...

Durham, United Kingdom
Reviewed 20 May 2016

This was our last hotel prior to departure for UK. Excellent hotel-only a few minutes from the airport. Room very nice, well equipped with all mod cons. and free Wi-fi There was also an outdoor swimming pool. A good spread at breakfast.Staff very friendly and helpful.

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Helpful?
Thank rajbilkhu
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, I believe there has been a slight confusion in your review. Our hotel, the Holiday Inn Express New Delhi International Airport T3 is located inside the Delhi Airport T3 and is a limited service brand that does not have a swimming pool. Our hotel is ideal for travelers on a layover at the Delhi Airport T3. We hope...

Hyderabad, India
Reviewed 18 May 2016

Despite two parties arriving at different times and destinations, pick ups were faultless. Nothing was too much trouble for the front office desk who were highly efficient, just what you needed after a long flight. The rooms were roomy and beds incredibly comfortable,especiallythe pillows. There was a good selection of food in the buffet restaurant and it filled a hole,...

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Helpful?
Thank JackieTowers
HotelStaff_01, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback with us. The whole team is very proud to receive such feedback which always motivates them to strive for perfection and excellence. Our mattresses have the Posture Springing System, which is made of one continuous coil to give an interlinked system so our body’s weight is spread throughout the mattress which...

Reviewed 18 May 2016

The transit travelers process in delhi is confusing but the staff at the Holiday Inn Express made it easy!their representative Nawab Shah was incredible,helping me with not only clearing security and collecting bags but he also went the next morning to pick up my friend who was coming in. His knowledge of how the transit travelers system works was extremely...

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Helpful?
Thank Robert D
AryaSJBRana, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, We deeply appreciate the time taken out to connect with us regarding your experience. We are pleased to hear that your stay experience exceeded your expectations. Service excellence with the urge to anticipate and comply with guest needs is what we believe in and our team member, Nawab, strives to perform better each and every day. Thank you...

Brisbane, Australia
Reviewed 18 May 2016

Only use this as an absolute last resort. There are too many problems to mention, so below are just a few: 1. It's supposed to be a transit hotel, but it took me two hours from landing until I reached the hotel as they had to wait for flight clearances, paperwork, blah blah blah. 2. No TV. Yep ... No...

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Helpful?
1Thank Pedrosglobe
AryaSJBRana, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you for sharing your candid feedback with us. We are disappointed to know that you did not have a great stay with us. The hotel is still in the process of transforming into a Holiday Inn Express. We apologise for the delay in check-in, however, due to government rules and regulations, the hotel cannot provide accommodation to...

Tiburon, California
Reviewed 13 May 2016

This is a very convenient hotel for my 10 hour layover in Delhi. Leaving the airport and having to comeback through security, etc. is a big drag! The rooms are clean and have everything you need of ra short stay. I was met as I disembarked the plane by Nawab who helped me through the international transfer process, made sure...

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Helpful?
Thank Tobypow
AryaSJBRana, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you very much for your magnificent feedback about our team member and the hotel. We are glad to have lived up to your expectation. I shall share your encouraging words about Nawab with him and I am sure he would be very grateful for your kind appreciation. Thank you again and we look forward to welcoming you...

Hassocks, United Kingdom
Reviewed 12 May 2016 via mobile

If you're using this hotel as a short stay in transit at Delhi airport, don't rely on the hotel to do as they promise by getting your boarding card for your onward flight. Even though we sent all the required details before our stay & had the process confirmed before arriving, the hotel still messed it up. We then had...

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Helpful?
Thank CleverClewer
AryaSJBRana, General Manager at Holiday Inn Express New Delhi International Airport Terminal 3, responded to this review

Dear Guest, Thank you very much for your recent stay at our hotel. I have personally looked into your feedback and discussed the same with our team. I found out that the team has been facing some challenges with the airline that you had an onward flight with and hence the delay in getting your boarding pass from the airline...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
Official Description (provided by the hotel)
Conveniently located inside the new Terminal 3, the hotel is just a short walk to the departure gates for boarding. The hotel is accessible to travelers from the International Wing Terminal 3 as well as the Domestic Wing Terminal 3. Kindly note that the guest must have a departure flight from Terminal 3 to stay at the hotel. The maximum length of stay for any guest cannot exceed 24 hours and hence the hotel would be able to provide a room only 24 hours prior to the guest's flight. Please note that once the guest checks-in to the hotel, they are not allowed to leave the hotel premises. Guests are advised to mention their flight details while making the reservation for a smooth check-in and check-out. Please call the hotel for escorting assistant to the hotel post security checks at the airport. Passengers taking an onward Intl flight are requested to book their room in the Intl wing and those taking an onward Dom flight are requested to book their room in Dom wing. Guests Checking-in to the domestic wing are requested to approach our airport representative at our desk next to the Airtel phone booths behind Check-in gate number 1 before security. Please call our Duty Manager for more clarifications. ... more   less 

Additional Information about Holiday Inn Express New Delhi International Airport Terminal 3

Address: Level 5 | Indira Gandhi International Airport, New Delhi 110037, India (Formerly Eaton Smart – New Delhi Airport Transit Hotel)
Region: India > National Capital Territory of Delhi > New Delhi
Hotel Class:3 star — Holiday Inn Express New Delhi International Airport Terminal 3 3*
Number of rooms: 93
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Delhi International Airport Terminal 3 staff and other travellers.
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coventry
over a year ago

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Questions? Get answers from Holiday Inn Express New Delhi International Airport Terminal 3 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?